Coach Reviews in United States | Glassdoor

Coach US Reviews

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38 Employee Reviews

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Pros
Cons
  • poor work life balance in management (in 62 reviews)

  • pay schedule change, and strict dress code (in 67 reviews)

More Pros and Cons

  1. Helpful (2)

    "Overworked/ Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent discount on handbags for friends and family

    Cons

    Absolutely no work/life balance. low salaries with above reasonable expectations.


  2. "A fun place to work as a part time job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Brea, CA
    Former Employee - Stock Associate in Brea, CA
    Recommends
    Approves of CEO

    Pros

    A somewhat relaxed place to work. It is a high class type of store to shop at, so there is a minimal level of professionalism that needs to be adhered to. Overall, it was a good place to get some hours in while going to school, or for a holiday position. Above minimum wage page, opportunities for bonuses, good discounts, and usually fun people to work with.

    Cons

    Because it is a retail store, your hours are expendable and can be cut anytime. If bills are at risk of not being paid, I'd look for a job that has more stable hours.

  3. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN
    Recommends
    Approves of CEO

    Pros

    Awesome discount, knowledgeable management and very nice

    Cons

    Dealing with customers can be a hassel because Coach always thinks the customer is right


  4. Helpful (1)

    "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA
    Approves of CEO

    Pros

    It is a good place to get sales experience in a fashion retail setting. Employee discount is 50% off merchandise.

    Cons

    All sales associates are paid on an hourly basis with no opportunities to make commissions on any sales. Average pay is only 10 to 11 dollars an hour. Also, the benefits are not very generous.

    Advice to Management

    Try to get a commission pay structure in place for sales associates. Offer more full time positions for sales associates.


  5. "Greatest company I've worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunrise, FL
    Former Employee - Anonymous Employee in Sunrise, FL
    Recommends

    Pros

    Coach has great pay and tons of upside potential.

    Cons

    Retail is a tough industry.


  6. "Satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Saint Louis, MO
    Current Employee - Sales Support in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    Great Product, Generous Discount, Wonderful coworkers

    Cons

    Work/Life Balance, Strong performance expectations can create stress even for part-time

    Advice to Management

    Provide lots of feedback.


  7. Helpful (2)

    "Coach provided a great environment for learning and career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Constantly learning. Ever changing work environment. Great product. Opportunity to be surrounded by extremely smart individuals to learn from and be mentored by.

    Cons

    The only downside I find with working at Coach is the lack of work - life balance. There are long hours and I find myself working even when I leave the office.

  8. Helpful (5)

    "The worst company I have ever worked for!!! Run......"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Employee discount (50% discount on handbags and small leather goods, 40% on everything else).

    Cons

    It is a productivity based company (Which they did not tell me when offered a full-time position) so whatever position you have, except for management, if you do not meet your numbers your hours will be cut from a maximum of 35 per week to about 7-13 hours a week. Managers see employees as numbers, they do not see them as real people. All coach cares about is numbers, numbers and numbers, nothing else. Very stressful environment to work, managers will be breathing on your neck if your sales are down! You also get a write up for using your sick hours, even if you provide legal documentation that shows you were sick.

    Advice to Management

    For the store manager I will suggest her to take some classes to teach her how to talk to employees because she NEVER talks to employees, she always sends lower management people to talk to the employees when it should be her job too. Continous and extreme pressure as well as harassment does not work equally on everybody, so "do not assume that tactic will motivate eveybody equally to sell". Overall, if you have other options beside coach, I suggest you run from this company!


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