Coach Reviews | Glassdoor

Coach Reviews

Updated January 16, 2018
1,317 reviews

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1,317 Employee Reviews

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Pros
Cons
  • poor work life balance in management (in 65 reviews)

  • Racism professionalism management unprofessional except when DM comes around including they dress inappropriate and break all the Coach dress code (in 68 reviews)

More Pros and Cons

  1. "I Love Coach"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Coach part-time

    Pros

    Wonderful environment to work in. The location I worked at was a very touristy location. The history of Coach makes this company an elevated yet comfortable company to work for.

    Cons

    I honestly can say there were no downsides to working for the company itself. If there were any discrepancies I had during my employment, it was with the coworkers at my location.

    Advice to Management

    I think that the management should keep doing the things that they are doing to keep the employees as swift and up-to-date on all things Coach as possible.


  2. "Not enough hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tallahassee, FL
    Former Employee - Sales Associate in Tallahassee, FL

    I worked at Coach part-time (More than a year)

    Pros

    deep discounts, flexible hours, nice coworkers

    Cons

    not many hours, pay is relatively low,

  3. "customer discrimination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Greeter in Chicago, IL
    Former Employee - Greeter in Chicago, IL

    I worked at Coach part-time (Less than a year)

    Pros

    The employee discount is good and they are big on hiring employee referrals. They are not discriminatory in their hiring practices.

    Cons

    I was told in my orientation to say the code “AI” when Asian customers came into the store to alert managers. It’s also the type of retail environment where salespeople take their jobs too seriously-they think they’re more of a luxury brand (i.e. Chanel) than they actually are.

    Advice to Management

    Don’t be racist,


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Coach part-time

    Pros

    Great working team, very enthusiastic working environment

    Cons

    Customer can be demanding from time to time


  5. "Good retail experience as far as customer, employee, and selling situations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Sunrise, FL
    Former Employee - Stock Associate in Sunrise, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coach full-time (More than 5 years)

    Pros

    Good benefits, discounts, and sometimes work environment. Co workers can be very good with teaming up and getting the job done.

    Cons

    Managerial understanding & attitude towards employees opinions & suggestions sometimes could lead to work frustrations.

    Advice to Management

    Personally speak to employees about their work experiences more than twice a year.


  6. "Sales support"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment, leadership, and coworkers

    Cons

    Thanksgiving and holiday hours are crazy


  7. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gulfport, MS
    Former Employee - Sales Associate in Gulfport, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coach part-time (More than a year)

    Pros

    loved the company as a whole and they really care about their employees

    Cons

    I cannot name any I loved my store and the people I got very attached to them

  8. "Great work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock in Oxnard, CA
    Current Employee - Stock in Oxnard, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coach part-time (Less than a year)

    Pros

    I heard the discount is the best thing but we will see how it goes , haven’t started yet lol

    Cons

    Haven’t started yet so I don’t know but I’ll keep you guys updated on whatever happens in there ha lol


  9. "Associate Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Orlando, FL
    Former Employee - Associate Manager in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Coach full-time (Less than a year)

    Pros

    I’ve learned so much over my time at Coach, it has given me the foundation for future positions.

    Cons

    No more growth at the time.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coach full-time

    Pros

    Organized. Friendly. Quick days. No individual goals.

    Cons

    None so far, great environment.


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