CoStar Group Reviews | Glassdoor

CoStar Group Reviews

Updated March 22, 2019
1,054 reviews

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3.0
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CoStar Group President, CEO, and Director Andrew C. Florance
Andrew C. Florance
697 Ratings

Employee Reviews

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Pros
  • "CoStar is willing to grant so many people the opportunity to begin a new journey in the world of Commercial Real Estate" (in 71 reviews)

  • "Never getting called on weekends or staying late let’s me create plans that allows a great work/life balance" (in 41 reviews)

Cons
  • "Management does not pass along position concerns of RAs to upper management" (in 87 reviews)

  • "Their product isn't needed in some states (like mine) where commercial real estate data is READILY available" (in 27 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "The best company I have ever worked for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Greenville, SC
    Current Employee - Sales Representative in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CoStar Group full-time (More than 10 years)

    Pros

    I have worked as a CoStar sales rep in a small market for over a decade. I am not an executive and I am not a manager, I am just a sales rep.
    CoStar has allowed me to earn an excellent income and create wealth for my family. The benefits are great and the culture is first class. If you are looking for a company to join, consider CoStar. I am glad I did.
    I have found the CEO to be genuine and approachable and generous and above all, truthful.

    Cons

    I can’t think of a single con. If I had any, I would share them. If there were any, I would not be here.

    Advice to Management

    Keep giving and it comes back a hundred fold.

    CoStar Group Response

    Mar 4, 2019 – Senior Director

    We are thankful to have you as a member of the CoStar team and appreciate the contributions that you bring to the organization. As you know, we are hiring for many positions, so please spread the... More


  2. Helpful (1)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising Account Executive in Washington, DC
    Former Employee - Advertising Account Executive in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CoStar Group full-time (More than 3 years)

    Pros

    Excellent atmosphere, great people and great pay.

    Cons

    Comp plan/structure reorg required me to look for a new job.

    CoStar Group Response

    Mar 18, 2019 – Senior Director

    Thank you for the time that you spent at CoStar and for all of your contributions. We agree with you that we have a great people on our team and are proud of the benefits and the compensation plans... More

  3. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Research Photographer
    Former Employee - Field Research Photographer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CoStar Group full-time (More than 3 years)

    Pros

    Great people, good work life balance, fun, flexible, interesting and great training.

    Cons

    Limited chance for advancement depending on location and if you are willing to relocate. Big brother is always watching which isn't really an issue as long as you do your job. But it is a bit uncomfortable knowing they are watching every little thing you do.

    Advice to Management

    Realize each market has its pros and cons and adjust metrics to be more realistic in rural areas vs urban areas.

    CoStar Group Response

    Mar 23, 2019 – Senior Director

    Thank you for your feedback and more importantly, thank you for your time and contributions while you were a member of the CoStar team. We hope that the experience you gained while at CoStar enabled... More


  4. "Good starting job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Washington, DC
    Current Employee - Territory Manager in Washington, DC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at CoStar Group full-time (More than a year)

    Pros

    Good potential for commissions, good training program for beginning inside sales

    Cons

    You are just another number to management, high turnover

    Advice to Management

    Invest more in employees

    CoStar Group Response

    Mar 9, 2019 – Senior Director

    Our training program for our sales teams, along with our numerous training and continuing education opportunities, are one of the many things that we are most proud of here at CoStar. You are... More


  5. Helpful (3)

    "Great pay if you earn it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CoStar Group full-time (More than 3 years)

    Pros

    Great pay
    Good benefits
    Tons of freedom if you're succeeding at your job
    If your city has an office then it'll most likely be stocked with snacks and fruit.

    Cons

    Ever changing sales expectations
    Unreasonable goals set by the sales organization
    Lots of negative communication from management level down to the sales team. Very little appreciation for hitting their extremely lofty goals.

    Advice to Management

    Don't be so afraid of Andy. If the entire sales team has a problem we can really only relay our concerns to management and VP's...but if you're all too scared to send the concerns up the chain then you'll lose all of your top reps like you did at the end of 2018.

    CoStar Group Response

    Mar 4, 2019 – Senior Director

    Thank you for the contributions that you made to CoStar for the three years that you were with the organization. We pride ourselves in communicating to our employees and are continually working on... More


  6. "Straight Forward Metrics. They Take Good Care of Their Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate
    Current Employee - Research Associate
    Recommends
    Approves of CEO

    I have been working at CoStar Group full-time (More than a year)

    Pros

    Compensation, benefits, culture, location, holiday parties

    Cons

    Poor communication. drama amongst young employees. upper management.

    CoStar Group Response

    Mar 9, 2019 – Senior Director

    First, let us thank you for being a member of the CoStar team, we are glad that you are working with us and thank you for your contributions. CoStar is proud of our corporate culture and of the... More


  7. "Good Pay anGood Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Columbia, MD
    Current Employee - Research Associate in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CoStar Group full-time (More than 8 years)

    Pros

    Good Pay, Good Benefits, and Free Lunch

    Cons

    Poor Management and they do not evaluate procedures before puting them into place.

    Advice to Management

    Listen to employees feedback.

    CoStar Group Response

    Mar 9, 2019 – Senior Director

    Thank you for your 8+ years of service at CoStar; we appreciate all of your hard work that has contributed to our success and growth over the years. Like yourself, we have so many of our team... More

  8. Helpful (3)

    "Working at CoStar"

    StarStarStarStarStar
    Former Employee - Research Associate
    Former Employee - Research Associate

    I worked at CoStar Group full-time (More than 3 years)

    Pros

    Nice and very comfortable office environment

    Cons

    Too much emphasis on metrics .

    CoStar Group Response

    Mar 9, 2019 – Senior Director

    Thank you for service for 3+ years at CoStar; we appreciate all of your contributions that were a critical part of our success over the years. Given the length of time that you spent with us, we are... More


  9. Helpful (8)

    "Constantly in Crisis Mode"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Richmond, VA
    Current Employee - Research Associate in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CoStar Group full-time (More than 8 years)

    Pros

    Free breakfast, decent salary, regular hours.

    Cons

    Research, and probably all other departments, are constantly in crisis mode. Upper management turns every directive into an emergency. I’m sorry, but changing four elevators to three is not a life or death situation. Andy is successful but so full of himself. His lack of personalization is appalling. He doesn’t care to get to know his employees.

    Advice to Management

    Managers, stop drinking the Kool-Aid and get out of the Matrix. Your employees will respect you more. Upper management, start treating your employees like people. We are not robots on a production line.

    CoStar Group Response

    Mar 9, 2019 – Senior Director

    Thank you for taking the time to share your feedback, both positive and negative. We are proud that you have been with CoStar for 8+ years and hope that you are with us for many years to come... More


  10. Helpful (2)

    "Dream Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in Dallas, TX
    Current Employee - Senior Sales Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CoStar Group full-time (More than 5 years)

    Pros

    CoStar makes sure that their employees are well taken care of. From compensations, to health care, bonuses , stock options, give away's, awards, trip and more, the package is quite impressive. On top of that, a CoStar Sales position will put you in front of the leaders in commercial real estate, and will create an amazing network of professionals for your current and future careers. Being a top sales leader, in a top organization is key to get you anywhere, but its so good usually you dont want to leave.

    Cons

    Costar grew very fast, and in the process may have missed some of the key interdepartmental communication strategies and focus. A lot of selling time can be spent navigating these muddy waters, with admin work etc. The senior management has identified and recognized this, however that was recently but are taking measure to fix this.

    Advice to Management

    Not all sales reps are created equal. Structured programs for individual reps might help with retention, ramp up and success.

    CoStar Group Response

    Mar 9, 2019 – Senior Director

    Thanks for leaving a review; we are happy that you have been a CoStar team member over the past 5+ years. We thank you for all of your hard work and dedication and look forward to many more years of... More