Cold Stone Creamery Reviews | Glassdoor

Cold Stone Creamery Reviews

Updated February 20, 2019
916 reviews

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3.5
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Recommend to a friend
Approve of CEO
Cold Stone Creamery President Dan Beem
Dan Beem
185 Ratings

Employee Reviews

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Pros
Cons
  • "Ice cream place in New England means less hours for fall/winter" (in 111 reviews)

  • "Minimum wage low, midnight closing hours" (in 51 reviews)

More Pros and Cons

  1. "Great Company for first jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at Cold Stone Creamery part-time (More than a year)

    Pros

    Adjustable hours, friendly staff, and great work experience for first jobs.

    Cons

    Sometimes the stores can get hectic when its busy.


  2. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cold Stone Creamery full-time (Less than a year)

    Pros

    Nice staff
    Flex Schedules
    great people

    Cons

    rude customers, Sometimes understaffed overall I just quit

  3. "not bad"

    StarStarStarStarStar
    Former Employee - Cashier in Modesto, CA
    Former Employee - Cashier in Modesto, CA

    I worked at Cold Stone Creamery part-time (More than a year)

    Pros

    good for a first job, always the first to taste new ice cream flavors, work goes by fast, discounts on all menu items, easy shifts

    Cons

    scheduling can be unreliable, they'll cut your shifts before you even start and during if needed, hours are super slow during winter, management picks favorites, really no room for growth


  4. "Good college job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cold Stone Creamery part-time

    Pros

    Good money and fun environment

    Cons

    No upward potential, high turnover


  5. "Just fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Detroit, MI
    Former Employee - Crew Member in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cold Stone Creamery part-time (Less than a year)

    Pros

    This was a fine place to work. The managers were nice enough and the customers were entertaining.

    Cons

    The owner was quite rude.

    Advice to Management

    Make them sing the cold stone songs. They will get better tips and allure randoms to come and get ice cream


  6. "Good job for high school part time"

    StarStarStarStarStar
    Former Employee - Associate
    Former Employee - Associate

    I worked at Cold Stone Creamery part-time

    Pros

    Flexible hours
    Fun environment
    Free Ice Cream

    Cons

    Low pay
    Inexperienced Management
    Have to stay very late for closing shifts


  7. "Easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cold Stone Creamery part-time

    Pros

    Easy job get and good tips on busy days

    Cons

    A lot of dishes

  8. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Cold Stone Creamery part-time

    Pros

    Easy work, the people are nice, training was quick

    Cons

    Hours and pay if your a minor


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Thousand Oaks, CA
    Former Employee - Team Member in Thousand Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cold Stone Creamery part-time

    Pros

    Super layed back and friendly! Loved working there

    Cons

    It got a little cold but thats a given

    Advice to Management

    They were great, always very caring


  10. "Its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ice Cream Scooper in Fort Lauderdale, FL
    Current Employee - Ice Cream Scooper in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cold Stone Creamery (More than a year)

    Pros

    Nice co workers, good tips sometimes

    Cons

    Problem finding a replacement, Hourly pay needs to be raised