Cold Stone Creamery Reviews | Glassdoor

Cold Stone Creamery Reviews

Updated July 25, 2017
714 reviews

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714 Employee Reviews

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Pros
  • who can say no to free ice cream (in 298 reviews)

  • 1 free ice cream every day you work (in 141 reviews)

Cons
  • Have you ever cleaned melted ice cream off the floor (in 94 reviews)

  • Often times minimum wage, owner sets regulations (in 44 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cold Stone Creamery part-time

    Pros

    Part of your earnings came in tip and sometimes you could make a lot

    Cons

    You were overworked, not enough employees, there was bad pay


  2. "Pretty easy, nice tips, hours are a bit rough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead in Tigard, OR
    Former Employee - Shift Lead in Tigard, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cold Stone Creamery part-time (More than 3 years)

    Pros

    Tips, relatively easy, cool coworkers.

    Cons

    Long hours, sometimes there until after midnight on fri/sat.

    Advice to Management

    close earlier.

  3. "It was good if youre young"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cold Stone Creamery full-time

    Pros

    tips, flexibility, opportunities, tips, flexibility

    Cons

    management, pay, singing, dancing, management


  4. "Don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ice Cream Scooper
    Current Employee - Ice Cream Scooper
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cold Stone Creamery part-time (More than a year)

    Pros

    Only the free ice cream

    Cons

    Poor management
    Short notice on schedules
    Rude customers
    Gross ice cream
    Low health rating

    Advice to Management

    The shifts suck in the way if you work 6-close (10 PM) you could get out as early as 10:15 or as late as 11:15 depending on the crowd of the day. The management at my location is inconsiderate of the workers lives, often underpays hoping the employees won't notice, and leaves 17 year olds alone to run the store. It's decent for a 1st job, but it's not at all desirable. Will not be returning here to work after this summer.


  5. "Easiest job I ever applied for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Anaheim, CA
    Current Employee - Crew Member in Anaheim, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free ice cream, air conditioning, tips, and the atmosphere is very laid back, some employees dont even wear their full uniform. Good for high school students or first time job seekers.

    Cons

    the cleaning, the customers and some of the employees are incompetent at times. not usually busy so it can be boring

    Advice to Management

    Promote from within


  6. "Ice cream servet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cold Stone Creamery part-time

    Pros

    Free ice cream, flexible hours

    Cons

    Bad pay, no tips and understaffing is usual

    Advice to Management

    Pay more than minimum


  7. "Fun Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Shift Leader
    Former Employee - Shift Leader

    I worked at Cold Stone Creamery full-time (More than 5 years)

    Pros

    Free/discounted ice cream/ice cream cakes. Expressive atmosphere. Good first job experience.

    Cons

    Guarding cake display was stressful.

    Advice to Management

    Appreciate and encourage all employees.

  8. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Roseville, CA
    Former Employee - Shift Leader in Roseville, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cold Stone Creamery part-time (More than a year)

    Pros

    Intended to be a friendly atmosphere, good coworkers, and of course free ice-cream! Tips are always a plus too.

    Cons

    Terrible Owners..literally cut me and other employees pay without telling us. They were very cheap and not involved. Scheduling was rather difficult when I had other commitments going on.

    Advice to Management

    I would suggest being more involved with your employees, building a better relationship and providing a more healthy and sanitary work place.


  9. "Crew member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cold Stone Creamery part-time

    Pros

    Fun and upbeat environment!
    Great first job for a high schooler. Customers are friendly. Free ice cream all the time and hours are reasonable .

    Cons

    Minimum wage is not the best pay.

    Advice to Management

    Allow opportunities for growth


  10. "crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cold Stone Creamery part-time

    Pros

    dont work there, its awful

    Cons

    if you want to do others job, get underpaid, and have awful customers work here


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