Cloud for Good Reviews

Updated Dec 6, 2019

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4.3
85%
Recommend to a Friend
99%
Approve of CEO
Cloud for Good CEO Tal Frankfurt (no image)
Tal Frankfurt
33 Ratings
  1. Helpful (1)

    "Great company, amazing culture, positive mission!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloud for Good full-time for more than a year

    Pros

    - Management team is amazingly supportive and listens to your concerns and ideas and then acts on them! - Culture of learning makes it a place where you can ask questions and its not perceived as a bad thing. - Diverse group of knowledge and experience makes picking up new skills and knowledge much more accessible. - Access to all levels of management - the open door policy that all of our management staff has means that you can ask questions, interact, and get to know your FULL management staff - Great benefits - Fully remote, no office locations - Interesting projects w/ amazing clients

    Cons

    - Work Life Balance can be a challenge during high project times. Technical staff are in high demand, which is great if you like to remain busy, but can make it challenging to maintain a solid work life balance. Management staff is working towards making this better, it will take some time.

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  2. Helpful (1)

    "Fantastic Opportunities, Solid Growth and the #BestTeamEver"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloud for Good full-time for more than a year

    Pros

    - Smartest folks in the Salesforce ecosystem - Culture of always helping out when there are questions, both on sales and services - Support when needed from technical resources eager to help you close deals - Flat organization - C-level access whenever needed - Deep commitment to our clients' success - this means we can make quick decisions that are in the best interest of our clients - CFG Cares - this is huge. While profit and growth are important, we are not purely driven by this. Folks are very committed to seeing projects successfully completed - it is great to sell something that you know is the best in the industry and has a real impact on fundraising, students, nonprofits, colleges, etc. - We're in an exclusive club - there really isn't any other implementation partner like CFG - our sole focus on the Salesforce platform and higher ed and nonprofit make for a very compelling story/value prop for our prospects and customers - Customers love us! Repeat business is the norm, and we take the long-term view w/ customers to ensure their success on the platform - Last, but not least - it is VERY important to have tight alignment with Salesforce/Salesforce.org in this ecosystem. I don't think there is a better partner out there in terms of alignment between Salesforce AEs, the partnership team, executive leadership, etc. This impacts our partnership level, success of projects, overall brand, etc. etc. It's huge!

    Cons

    Typical pains of a growing company: - Building processes - if you want to be told what to do for every scenario, CFG may not be the best fit - you have to be able to think on your feet, be uncomfortable and thrive in ambiguity. With that being said, we are growing our internal tools and processes to ensure success. - Work/life balance is a challenge - I think this is typical in sales, but you have to find your way and set boundaries. With that being said, you will almost never see any emails or tags come your way after working hours. There's a dedication to helping our sales team be more strategic in our sales processes/deals which is helping w/ predictability and scheduling. - More pipe than we can handle - not sure if this is a pro or con, but it can be hard to be truly strategic with your accounts when you've got a lot of folks who want to work with you and are interested in your offerings. This will improve as we grow the sales team - No BDR - if you're used to having a BDR support you it may be a challenge for you here. However, Marketing does a ton to support the Sales team which is great.

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  3. "Great flexibility"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloud for Good full-time for more than a year

    Pros

    You're seen as a real person and treated with a great level of trust. The level of flexibility is great for working parents!

    Cons

    Not all teams have an equal control over their earning potential, but I feel like they're actively working on it.

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  4. "Great collaborative environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloud for Good full-time for less than a year

    Pros

    Management does a great job of encouraging a collaborative environment with a remote team Mentoring from team mates is outstanding Encourages staff to volunteer and give back Management really responds to staff input to make things better Nice benefits

    Cons

    Onboarding can be a bit tough but it is doable - sometimes hard to find information

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  5. "Great place to learn and make an impact"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cloud for Good full-time for more than a year

    Pros

    Amazing culture that encourages learning and collaboration. I am working for another SI now (I thought the grass was greener) and most of the focus is on billing hours. At Cloud for Good I felt that leadership really cared about my growth professionally and not just about my utilization. We were constantly growing and there were always new opportunities to lean new things or work on more complex projects.

    Cons

    Career paths could be more clear but this is a challenge with a growing company.

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  6. Helpful (6)

    "#BestTeamEver, Management can be better."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cloud for Good full-time for more than a year

    Pros

    You'll have the opportunity to work from home with incredible colleagues and incredible nonprofits and higher education institutions. Cloud for Good is 100% remote, which means everyone works from home and is based in multiple time zones. Colleagues are very transparent and open to share their ideas and help each other through even the most challenging experiences. You'll have the opportunity to take on some incredibly challenging and evolving projects that will get you ahead in Salesforce. Cloud For Good in many ways feels like family. the team celebrates our accomplishments, personal goals, share openly about one another and are proudly supporting one another. They also offer Volunteer Time Off for volunteer work.

    Cons

    While Cloud For Good provides a work-from-home opportunity in the Salesforce ecosystem, it's not for everyone. Management has improved somewhat during my time here. However, there have been difficult times at the organization. Around 2018-2019, the staff saw numerous staff depart the organization and new ones come in. Around that time, the rules have changed quite a bit with unlimited PTO being traded for a strict use-it-or-lose-it PTO policy and, in the services division, a stricter focus on meeting billable targets (the number of hours staff bill clients each month). Billable targets can be met, but this depends on how well the sales division does in procuring projects. Some sales months are great, some not so much, which can mean services consultants will not have much to do. This can be quite frustrating as staff don't know when the next project will come along, and when they do, depending on who your director is, you'll either know it or not. Directors and managers encompass different management styles. Some are very kind, tough-but-fair and supportive of their staff members, some micromanage and can be difficult and some are very distant and often not available. Ideally, when staff members are hired for an opportunity, one would want to consider personality traits, departmental approaches and skill alignments in assigning staff to directors. Sometimes, a consultant-director relationship works great, and sometimes it doesn't which can, for consultants, create a feeling of chaos. I've heard stories of great staff-director relationships and some which didn't go so well. I can tell you, having had several directors in my time, I've experienced the gamut. When staff transition, the word often gets out publicly to all staff, sometimes it doesn't, but it can be quite unnerving when you're in a staff meeting and learning about multiple staff leaving the organization, it can create feelings of anxiety among staff, and at times, people are required to cover or compensate on tasks and projects for such departures. Work-life balance varies. Sometimes you'll be working on difficult projects that will require you to work long hours and weekends, sometimes you'll have not much to do (this is called being on the bench). Clients can be great or difficult depending on the complexity of the project. Luckily, we're not alone in these projects and have a team to back us up through it all. However, there are times when you'll be working on solo projects or quick starts, where you'll be left alone. Much of your pay upgrades and growth is contingent on billable work, so it can frustrating when you miss a raise for missing quota even by a slight amount. There are merit-based raises too, but it's unclear how those come about. Benefits, pay and supplies are a bit on the lower end as Cloud For Good mostly works with nonprofits. The technology you're supplied with is a small laptop and monitor. Cloud For Good is a very Microsoft heavy shop, using Outlook, Sharepoint and OneDrive et al, which for Google/Mac folks can create a learning curve and can be difficult to navigate through. A lot of the knowledge base data is outdated and HR information seems quite scattered. Client-work isn't for everyone. It requires thick-skin, resolve and the will to be proactive, dedicated and hard-working to achieve success for the client.

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  7. "Great, growing company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloud for Good full-time for more than 3 years

    Pros

    The people that you work with are the best part about this job. Everyone is great and is willing to help their coworkers. The virtual workspace is also a plus. It's flexible. There's no commute. And I was able to move across the country for my spouse's job without having to give up my own job. I know this setup doesn't work for everyone, but it's a huge plus if you're good with working remotely. Our clients are great and I enjoy working with them. And management has been good in the past year at responding to employee feedback. I'll mention some things in the cons section, but it's worth pointing out that all of them have gotten better in the past year.

    Cons

    Career advancement paths aren't always clear, particularly if you're interested in a more specialized technical role. Work loads can also fluctuate considerably. There can be times when you are overworked with the projects that you have and times when you don't have enough client work to fill your day. Again, both of these have gotten better recently, but both are still a concern.

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  8. "Supportive place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloud for Good full-time for more than a year

    Pros

    My coworkers are all really supportive, both personally and professionally. We make an effort to give each other "shout-outs" and cheer each other on for work successes, and also give each other space and understanding when people need more work/life balance. I also find that leadership is really supportive and encouraging, so Cloud for Good feels like an overall positive environment. They've implemented a quarterly and annual awards system, so that we can be celebrated for our achievements, and also make an effort to highlight employee success regularly.

    Cons

    As a Consultant at Cloud for Good, you need to make your billable quota (which I think is fairly consistent with other Salesforce consulting firms). Usually, this isn't a challenge, but once in a while you don't actually have enough work to do between projects if the sales team hasn't sold something new at the right moment. This is pretty rare, and usually isn't an issue that lasts long, but is frustrating.

  9. Helpful (2)

    "Some of the best people in the business!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cloud Consultant in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cloud for Good full-time for more than a year

    Pros

    By and large, I had a great experience working at Cloud for Good. The huge variety of projects that I had the opportunity to both lead and contribute to really fast-tracked my learning and helped me to gain so many new skills. My co-workers were kind and knowledgeable and I always looked forward to opportunities to work on larger team projects because I knew whatever we were building would somehow grow to be greater than any thing we could have made on our own. It can be an adjustment to working from home, but because the entire company is virtual everyone is on an even playing field in that regard. You never feel like you’re the odd person working off by yourself while the rest of your coworkers are in a main office somewhere – because you’re not! Opportunities for professional development were great. My director always took an interest in the path I was interested in pursuing. There were never any roadblocks to learning a new skillset because it wasn’t immediately applicable to my specific role. I was interested in learning more developer and data analysis-focused skilled and it was never a problem for me to pursue that even though wasn’t in a specific data specialist or developer role.

    Cons

    For me, most of the cons were related to my eventual acceptance that I just didn’t really enjoy consulting. I didn’t necessarily have any negative experiences – it was just something I grew to understand about myself and the position. Working as a consultant is a very different experience from being a Salesforce Administrator, developer, or even working contract positions. It's not inherently a bad line of work, its just different. More broadly, the healthcare benefits were not the greatest, but I think that’s a reflection on the state of insurance and healthcare and less on the company. I understand that there are some struggles in getting coverage in all 50 states for a small company. It would have been nice to have access to the coverage options some of the local managed healthcare organizations in my area provide. Pay was on the lower side of things, but I do live in one of the most expensive cities in the country so that point gets magnified simply because local companies have to pay significantly more than the national average.

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  10. Helpful (9)

    "Buyer Beware! Skyrocketing Turnover, New Management is Rude"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in Asheville, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cloud for Good full-time for more than a year

    Pros

    - Working from Home. Your (non-management) peers are amongst the nicest, most caring people you will ever meet in your entire life. The CEO, Tal is a very nice guy who truly believes in serving the nonprofit world. This is not true of some on the senior management side, however. - You have an opportunity to take your Salesforce skills and apply it towards helping those in need.

    Cons

    The turnover at Cloud for Good is the highest I have ever seen in any company in my entire career. My estimate would be that nearly 30 % of the staff (including many managers) have left over the past year. In fact, it has gotten so bad that employee departures are no longer announced to the company. It has become an accepted fact that every Monday, you will login and notice that 1-2 of your colleague are no longer signed on to the Zoom chat. Things weren't always this bad, however. A couple years ago, there was a big internal push with the aim of promoting a positive and fun culture. In recent months, with some new management on the Services side, this has now become a thing of the past. Now, as a consultant, your only metric for success is to BILL hours. Management will deny this, but these are the facts on the ground. Now, it is completely understandable in the world of consulting to have a big focus on utilization, however, this should also come with appreciating employees for the efforts they do "outside" of this. For example, as a consultant, you are encouraged to help with marketing efforts. This can be a very fun learning experience, however, management does not take these extra efforts into account when doing quarterly reviews. Worst of all the new management on the Services side is extremely rude and is not well received by the consultants at the company. Everyday consultants privately message each other sharing their experiences of being absolutely berated and disrespected by some of their managers. Additionally, they fear raising their concerns to the CEO or HR, because they fear they will lose their job. If you are looking for some quick "in and out"experience in the SFDC nonprofit space, this the place for you. But, if you are looking for a company that has managers that respect their employees and treat them fairly, I highly encourage you to look elsewhere.

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    Cloud for Good Response

    June 10, 2019

    Thank you for taking the time to write this detailed review. As a current consultant, we’d love to discuss your experience and learn from it. As you know we’ve been working on staff engagement and retention for many months, and since the new year we’ve seen big improvements. As we’re growing and serving more clients, we will continue to change and learn. If you’d like to discuss anything in more detail please reach out for a confidential discussion: peoplesupport@cloud4good.com

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