CoStar Group Reviews | Glassdoor

CoStar Group Reviews

Updated December 10, 2017
787 reviews

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2.4
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CoStar Group President, CEO, and Director Andrew C. Florance
Andrew C. Florance
495 Ratings

787 Employee Reviews

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Pros
Cons
  • upper management doesn't seem to understand what a day is really like for a researcher (in 76 reviews)

  • More like a call center than anything else (in 45 reviews)

More Pros and Cons

  1. "New Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CoStar Group full-time

    Pros

    Great products. Great office environment. Well respected in the commercial real estate industry. Well compensated when goals are met. I felt like my direct manager and region manager had my back and fought for their team every month. Great training and sales support.

    Cons

    Unrealistic sales goals. Some distrust among colleagues due to nefarious engagement tactics. Month to month pressure to produce sales at any cost.

    Advice to Management

    I would return to CoStar anytime and enjoyed the opportunity to learn from a dynamic management team.


  2. "Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in New York, NY
    Current Employee - Sales Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CoStar Group full-time (More than 3 years)

    Pros

    Very easy job. manage a book of business and sell to new clients. Brokerages always popping up everywhere so need to get in there. work remotely

    Cons

    management is all over the place. The C in CoStar stands for constant change. management does a ton of favoritism

    Advice to Management

    keep things consistent and give higher base pay.

  3. Helpful (1)

    "Sales Executives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CoStar Group full-time

    Pros

    If you work hard you are paid very well :)

    Cons

    No work life balance - so if you are okay with this then you will do well at CoStar as a Sales Executive


  4. Helpful (3)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Columbus, OH
    Former Employee - Sales in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CoStar Group full-time (More than 5 years)

    Pros

    industry leader with very strong competitive edge
    compensation and benefits

    Cons

    high turnover in most departments
    leadership operates in a vacuum, does not solicit input from the field
    no sense of career, many if not most employees feel their job is always at risk
    poor culture
    very prone to hiring industry "outsiders" without the technical or content knowledge necessary for success

    Advice to Management

    reduce turnover
    objectives and targets need to be scaled
    improve training, both initial and ongoing


  5. "Tenant Surveyor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CoStar Group part-time

    Pros

    Good benefits and flexible hours

    Cons

    The work is very monotonous


  6. Helpful (8)

    "Great Benefits, Horrible Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tenant Researcher
    Current Employee - Tenant Researcher
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CoStar Group full-time (Less than a year)

    Pros

    Great benefits; paid lunch and gym access.

    Cons

    Metrics are always changing and generally unattainable without cheating; chained to your desk; not much time off; work is extremely repetitive and monotonous- don't expect to think much; they only do what's best for business, not the employee.


  7. Helpful (3)

    "Sigh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tenant Researcher in Richmond, VA
    Current Employee - Tenant Researcher in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CoStar Group full-time (More than a year)

    Pros

    Great benefits Pay is ok

    Cons

    Metrics Micromanagement
    It has turned into a call center environment

  8. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Support Specialist in Richmond, VA
    Former Employee - Systems Support Specialist in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CoStar Group (More than a year)

    Pros

    Work/life
    Coworkers
    Manager
    Benefits
    Overall a good place to work.

    Cons

    Pay not as much as I would have liked, advancement opportunities were not able to keep up with my growth. Probably not a con for most people though.

    Advice to Management

    Rotation of responsibilities quarterly or every 6 months to allow for more exposure and experience gained throughout.


  9. Helpful (4)

    "You call people all day to essentially waste their time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CoStar Group full-time

    Pros

    It pays well for what it is.

    Cons

    They oversell how useful their product is and you just feel like you waste people's time.


  10. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Richmond, VA
    Current Employee - Research Associate in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CoStar Group full-time (More than a year)

    Pros

    You will learn a lot about commercial real estate and different market trends. The Richmond office is also so big it gives you a great opportunity to meet new people and network as well. The benefits they offer are amazing and they even take it a step further and provide us with small perks on the floors, like different coffee and snacks (healthy ones too!)

    The company is also so big there are a ton of opportunities for growth or even lateral movements to a different department. You are not going to grow into a manager or director over night. The company does care about their employees a lot, despite what other reviews might say. They are not going to hold your hand through every little bump in the road though, which is understandable since they are your employer, not your parent or significant other.

    Cons

    The metrics and expectations of the job performance can be stressful sometimes. However, I also understand these metrics and evaluations are put in place so employees know what goals they need to meet and because of employees working up to those expectations, the company has been able to expand a lot over the years and has continued to be extremely successful.

    Advice to Management

    There are incentives given to top performers in the whole center, but in a team and manager setting I think it would be nice if managers offered little perks to the Researcher with the highest numbers for the week.


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