Cogent E Services Reviews

Updated Sep 9, 2020

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2.9
59%
Recommend to a Friend
60%
Approve of CEO
Cogent E Services CHIEF EXECUTIVE OFFICER GAURAV ABROL
GAURAV ABROL
44 Ratings
Pros
Cons
  • "Salary date is on 15th of every month(in 7 reviews)

  • "Shift timing hamper our daily routine(in 3 reviews)

More Pros and Cons
  1. "Good company to start your career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Media Analyst in Bangalore
    Recommends

    I worked at Cogent E Services full-time for more than a year

    Pros

    You'll be working in good MNC's with amazing environment.

    Cons

    They pay is quite less to start with.

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  2. "Good place for work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Bangalore
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Cogent E Services part-time for less than a year

    Pros

    Cogent is good3place for work all are being professional

    Cons

    but there are some hidden faces who gives some troubles


  3. "Not the good one"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Noida
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cogent E Services full-time for less than a year

    Pros

    Sometimes they offer good salary this can be the only reason to work here.

    Cons

    Sal on next 15th.. most of the time incomplete salary

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  4. "Best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BPO Executive in Vadodara
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cogent E Services full-time

    Pros

    Best work place and very professional

    Cons

    No cons are available there

  5. "Excellent experience working here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Noida
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cogent E Services full-time for more than 3 years

    Pros

    Good company with great ambitions

    Cons

    Salary credited on 15th of every month

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  6. "Cogent is a Good organization gave opportunity for fresher to grow in carrier amazing exprience with exprience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cogent E Services full-time for more than 10 years

    Pros

    Organization gave opportunity as per employee skills which the best Quality of the organization

    Cons

    There is no challenge support staff was good and helpful

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  7. "Do not maintain work ethics"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Analyst in Noida
    Doesn't Recommend

    I worked at Cogent E Services full-time for more than a year

    Pros

    You can check your leaves and attendance by yourself. you don't need be dependent on your team leader.

    Cons

    There is inequality due to different coloured lanyards. They treat little well support staff, but they don't value associates. When there is high flow of calls they declares no week offs for the whole month to associates but they give week offs to support staff. Higher management don't know what's going on in processes.

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  8. Helpful (1)

    "Worst"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Bangalore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cogent E Services full-time for less than a year

    Pros

    Best at politics and playing with girls

    Cons

    Best at politics and playing with girls by the hierarchy .. Good management

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  9. "Nice environment to work if you seeking for job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Noida
    Recommends
    Positive Outlook

    I worked at Cogent E Services full-time for less than a year

    Pros

    Nice company, Provides good salary and platform for seekers and interview process also is not so lengthy.

    Cons

    Salary credit on 15th every month is negative point and leave policy is not good.

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  10. "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Manager in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cogent E Services full-time

    Pros

    Cogent E Services is a renowned BPO that pays attention to the overall development of the client business. Organization believes in delivering service beyond client expectation. Good opportunity to work with multiple brands.

    Cons

    Structural approach missing. Lack of communication between ground people with management team. Ground people may not got the opportunity to share their views with management team.

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Found 85 reviews