Coach Reviews in New York, NY | Glassdoor

Coach New York Reviews

Updated February 22, 2017
166 reviews

Filter

Filter

New York, NY

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Coach CEO Victor Luis
Victor Luis
43 Ratings

166 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • The work life balance is not desirable (in 55 reviews)

  • dress code serves a purpose, but is awful none the less (in 61 reviews)

More Pros and Cons

  1. Featured Review

    "Senior Design Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Design Director in New York, NY
    Former Employee - Senior Design Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coach full-time (More than 5 years)

    Pros

    Coach is a strong brand that continues to grow and evolve by creating new opportunities.

    Cons

    Coach is a process oriented company.


  2. Helpful (1)

    "Still a top of class retail company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in New York, NY
    Former Employee - Senior Manager in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coach full-time (More than 10 years)

    Pros

    Mindful, tend to hire people who are self-aware and self-motivated. Can easily move between departments

    Cons

    High pressure, top management tends to be a boys club. For a company dominated by female employees, there is an obvious glass ceiling


  3. "Systems Analyst-Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in New York, NY
    Current Employee - Systems Analyst in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coach full-time (More than a year)

    Pros

    Work environment, salary/benefits, co-workers, etc.

    Cons

    Management direction somewhat misleading at times.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It is great to see the changes of the brand throughout the years thanks to Stuart Vevers and the design team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate Pt1 in New York, NY
    Current Employee - Sales Associate Pt1 in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Coach part-time (Less than a year)

    Pros

    Monthly team share bonus if we meet the sales goal!
    Top three salesman get an additional bonus too!
    Employee discount is decent at retail and outlet.

    Cons

    Standing on concrete all day!
    Having to find all black clothing can be expensive!
    Rude customers/shoplifters happen a few times a week

    Advice to Management

    Associate managers should train new hires instead of salespeople on the floor


  6. Helpful (1)

    "Coach is a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Coach full-time (More than 5 years)

    Pros

    The pay is great the team like atmosphere is incredible. The product is high quality and the new designer Stuart Vevers is very creative.

    Cons

    The work home life balance is a huge negative. The upper management went from spread your wings and fly to being a micro-managed fear based leadership.

    Advice to Management

    Work in each store you are in charge of 1 full day a month so you can remember what is's like to be in the thick of things. This might make you have a more clear idea of what the team members have to go through.


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coach full-time

    Pros

    Everyone is extremely hardworking, dedicated and passionate. Coach pays well, provides great benefits including bonuses and stock options. The new offices are really nice. Coach is doing a good job re-inventing itself and it's been fun working with them.

    Cons

    I do think Coach could be more aggressive in their benefits and offer things that companies like Google and Facebook and Zillow are offering - better care for new mothers, IVF/Adoption help, flex time, paid or unpaid sabaticals, etc.

    Advice to Management

    I do think leadership could be more aligned in regards to strategy. I also would like leadership to review our benefits package to see if any of the above could be added in.


  8. "Seasonal Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends

    Pros

    Wonderful culture, great training, low turn-over rate among sales associates, highly organized management.

    Cons

    Long interview process, uniform guidelines.


  9. "merchandising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in New York, NY
    Former Employee - Merchandiser in New York, NY
    Recommends
    Neutral Outlook

    I worked at Coach full-time (Less than a year)

    Pros

    smart, talented people and good benefits

    Cons

    hours, changing structure and teams


  10. "Senior Manager Print Design Studio"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coach full-time (Less than a year)

    Pros

    Creative, Innovative, Driven, Talented, hard-working

    Cons

    Work/Life Balance, Growing Talent, compensation, benefits, communication

    Advice to Management

    Rethink/structure work/life balance & encourage more growth opportunities for talent


  11. Helpful (4)

    "Great brand with very poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in New York, NY
    Former Employee - Senior Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coach full-time (More than 5 years)

    Pros

    Very good discount and beautiful new headquarters in Hudson Yards. Good health benefits and strong bonus and stock incentives for mid management.

    Cons

    The management is very poor. They lack leadership skills. It is a culture of micro managers who do not allow capable employees make decisions. Management lacks strong decision making skills. Poor performers are allowed to stay on due to political reasons.

    Advice to Management

    Allow employees to make decisions and support them. Need to a culture shift to allow less politics and more product and people focus.



Showing 166 of 1,141 reviews
Reset Filters