Cold Stone Creamery Reviews

Updated May 20, 2020

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3.3
54%
Recommend to a Friend
73%
Approve of CEO
Cold Stone Creamery President Dan Beem
Dan Beem
208 Ratings
Pros
  • "Free Ice Cream at the end of the shift(in 184 reviews)

  • "The staff was very kind and it was a fun environment(in 56 reviews)

Cons
  • "Ice cream places are fun environments and we are the only(in 121 reviews)

  • "minimum wage pay and repetitive work(in 55 reviews)

More Pros and Cons
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Worker in Jensen Beach, FL

    I worked at Cold Stone Creamery part-time for more than a year

    Pros

    Awesome supervisor, great climate, fun to be for a teenager

    Cons

    none really, it was a cool calm place

    Cold Stone Creamery2020-02-05
  2. "coldstone"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Chesapeake, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cold Stone Creamery part-time

    Pros

    free ice cream, easy, and fun

    Cons

    can get hectic at times

    Continue reading
    Cold Stone Creamery2020-05-16
  3. "Cold Stone Creamery"

    5.0
    Current Employee - Assistant Manager 

    I have been working at Cold Stone Creamery part-time

    Pros

    Great staff, and awesome bosses!

    Cons

    Customers aren't always nice or polite.

    Cold Stone Creamery2020-05-10
  4. "Overall fun environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Petaluma, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cold Stone Creamery full-time for more than a year

    Pros

    Nice people Good management Customer service opportunites

    Cons

    Not much ability to advance in company Minimum to $1 over minimum

    Cold Stone Creamery2020-05-09
  5. "A lot fun, but overworked like most food service jobs"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Leader 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cold Stone Creamery part-time for more than 3 years

    Pros

    The job itself is fun. Everything about the job is honestly just really unique and fun. It was also kind of laid back, strict about sanitary, uniforms, etc. but it was more of all hands on deck atmosphere and everyone helped out. It wasnt like boring shifts where you clock in and hit the same button the whole time.

    Cons

    I personally felt overworked, under appreciated, and underpaid a lot of the time.

    Continue reading
    Cold Stone Creamery2020-05-08
  6. "Nice summer job"

    4.0
    Former Employee - Food Server in Burke, VA

    I worked at Cold Stone Creamery part-time for less than a year

    Pros

    I got free ice cream and the work isn't bad

    Cons

    Singing after getting tips was a bit embarrassing

    Cold Stone Creamery2020-05-03
  7. "hard work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Crew in Ashburn, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cold Stone Creamery part-time for more than a year

    Pros

    you gain experience and know how to deal w customers

    Cons

    hard work, no benefits at all

    Cold Stone Creamery2020-05-13
  8. "Pay"

    3.0
    Former Employee - Sales Associate 

    I worked at Cold Stone Creamery full-time

    Pros

    Great people to work with and an opportunity to meet new people.

    Cons

    Pay is very low and you work very long hard hours with no breaks.

    Cold Stone Creamery2020-05-11
  9. "Coworks were nice, people were not"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Crew Member 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cold Stone Creamery part-time for less than a year

    Pros

    All the coworkers were cool and it was fun to try the ice cream flavors

    Cons

    Salary was tip based and no one ever tipped because who tips for a $6 dollar ice cream. The costumers were rude and didn't understand why they had to wait so long if there was a long line

    Continue reading
    Cold Stone Creamery2020-05-05
  10. "Fun Work Enviroment"

    4.0
    • Culture & Values
    Former Employee - Crew Member 

    I worked at Cold Stone Creamery part-time

    Pros

    Cold Stone offers an ice cream experience that you can't get anywhere else, it's unique and it's enjoyable. Plus there's no better feeling than giving ice cream to an excited kid who just got an A on a test, things like that make the job worth it.

    Cons

    You have to sing whenever someone tips, it's kind of degrading sometimes.

    Cold Stone Creamery2020-04-20
Found 1035 reviews