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Coach Employee Reviews about "great discount"

Updated Nov 24, 2020

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Found 126 of over 2K reviews

3.9
75%
Recommend to a Friend
86%
Approve of CEO
Coach President and Chief Administrative Officer Todd Kahn
Todd Kahn
99 Ratings
Pros
  • "Great discount and a great starter job into the fashion industry(in 126 reviews)

  • "Great work environment and benefits(in 121 reviews)

  • Cons
  • "The Demanding dress code could be a little overwhelming(in 86 reviews)

  • "Bad Management, no work life balance(in 84 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Coach and is not affected by filters.

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    Reviews about "great discount"

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    1. 5.0
      Current Employee

      Great company

      Nov 24, 2020 - Lead Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company. Everyone is team driven. Work life balance. Great discount. Room for growth. Great pay.

      Cons

      Retail, so annoying retail hours.

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    2. 4.0
      Former Employee

      Great start in fashion

      Oct 10, 2020 - Sales Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discount and a great starter job into the fashion industry.

      Cons

      Diversity, management training, values, compassion

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    3. 5.0
      Former Employee, less than 1 year

      Great company!

      Jun 16, 2020 - Senior Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing team! Great discount! Very competitive pay! Company truly cares for their employees. They are the best of the best!

      Cons

      Register systems were slightly outdated, slow and were a frequent headache. That is my only con!

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    4. 2.0
      Current Employee, more than 5 years

      High Quality Discount, Low Quality Management

      Nov 19, 2019 - Senior Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discount and exciting celebrity and other fun collaborations. Bonuses can be lucrative if you are in the top tier stores. Separate PTO and sick time.

      Cons

      Management is very into the “Coach look” and will not hire if you don’t have it. Management plays favorites for stores and there is little career advancement if you do not work at the higher tier stores. Management gaslights employees and if the one manager does not like you, you will get passed over. She will throw you under the bus at any opportunity to save herself as she never owns up to any management mistakes to the higher ups. She has been in her job so long by severing ties at a moments notice if at beneficial. Essentially, it is like being in high school with a bunch of people who are too old to still be gossiping and pressuring their peers the way they do. With the constant turn around, stores are understaffed and there is a black our period for requesting any days off for November and December. If you are not inline to be a store manager, there are no other career paths. Product is created cheaply in China and vietnam, not made in USA the way many people think and product will not last.

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      2 people found this review helpful
    5. 3.0
      Former Employee, more than 5 years

      Area Manager

      Sep 2, 2020 - Area Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discount, training and status

      Cons

      No room for advancement. No clear communication from upper management.

      1 person found this review helpful
    6. 5.0
      Former Employee, less than 1 year

      Fun environment with product you can get behind

      Apr 2, 2020 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun work environment Generous discount Great tools to better succeed at your job

      Cons

      Some slow days that can feel very long

      1 person found this review helpful
    7. 3.0
      Former Employee, more than 1 year

      Nice retail job

      Jun 16, 2020 - Sales Associate in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discount on Coach and Kate Spade products. Do not work on commission.

      Cons

      Strict color dress code only black and grey.

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    8. 4.0
      Current Employee

      Great company!

      Jan 12, 2020 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discount and good pay.

      Cons

      Hard to get off for work with so little employees to cover.

      1 person found this review helpful
    9. 4.0
      Former Employee, more than 1 year

      Left with a heavy heart

      Oct 26, 2016 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      In addition to the great discount, pay, health and the connections made at the Manhattan location my time at Coach was made worthwhile by the dedication given to elevating the brand to be a top competitor in against luxury brands and established RTW brands. They really invested in the training of their employees and it showed by the appreciation our clients showed us.

      Cons

      I applied to the HQ office more than once and was always rejected by store management to pass my resume along. Although I was more than qualified and HR clearly took an interest in at least interviewing me the SM take too much power in controlling the future of employees by keeping them at the store level for personal gain. The Coach team at ALL levels from CEO down to Global Customer Experience take their time to educate and nourish their employees with top knowledge of the industry and the brand. Unfortunately I had to leave the brand with a heavy heart because I didn't see a future for myself outside of the retail level. Especially heartbreaking when you know every company leader and their spouse by first name and you meet entry level employees at the corporate level who know nothing of what the brand has accomplished in the past 3 years.

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      1 person found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Sales Associate

      Feb 4, 2015 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great in-store atmosphere. Great discount. Weekly paid along with team share bonuses. Good hours. Everyone is surprisingly friendly and teamwork is pretty solid. Managers are nice at first then stiff afterwards, however, but once you get to know them they are really helpful and get the job done. They want to set you up for success. Some associates have become managers and some managers have become associates (usually after having children). It is fun helping out customers to find the perfect bag or a bunch of bags to take home or a special gift. Many competitions to motivate you. Good benefits.

      Cons

      Not much opportunity to move up if you do not work many hours. Some customers are very "high-brow," and are easy to anger because they love Coach so much and their bags. Drama on the sales floor with some employees who bring personal life to work (don't date co-workers even though it is very tempting; trust me it does not work out if things go bad). Closing is meticulous and very tedious. Inventory is even more tedious, but this is good for those who do not want to deal with customers.

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    Viewing 1 - 10 of 126 Reviews

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