Cognizant Technology Solutions Reviews in Phoenix, AZ | Glassdoor

Cognizant Technology Solutions Phoenix Reviews

Updated March 8, 2017
89 reviews

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Phoenix, AZ Area

3.5
Star Star Star Star Star
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Cognizant Technology Solutions President & CEO Frank D'Souza
Frank D'Souza
51 Ratings

89 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Glendale, AZ
    Current Employee - Manager in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cognizant Technology Solutions full-time (More than 10 years)

    Pros

    Good benefits, good opportunities and options to switch different tracks

    Cons

    Appraisal process and Salary increment is not good

    Advice to Management

    Salary revision should be happening frequently!


  2. "Service Delivery Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Delivery Manager in Phoenix, AZ
    Current Employee - Senior Service Delivery Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cognizant Technology Solutions full-time (More than 3 years)

    Pros

    Lots of opportunity if your willing to be mobile and move alot

    Cons

    Difficult to stay in one place for a long time, or not have to travel lots.

    Advice to Management

    Offer more competitive pay


  3. "enrollment analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Phoenix, AZ
    Current Contractor - Contractor in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cognizant Technology Solutions as a contractor (Less than a year)

    Pros

    nice atmosphere. challenging but not too challenging work. nice people. good coffee/tea. office furniture is fine and air/temperature quality (hot/cold)

    Cons

    office equipment is old and slow.

    Advice to Management

    training should be more organized/structured. improve on the computer hardware and software , especially as you are a technology solutions company.


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  5. Helpful (3)

    "Don't stay too long"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Phoenix, AZ
    Former Employee - IT Project Manager in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cognizant Technology Solutions full-time (More than 3 years)

    Pros

    Cognizant has many clients and is a good company to start with to gain experience, but definitely not a company to grow in. Salary can be ok but MUST be negotiated (which takes time and effort), otherwise offered salary is neither competitive nor attractive.

    Cons

    1. Always obtain promises in black and white. My experience has been tremendously negative due to many promises made by management only to have them backtrack on what was agreed upon.
    2. Management is all about sales and will try to rope in everyone else to help with sales even if that is NOT your job scope.
    3. Micro-managers everywhere! Even when you are placed at client's and have a proven track record with clients complimenting your work, you will still have folks telling you how to do your work and often it is unnecessary and just consists of more busy work than productive work.
    4. The way promotions and performance bonus is evaluated is a joke. Managers are randomly assigned to oversee your performance and coach you, but the quality of the manager varies and oftentimes if your manager is not onsite or within the same department / client, he/she will have no idea what you do and they will have no way to properly evaluate your performance.
    5. Extremely high turnover, especially with the team I was working with.

    Advice to Management

    Value your employees! Even if you are bidding based on lower costs to get projects, your employees are the backbone of the workforce and your brand ambassadors. Makes sense to treat them well, respect them and to properly development them.


  6. Helpful (1)

    "Good for medium talents"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Phoenix, AZ
    Former Employee - Senior Associate in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cognizant Technology Solutions full-time (More than a year)

    Pros

    If you are low to mid talent person, this is a good company to survive.

    Cons

    The rat race to move up is ugly. Work is not valued as much as the connection within the company is.

    Advice to Management

    Hire smart people.


  7. "QA ADVISOR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Manager in Phoenix, AZ
    Former Employee - Test Manager in Phoenix, AZ

    I worked at Cognizant Technology Solutions full-time (More than 5 years)

    Pros

    Very Good Company Lots of oppurtunities

    Cons

    Working Hrs are long
    Working Hrs are long


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cognizant Technology Solutions (More than 3 years)

    Pros

    no need to worry about Job Security

    Cons

    benefits are not that great


  9. "Okay place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager - Projects in Phoenix, AZ
    Current Employee - Manager - Projects in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I have been working at Cognizant Technology Solutions full-time (More than 5 years)

    Pros

    PTO and paid holidays are good.
    If you are at the right place and have right people over you you can grow

    Cons

    Discriminatory pay for people who are on visas from offshore
    Lot of lobbyism

    Advice to Management

    Please provide valid recognition for performing employees. Please better your benefits for employees who travel for work


  10. Helpful (1)

    "Boring, Terrible Communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    Pros

    Agreed to desired salary, the contracted company was flexible and let me work remotely on occasion

    Cons

    Incredibly difficult to get in contact with anyone at Cognizant, Huge company but lacks organization, You don't feel like you're apart of a company and it gets lonely, They don't feel like they really have knowledge in their products, They are continually bringing more Indians into the US when there are a lot of US citizens that are in need of jobs, Don't feel like there's room to grow. Did not have a lot of work so I was bored.

    Advice to Management

    Get organized and pay more attention to your employees. Stop bringing people from India to the US when there are a lot of US citizens that need jobs as well.


  11. "Great Company who will Treat You Well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credentialist in Phoenix, AZ
    Former Employee - Credentialist in Phoenix, AZ
    Recommends
    Approves of CEO

    I worked at Cognizant Technology Solutions full-time (More than 5 years)

    Pros

    This is a very large company that continues to grow globally. I worked for Cognizant for 5 years and only left as our BPO contract ended, The company is from India and they expect you to work hard but are very courteous and fair. Since the company is large internationally, the benefits are awesome and very affordable.

    Cons

    The pay scale is not great. They follow the grade as far as how much employees are paid for the position within the regional area. The parking garage is full of BMWs, Audis, Lexus, Porche, owned by the India IT employees, and then "beaters", owned by non-IT people.

    Advice to Management

    If you want GOOD people, pay BETTER than average. You can afford it.



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