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Club Monaco

Part of Ralph Lauren
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Club Monaco

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Club Monaco Reviews

Updated Sep 15, 2021

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Found 746 of over 761 reviews

3.8
66%
Recommend to a Friend
69%
Approve of CEO
Club Monaco President and CEO Francis Pierrel
Francis Pierrel
111 Ratings
Pros
  • "Great discount and if you're great at selling this job is for you(in 98 reviews)

  • "Good employee discount offer to stylist(in 80 reviews)

  • Cons
  • "high sales expectations with no commission(in 54 reviews)

  • "You will need to make sales goals continuously so if you can't hang get out(in 35 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Club Monaco and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Good for College Student

      Jul 27, 2021 - Stylist in Paramus, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for part time as a college student!

      Cons

      Not much cons other than employee discounts (clothes were still pretty expensive after the discount).

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    2. 5.0
      Former Employee

      Awesome

      Sep 15, 2021 - Graduate Student in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome environment, great coworkers, awesome benifits

      Cons

      lack of initial training, otherwise nothing else to complain about

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    3. 4.0
      Former Employee, more than 1 year

      Great experience

      Aug 31, 2021 - Stylist in Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount is generous , professional managers , great customers , not alone of markdowns so it keeps your clientele upmarket

      Cons

      Company doesn’t invest in its technology like it should registers and iPads are old and outdated causing lag and inefficiencies with customer experience also the e-commerce and instore return process needs to be streamlined better

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    4. 4.0
      Former Employee, more than 1 year

      Great

      Sep 8, 2021 - Style Advisor in Beverly Hills, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Environment and people are great

      Cons

      Hours were hard to pick up

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    5. 4.0
      Current Employee

      Keyholder

      Sep 2, 2021 - Key Holder in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee Discount Non toxic atmosphere Team friendly Manager learning experience Overtime paid

      Cons

      Working stretch days (5+ days) Can be Competitive in sales

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    6. 4.0
      Former Employee, more than 3 years

      Experience working for CM

      Aug 12, 2021 - Operations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gifted Outfits when you start Often visits with DM Great scheduling for students Long time clients Love the staff at majority locations

      Cons

      difficult goals no recognization when leading sales no commission hourly pay unless GM no benefits unless full 40/hr week work holidays no matter who you are/student

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    7. 4.0
      Current Employee, more than 3 years

      Okay Company

      Aug 23, 2021 - Business Operations Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have great product and discount.

      Cons

      The pay could be better. The culture there is very snobby

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    8. 3.0
      Current Employee, more than 5 years

      Good but not great

      Sep 8, 2021 - Associate Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, culture and discounts

      Cons

      Poor pay, poor mobility and poor work life balance

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    9. 3.0
      Former Employee

      Toxic Environment

      Aug 21, 2021 - Stock Room Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work for students, anyone with a love of fashion.

      Cons

      Toxic work environment, issues with employees were not resolved and led to one person quitting because of harassment, company did not take it seriously

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    10. 4.0
      Current Employee

      its ok.

      Jul 22, 2021 - Sales Associate/Keyholder 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexibility fun work environment friendly staff free clothes simple job

      Cons

      pay could be better no room for growth

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    Viewing 1 - 10 of 746 Reviews

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