Co-operative Bank Reviews | Glassdoor

Co-operative Bank Reviews

Updated August 4, 2017
104 reviews

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2.6
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Liam Coleman
3 Ratings

104 Employee Reviews

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Pros
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More Pros and Cons

  1. "this was a great company, great support and with cutting edge technology. The company promotes from within."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great teamwork
    The company has family like environment
    Employs latest technology
     compensation

    Cons

    Poor employee remuneration, training based on performance, Less attention to detail. Poor communication with management

    Advice to Management

    Try to match skills with pay.


  2. "Very poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Risk Analyst
    Former Employee - Market Risk Analyst
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I am struggling to find anything positive about my time there. Every time I think about my time there, I feel nothing but pain and sorrow!

    Cons

    I was bullied by my line manager and his friends for over a ten year period. I never got a promotion no matter how hard I worked, instead, I was rewarded with a bad review year after year. Destroying both my life and my career was a game my line manager enjoyed playing. I was isolated and excluded on a daily basis. Some managers took to taunting me daily. The office for me, felt like being in a play ground full of bullies or a war zone, even though my colleagues were all grown men, at least ten years older than I was. Going to work, was a constant battle. Senior management were "unaware" of the situation. However, I was constantly being challenged to perform various tasks, one of which was to complete a management level Deep-Dive review of the Treasury portfolio. I performed the impossible! This resulted in my line-manager, his friends along with myself all being made redundant!

    Advice to Management

    Treating your employees fairly?
    Ethical Policy?
    Core values?

  3. "Bleh"

    StarStarStarStarStar
    Current Employee - Customer Service Officer in Crewe, VA
    Current Employee - Customer Service Officer in Crewe, VA

    I have been working at Co-operative Bank full-time (Less than a year)

    Pros

    The people you work with, banding together on a sinking ship.

    Cons

    Everything else, just not a great place to work.

    Advice to Management

    Increase salaries


  4. "Over worked, underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Plymouth, England (UK)
    Former Employee - Personal Banker in Plymouth, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Co-operative Bank full-time (More than a year)

    Pros

    colleague banter
    Ethical banking products for customers

    Cons

    Targets targets targets!
    Worked to the bone
    Can spend a large part of the day helping a vulnerbale customer and effectively change their lives by making them financially better and more confident managing their own finances.
    Management only recognise that after you have met your targets

    Advice to Management

    think about the impact your staff are making to customers everyday life


  5. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Recommends
    Negative Outlook

    I worked at Co-operative Bank (More than a year)

    Pros

    Great culture, people, positively challenging

    Cons

    Processes, old systems, some very 'old style' management that could be deemed discriminatory as views can be narrow minded

    Advice to Management

    Training to truly treat all equally & with respect


  6. "Good business going through hard times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Manchester, England (UK)
    Current Employee - Finance in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Co-operative Bank full-time (Less than a year)

    Pros

    Great location, pay is not too bad and work / life balance is good.

    Cons

    The uncertainty / media stories together with what feels like perpetual restructuring has had an impact on morale.

    Advice to Management

    Turn the Bank round and get it back on track.


  7. "Zero Investment in People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior MI Analyst in Manchester, England (UK)
    Former Employee - Senior MI Analyst in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Co-operative Bank full-time (More than 5 years)

    Pros

    It's a cliche to say that the best thing about your place of employment is the people, but in the case of the Coop it is very much true. The grass roots workers here strive daily to overcome the significant limitations borne through decades of under investment. And in the most part, they do it with a smile on their faces.

    Cons

    Antiquated systems, senior short-term thinking prevalent. Lack of foresight and investment in the last few decades has culminated in a difficult, and often frustrating place to work.

    Advice to Management

    Strive harder to retain talent. Listen to feedback. Expand the people planning horizon.

  8. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oxford, England (UK)
    Former Employee - Customer Service Representative in Oxford, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Co-operative Bank full-time (More than a year)

    Pros

    Barely none just a good bank on paper.

    Cons

    So called ethical bank on paper. My manager bought me a coffee in the morning for doing well and was sacked by the same guy in the afternoon no joke! I have evidence to back it up.

    Advice to Management

    Tell the CEO to stop taking drugs and invest in the IT infrastructure. The guy is getting millions in this so called ethical bank.


  9. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advocate in Stockport, England (UK)
    Current Employee - Customer Advocate in Stockport, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Co-operative Bank full-time (More than a year)

    Pros

    Good holiday allowance wiht reasonable hours. good christmas bonus.

    Cons

    Not much drive for progression and training opportunities constantly pulled. When secured internal job, start date was repeatedly pushed back whilst kept on lower salary.

    Advice to Management

    Recruit more staff and invest time in training them. Staff turnover is very high.


  10. "good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project/Implementation Manager in Manchester, England (UK)
    Former Employee - Project/Implementation Manager in Manchester, England (UK)
    Recommends
    Neutral Outlook

    I worked at Co-operative Bank (More than a year)

    Pros

    structured delivery process. sme's with great knowledge

    Cons

    lots of paper work to get thru gates


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