Coach Reviews in New York, NY | Glassdoor

Coach New York Reviews

Updated September 4, 2017
182 reviews

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New York, NY

3.1
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Coach CEO Victor Luis
Victor Luis
51 Ratings

182 Employee Reviews

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Pros
Cons
  • poor work life balance in management (in 62 reviews)

  • pay schedule change, and strict dress code (in 67 reviews)

More Pros and Cons

  1. "New York City Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coach (More than a year)

    Pros

    - Great people, encouraging and healthy work environment
    - Good career progression
    - Lots of parties; they celebrate the small wins too
    - Great discounts for outlet and retail merchandise and once a year employee-only sample sale

    Cons

    - Can get lost in the crowd
    - Occasional odd hours


  2. "Lots of Exposure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Global Operations Intern in New York, NY
    Former Intern - Global Operations Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coach as an intern

    Pros

    Work life balance, Good discount for employees and Interns

    Cons

    Lack of sync between upper and lower management

  3. Helpful (1)

    "Fantastic offices, dynamic environment but they bleed talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in New York, NY
    Current Employee - Merchandiser in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Coach full-time (More than 5 years)

    Pros

    Fantastic Hudson Yards Offices
    Dynamic culture
    Staff discount

    Cons

    Hierarchical decision making culture. CEO makes every decision.
    Inability to retain the best talent in the organisation
    Lack of training unless your a senior executive
    HR leadership is uninspiring

    Advice to Management

    Invest in your middle management talent to develop your future leaders.
    Ask yourself why the best talent always leaves?


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Coach full-time (More than a year)

    Pros

    Discount on products is about it

    Cons

    Terrible management that will play favorites; Coach only wants people who look and dress a certain way (and no, I do not mean professionally; they want little fashionistas); bonus is scewed to hurt lower level employees

    Advice to Management

    Train management and have some type of oversight into them


  5. "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer in New York, NY
    Former Freelancer - Anonymous Freelancer in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Coach (Less than a year)

    Pros

    Great name recognition, new building, resources are plentiful, business class travel to Asia, dedicated talented coworkers.

    Cons

    NO work life balance on many teams. I regularly worked passed 10pm every night. Designer burnout!
    The creative director is involved in the smallest of details, which is great, but not when the design team has to prepare to show him everything, hence the work life balance issue. Coach hires many junior level designers, probably to keep from paying senior level people.

    Advice to Management

    Find a way to make work life balance a priority.


  6. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Lead in New York, NY
    Former Contractor - Technical Lead in New York, NY

    I worked at Coach as a contractor (More than a year)

    Pros

    I worked with coach as contractor for almost 2 years and it's nice to work with the IT team.It always fun at work.It's nice to work with Stephen Rodriguez(Sr Director) and Rao Narparaju(Sr. manager),two of the great asset of coach I have worked so far.Both of them are very helpful,technically strong and vast knowledge in all aspects.

    Cons

    Work pressure is very high due to 24X7 support that need support across different continents in the world Coach USA,Coach Asia(Japan,China),Coach International(Coach Europe and others)


  7. Helpful (3)

    "Great industry experience for resume-building; toxic corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising in New York, NY
    Former Employee - Merchandising in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coach full-time (More than a year)

    Pros

    Lots of opportunities to learn about the business, great discounts, lovely new office space at HY, working alongside smart people

    Cons

    *Heavily* politics-driven culture that makes you feel like you're in a retail Game of Thrones, work-life balance non-existent for certain teams, middle and senior management not held accountable, high turnover

    Advice to Management

    Fix the culture!

  8. "Good compensation, terrible work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    I have been working at Coach full-time

    Pros

    Decent salary
    Yearly bonus
    Good benefits

    Cons

    Work/life balance non-existent
    Over complicated work process
    Somewhat hostile company culture
    Too many people at the top not enough people to do the work


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coach part-time (More than a year)

    Pros

    Great Discounts
    Very Supportive Environment
    Motivational Leaders

    Cons

    Floorset hours can be exhausting


  10. Helpful (7)

    "Bad middle management! you will be thrown under the bus..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Coach (More than a year)

    Pros

    great discounts, same level co workers are nice, and you learn a lot since coach is a machine.

    Cons

    abusive middle management, i was SCREAMED at multiple times for minor errors, once for not setting my printer margins correctly on a spread sheet, sometimes to the point where my manager would corner me in their office and scream at me till i cried... long hours, minimal training, often left to fend for yourself. Very much a sink or swim culture. High turn over. Weight loss from stress.

    Advice to Management

    Support your employees, and train them properly. Be respectful and don't scream and abuse your employees to the point of harassment. Let go of middle management with bad retention rate history ... there is a reason they cant keep people on their team ...


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