Coast Dental Services Reviews | Glassdoor

Coast Dental Services Reviews

Updated May 23, 2018
103 reviews

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2.9
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Terek Diasti
33 Ratings

103 Employee Reviews

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Pros
  • If you are fresh out of school then is a good place to start (in 3 reviews)

  • Focused heavily on patient care and properly educating patients rather than pushing them into treatment (in 4 reviews)

Cons
  • No support from upper management (in 7 reviews)

  • No support from corporate, district and regional managers were only concerned about making money and did not care at all about patient care (in 6 reviews)

More Pros and Cons

  1. "Office Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coast Dental Services full-time

    Pros

    Love my position and where I work

    Cons

    Take a look at who really cares about their job before advancing someone who takes advantage of job.

    Advice to Management

    Work on staff retention and hire loyal employees


  2. "A Company in Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Coast Dental Services full-time (Less than a year)

    Pros

    Flexible hours, friendly staff, good office location.

    Cons

    benefits, non matching 401K, job security concerns, unbalanced workload

  3. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development in Tampa, FL
    Current Employee - Development in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coast Dental Services full-time (Less than a year)

    Pros

    Everyone including management has been nice to work for. Management is flexible with work schedule.

    Cons

    a lot of legacy technology that needs to be redesigned. Have to wait 6 months before using vacation.

    Advice to Management

    none


  4. "Registered Dental Hygienist - Great Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rdh in Las Vegas, NV
    Current Employee - Rdh in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Coast Dental Services full-time (Less than a year)

    Pros

    Good pay, nice environment, good team

    Cons

    Office needs updating, otherwise good.

    Advice to Management

    Invest in the company.


  5. Helpful (1)

    "New Management is Downfall of Coast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coast Dental Services full-time (More than 5 years)

    Pros

    They pay above average compared to other dental offices.

    Cons

    They are running on a shoestring budget, they don't care about employee's or patient's. Wouldn't be surprised if they aren't in business in the next year. The Office Mangers have to work at least 60 hours a week to just get the job done and since they are salaried they are not compensated.

    Advice to Management

    Take care of your employees and your Patients! Without them you don't have a company!


  6. "PCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PCC in Deltona, FL
    Former Employee - PCC in Deltona, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coast Dental Services full-time (More than 3 years)

    Pros

    You get a paycheck and they offer health insurance. Good for those just coming out of Dental school. Raise after four years working for the company and 20yrs of experience.

    Cons

    Assistants train Drs the Coast way and there is no compensation (I trained 2). Assistants train assistants without compensation until that assistant has been with the company 90days. Outdated equipment, dirty carpets(been telling them for months about this issue), buildings run down. They still dont have digital xrays. Getting paid every two and a half weeks not getting your earned PTO when you ask for it. If the Dr is off a certain week you can't use your earned PTO. You work like a Donkey, promised bonuses and every excuse there is in the book is given to you as to why you didn't bonus when it comes to bonus time. Its all about sucking out as much money not patient care. If your a salesperson and good at it then this is the job for you. When you leave even on good terms they throw anything that you have forgotten on the 2nd day you are gone without even calling you so you can get your items. Hygienist treat the assistants like their minions and when you stand up for yourself they hold it against you.

    Advice to Management

    Give better training to the office managers. Invest in upgrading and keeping the offices clean. Give realistic goals and dont make it so difficult to achieve bonus. Appreciate your assistants more...


  7. "Working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Coast Dental Services full-time

    Pros

    You get a paycheck every 2 weeks

    Cons

    Worst company to work for. District manager comes off as always wanting what's best for you but not true. She is only out for herself and Coast. Very sad.

    Advice to Management

    Care about your employees.

  8. Helpful (3)

    "RUN!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very dedicated leadership team that goes above and beyond for their offices and staff. Great office hours and no Saturdays.

    Cons

    Constant eviction notices in the offices, the owners refuse to pay bills on time or at all, lack of training in the offices, the offices are not digital, a very write-up happy environment, benefits are too expensive for lower paid employees, limited or no supplies in the offices (OSHA red flag), offices are dirty due to no janitorial services, can’t take PTO during Thanksgiving and Christmas even if you use your accrued PTO hours, and unrealistic expectations of staff.

    Advice to Management

    Don’t let the family run the company. Get an actual CEO and a CFO that understands how to run an organization. Too many “Diasti hands” in the pot.


  9. "Coast Dental is making huge improvments! Great changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Office in Tampa, FL
    Current Employee - Support Office in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coast Dental Services full-time (More than 8 years)

    Pros

    Coast Dental leadership has taken steps and is making great improvements. You can feel that management really cares and is listening.

    Cons

    I am extremely hopeful for our future and am excited to be part of this company.

    Advice to Management

    Keep up the great improvements!


  10. Helpful (1)

    "Horrible Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Saint Johns, FL
    Former Employee - Office Manager in Saint Johns, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Coast Dental Services full-time (More than a year)

    Pros

    Decent pay, as an OM was salary but god help you if you need to request a day off! Request must be submitted 30 days prior. Who plans on getting sick and needing a doctor?!?

    Cons

    No support from corporate, district and regional managers were only concerned about making money and did not care at all about patient care. They write you up if you can’t get care credit application, when 85% of your patients are Medicaid their expectations were ridiculous.

    Advice to Management

    Try to remember that they are patients not dollar signs.


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