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Cold Stone Creamery

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Cold Stone Creamery

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Cold Stone Creamery Reviews

Updated Sep 27, 2022

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Found 1,857 of over 1,894 reviews

3.5
61%
Recommend to a Friend
71%
Approve of CEO
Cold Stone Creamery President Dan Beem
Dan Beem
371 Ratings

Top Review Highlights by Sentiment

Pros
  • "The job is pretty simple and you get a free ice cream after every shift.(in 185 reviews)
  • "Met alot of people and great friends along the way.(in 86 reviews)
  • "Flexible hours and TIPS!(in 85 reviews)
  • "Very Positive Atmosphere with great coworkers(in 69 reviews)
  • "Great for HS students flexible schedule(in 45 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Cold Stone Creamery and is not affected by filters.

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  1. 5.0
    Former Employee

    Good first job

    Sep 25, 2022 - Ice Cream Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun atmosphere, easygoing, knew what was expected of me

    Cons

    Long hours, tiring to scoop ice cream for extended periods of time

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  2. 4.0
    Current Employee, less than 1 year

    it was okay

    Sep 26, 2022 - Crew Member in Anaheim, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    working with ice cream is fun, can eat ice cream for free

    Cons

    pay, busy, management was not the best

    Continue reading
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  3. 4.0
    Former Employee

    Good work, bad pay

    Sep 26, 2022 - Crew Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed the work, it was easy, straight forward, an awesome first job.

    Cons

    In North Carolina, they only pay $7.25 starting. Sure, it’s easy work but no one should barely be paid.

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  4. 4.0
    Current Employee, more than 5 years

    Good

    Sep 26, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Provide good high school work

    Cons

    There can be rude customers

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  5. 5.0
    Former Employee, more than 3 years

    Amazing high school job

    Sep 23, 2022 - Server in Highlands Ranch, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -great crew -fun environment -tasty ice cream

    Cons

    -new management now (I haven't worked with them, so idk)

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  6. 3.0
    Former Employee, less than 1 year

    It’s Okay but

    Sep 12, 2022 - Crew Member in Midlothian, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ice cream at the Rittenhouse location is 50% off i wish it was free but sometimes it was really chill and we all were just in the back watching tiktoks especially when the manager wasn’t there and there wasn’t anything to do

    Cons

    super fast paced when it did get busy and the line was all the way until the door and we only had like two working blenders and it was very stressful so if you do not like stressful fast paced work then i wouldn’t recommend. the job highly stressed me out which is why i quit actually like i hated going LOL and we didn’t even get free ice cream but we would all just take it when the manager left lmao

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  7. 4.0
    Former Employee, more than 1 year

    Good starting job

    Sep 21, 2022 - Shift Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment and can be a good place to learn customer service skills

    Cons

    Pretty low pay and may not be treated well by all managers equally

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  8. 3.0
    Former Employee

    Decent summer job

    Sep 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Was able to make tips, have a nice work life balance and enjoy ice cream

    Cons

    Management sometimes was too micromanage-y

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  9. 5.0