CoStar Group Senior Research Associate Reviews | Glassdoor

CoStar Group Senior Research Associate Reviews

Updated Dec 14, 2018

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1.9
0%
Recommend to a Friend
8%
Approve of CEO
CoStar Group Chief Executive Officer Andrew C. Florance
Andrew C. Florance
9 Ratings
  1. "A fast growing company with plenty of opportunities for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Research Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CoStar Group full-time for more than a year

    Pros

    Working at CoStar has been a great way to meet professionals in the commercial real estate community. I feel like I am constantly learning and developing new skills that can be used wherever my career takes me. There are great opportunities for advancement and since most new hires are based on potential, this is a good place for entry level applicants.

    Cons

    Due to the pace of growth and the endless work load, it seems as if my day just disappears. If you don't have a true interest in commercial real estate, you may struggle here.

    Advice to Management

    I'm excited about my future with the company- I wouldn't change a thing!

    CoStar Group2013-12-18
  2. Helpful (8)

    "Work there for 2 years (3 years max) and move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Associate in Washington, DC
    Doesn't Recommend
    Disapproves of CEO

    I worked at CoStar Group full-time

    Pros

    - great entry into CRE (commercial real estate) or a springboard to another profession - great benefits, 401k, free snacks et.al -can literally clock out after 8hours of work (never work weekends, overtime is compensated) -once you prove yourself, can develop leadership skills with MindGym and be a team lead (great for the resume...remember the goal is to maximize your skill set and move on to a less-soul crushing job) -can learn how a publicly traded company only cares about inflating their stock price by cheap tricks to temporarily increase data quality

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    Cons

    -won't really learn about CRE (have to actively learn about your market on your own, work day is spent trying to hit metrics) -metrics/expectations are unrealistic, and would change several times within a quarter (one quarter metrics were changed after the quarter ended, how does that work?) -upper management doesn't seem to understand what a day is really like for a researcher. uniformed expectations even though portfolios are drastically different (why should I brand the same way for a 20+ year client as you would to someone who has never heard of costar?)

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    Advice to Management

    no point because they don't want feedback, just looking for cogs in the machine.

    CoStar Group2017-01-27
  3. Helpful (9)

    "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Research Associate in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CoStar Group full-time for more than 3 years

    Pros

    Good Benefits, free snacks, that's it.

    Cons

    Terrible management, terrible internal communication. Unrealistic metric goals that change monthly. Turning into a call center when they tell you that it's only an hour a day on the phone. All they care about is how many calls you get even if it doesn't add value to the market. The office never closes even for terrible unsafe weather. You can't work from home which doesn't make sense, since you can do the job from anywhere. Don't recommend this job to anyone, doesn't give you any good skills to take to other jobs than phone experience.

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    Advice to Management

    Stop being so full of yourselves. Actually see how it is as a researcher and make positive changes. The turnover rate is so high because you don't see any of the problems right in front of you.

    CoStar Group2017-02-07
  4. Helpful (36)

    "You are doing your sanity a disservice."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Associate in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CoStar Group full-time for more than 3 years

    Pros

    The managers that I worked with at CoStar were often receptive to any advice that I had, even if upper management didn't listen. They worked very hard on my career development, when relevant. Most coworkers were professional, and worked diligently to meet the goals set by upper management.

    Cons

    Even though there were good people at this company, CoStar is an absolute nightmare to work for. Years ago, upper management decided that the only way to add valuable data to the company's information services was to require researchers to make a set amount of 2-minute phone calls each day. The same company that claims to be "cutting edge" refuses to acknowledge that the world now relies on emails and social media to communicate with others. This is important to understand, because the company has reprimanded people for receiving too many incoming emails and has taken adverse action -- such as lessening bonus amounts, denying opportunities for career growth, etc -- for people who don't hit this arbitrary call quota. There is a cult of personality surrounding the CEO and the senior leadership that would make members of the DPRK envious. If you do not agree with them, then you will be marginalized. If you suggest ways to improve employee morale -- like completely rethinking the metrics, which are the reason why so many people are frustrated at this company -- you are given the same litany of excuses instead of having your concerns considered. "It's always been this way" or "it's not going away" is a constant refrain uttered by management whenever an employee questions the necessity of the 2-minute call. I hate discussing the 2-minute call so much, but you need to understand that this is literally the only metric that the company judges a person's success on. You could be working with the top landlords in New York City, receiving close to a hundred emails a day -- and you are directed to put those aside so that you can call lower-tier non-clients to rack up 2-minute conversations. The company goes to great lengths to act as if it is The Greatest Place to Work For, Ever. They give free food to employees -- that's great! Junk salads served at CVS and pretzels with hummus are not penance for the way this company treats its employees. Out sick for two days? HR and management start digging into your personal life. In fact, any time taken off by an employee is usually mocked or ridiculed, regardless of the reason. On Vacation? Must be a terrible employee, there's so much work to be done that you won't be able to do (and your metrics will suffer as a result)! Can't travel to work during a snow storm because the bus you take is out of service? You should have walked... The company is even trying to pretend that it's transparent and that things aren't all bad by responding to these reviews. Don't believe they are actively engaging with you, and that this makes CoStar a progressive workplace. This company wants obedient workers only, and it will beat the same talking points over your head until you are too dumbfounded to keep arguing. This company also hires pretty much anyone in research; the idea that you need to have all of this experience to work here is total fiction. They are not hiring the best and the brightest, and they certainly aren't doing as much as they can to retain top talent. I was lucky to work with really great people on most of my teams, but there are some people here who had to have been C or D students in college. In these days, a job is a job is a job, but you will be happier walking dogs, unclogging toilets, or jumping in front of a train than you will be working here. Do not accept a position at this company if you truly believe that you can find something better. A few more weeks without a job will be more fulfilling to you than spending years working here, where you are ignored, treated poorly, and ultimately discharged for whatever reasons they cook up about you. Do your sanity a favor and look elsewhere.

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    Advice to Management

    Take your company and move it down to Alabama. Don't keep insulting the great city of Washington, DC and its educated, talented, and young workforce by continuing to operate here. Since you don't listen to anything else an employee, current or former, has to say -- that's really the only advice I can give.

    CoStar Group2016-04-11
  5. Helpful (3)

    "The Good and The Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Research Associate in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at CoStar Group full-time for more than 3 years

    Pros

    CoStar provides great opportunities to recent college graduates, and provide great benefits.

    Cons

    There is very little growth within the company. They always talk about opportunities coming, but they never do. Need to create more jobs outside of research. Lot's of turnover.

    Advice to Management

    Promote your top employees, and listen to there advice. Create new job opportunities and this may result in less turnover.

    CoStar Group2015-11-19
  6. Helpful (18)

    "Need to get out of this place ASAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Research Associate in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at CoStar Group full-time for more than 3 years

    Pros

    -young staff -free fruit and granola bars -nice building with rooftop access

    Cons

    -Horrible upper management -Felt a bit of racism being a minority at this firm - very aggressive managers to the point where I felt I was being harassed. Went to HR, but nothing was done about it. - Its not about working hard to be promoted here, but rather how much rear end you are willing to kiss.

    CoStar Group2015-07-11
  7. Helpful (4)

    "Good RE stepping stone, but middle mgmt treats employees like expendable/unintelligent/unmotivated people that they are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Associate in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CoStar Group full-time for more than a year

    Pros

    Easy to succeed if you have some semblance of motivation and are smart

    Cons

    Career path is non-existent, management has no clue how to identify and retain talent...it's a massive brain drain type of place with unmotivated people sticking around and motivated people leaving for greener pastures

    Advice to Management

    Get your act together and start paying attention to your employees if you want to improve the company, culture, and impact your bottom line in a positive manner with a double bottom line mentality...while you may be smart and savvy businessmen, you fail to run a successful company because your employees are dissatisfied with the work environment, culture, and their own career prospects at 1331 L. The metric driven system left CoStar far too late and you lost a lot of good people because of the way you rated employees and promoted a culture of fear. Pretty ridiculous system...

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    CoStar Group2013-12-19
  8. "Great place to make what you can of it. Work hard and you'll get promoted from within."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Associate in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CoStar Group full-time for more than 3 years

    Pros

    Great benefits and diverse workplace. Close to Metro.

    Cons

    Research jobs can cause burn out as they are very monotonous. Try moving around if you can.

    Advice to Management

    Keep a stronger eye out for hard workers/standouts and give them a leg up sooner than later so that the company doesn't have such a high turn over.

    CoStar Group2013-12-08
  9. Helpful (3)

    "It's not a call centre.. but we do have call targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Research Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CoStar Group full-time for more than 5 years

    Pros

    Salary is generous There are opportunities for advancement if you're willing to relocate

    Cons

    The work is boring It's a call centre, whichever way you slice it. You've got to be all in on the company to keep getting ahead. Family? You've no time for them anymore. Friends? Your friends work at CoStar now. If you're a youngster graduate starting out then you'll be fine but beware - once you stop being exactly what costar want you to be you'll be out of there or bored witless.

    Advice to Management

    Your employees are people. Remember that as your whipping them to meet your targets.

    CoStar Group2018-12-14
Found 9 reviews