Coastal Federal Credit Union Reviews | Glassdoor

Coastal Federal Credit Union Reviews

Updated May 9, 2019

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Found 41 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
100%
Approve of CEO
Chuck Purvis
5 Ratings
  1. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Coastal Federal Credit Union

    Pros

    Great culture, leadership and opportunities for challenge

    Cons

    I can not think of any

    Coastal Federal Credit Union2017-01-03
  2. "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coastal Federal Credit Union

    Pros

    Opportunities to grow and learn. Fun place to work. Upper management is forward thinking.

    Cons

    Frequent organizational changes. Pay is okay.

    Coastal Federal Credit Union2016-11-14
  3. Helpful (1)

    "Poorly Ran Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Coastal Federal Credit Union for less than a year

    Pros

    Very casual work place. Has a very casual dress code Blue jeans are acceptable all the way to the executive level.

    Cons

    Poor Executive manage. Has a tendency to be all over the road map on decisions and directions for the company. Can not be trusted. Willing to talk or gossip about employees to other employees. Favorites play a big part in their decisions on employees not quality of work. Very serious concerns on IT department, Infrastructure and Security. Only reason successful is that it was formally the IBM credit union and still...

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    Advice to Management

    Develop standards with integrity for executives, management and employees. Have a clear vision that match the industry standards

    Coastal Federal Credit Union2016-12-07
  4. "Account Manager- Credit Union"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Coastal Federal Credit Union full-time

    Pros

    Training, Customers, Management, Benefits, Compensation

    Cons

    Work environment, Lack of Trust, Micromanagement, Certain loan processes, Miscommunication

    Coastal Federal Credit Union2016-09-09
  5. Helpful (1)

    "Very old boys network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Specialist in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Coastal Federal Credit Union full-time for more than 5 years

    Pros

    Flexible hours, many employees are promoted from entry level positions - benefits are adequate, they have a robust wellness program, bring in mobile health screening and they promote healthy lifestyles

    Cons

    Lack of career paths, lack of management training. Too often instead of promoting existing employees, positions are filled from outside. Company culture has changed from service to sales. Credit Unions are supposed to help their members not just make a profit at any cost especially to the detriment to employees. Employees need to have the tools to succeed, many are set up for failure.

    Advice to Management

    Train your management is better trained. Too many employees are passed over and management roles are brought from other companies, specifically from another area financial institution. Many employees are promoted and then demoted when then don't meet expectations that are unclear.

    Coastal Federal Credit Union2016-08-31
  6. "Consumer Lending Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook

    I worked at Coastal Federal Credit Union

    Pros

    Coastal as a whole is a great company to work for, however the Consumer Lending department is not a great place to be.

    Cons

    Management in the indirect lending department

    Advice to Management

    Get rid of a couple people in the Indirect Lending Department and you'll be just fine. There is a lot of turnover there, and you should be able to see why.

    Coastal Federal Credit Union2016-08-17
  7. "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Coastal Federal Credit Union full-time

    Pros

    Great place to grow skills

    Cons

    Not a great place to grow professionally

    Coastal Federal Credit Union2016-04-06
  8. "Coastal's a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consumer Lending Underwriter in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coastal Federal Credit Union for more than a year

    Pros

    Coastal Federal Credit Union is a great company to work for and it offers many individuals the opportunity to gain stable employment.

    Cons

    I believe that the company is beginning to operate more like a bank and now focus only on selling to their members as opposed to giving them what they need.

    Advice to Management

    If I were management I would be a little more transparent in the future plans of the organization.

    Coastal Federal Credit Union2016-01-16
  9. "Administrative assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Neutral Outlook
    No opinion of CEO

    I worked at Coastal Federal Credit Union full-time for less than a year

    Pros

    Benefits are better when compared to other employers.

    Cons

    Limited career opportunities. Most managers have favorite employees and they usually get promoted.

    Advice to Management

    Find ways to retain good workers and listen to their needs before implementing new changes throughout the organization.

    Coastal Federal Credit Union2015-11-03
  10. "Great place to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Coastal Federal Credit Union full-time

    Pros

    Lots of opportunity to grow in your career!

    Cons

    Still finding a company culture, but still a great place to work

    Advice to Management

    Listen to your employees, they work hard and are very knowledgeable,

    Coastal Federal Credit Union2015-09-29
Found 41 reviews