Coldwater Creek Assistant Manager Reviews | Glassdoor

Coldwater Creek Assistant Manager Reviews

59 reviews

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Assistant Manager

3.3
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Coldwater Creek President & CEO Jill Dean
Jill Dean
26 Ratings

Employee Reviews

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Pros
  • Great upper management, great customers (in 17 reviews)

  • Great company and great people until liquidators took over (in 14 reviews)

Cons
  • Work Life Balance is an issue, fast paced (in 7 reviews)

  • Financial issues meant no raises, no opportunity to advance (in 11 reviews)

More Pros and Cons

  1. "FT Asst Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in Morrisville, NC
    Former Employee - Assistant Sales Manager in Morrisville, NC
    Recommends
    Approves of CEO

    I worked at Coldwater Creek (More than 3 years)

    Pros

    Worked with a great team.Great management.Worked as a team and accomplished much.

    Cons

    Company went bankrupt/closed down. Watch budget and take suggestions.

    Advice to Management

    Communication


  2. Helpful (1)

    "Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Osseo, MN
    Former Employee - Assistant Manager in Osseo, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Good product and good quality

    Cons

    No raises. Always hired from outside

    Advice to Management

    Quit bringing in outside help.

  3. Helpful (1)

    "Nice environment, enjoyed the clientele, discount on clothing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Arlington, TX
    Former Employee - Assistant Store Manager in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    The employee discounts on clothing were nice to have. Enjoyed the environment and clientele. Enjoyed working on floor sets and teamwork.

    Cons

    The company requires you to purchase the new clothing lines each season, which was still extremely costly even with a discount.

    Advice to Management

    The upper management needed to stop the ridiculous surprise visits and be there to support the staff instead of nitpick every detail. As a company, they grossly overspent on new props for floor sets. It would have been nice to see that $$ go towards the employees for their hard work.


  4. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Monterey, CA
    Former Employee - Assistant Store Manager in Monterey, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The Regional and District Manager made our jobs so much easier. One of the happiest places I have ever worked. The Upper management trusted us to run our business and empowered us to do right by the customers.

    Cons

    Upper management lost touch with who our customer is.

    Advice to Management

    Be unique.


  5. "Coldwater Creek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    It was easy. No big expectations. The company focused on nature.

    Cons

    No development. Everything was very surfecy and not true development.

    Advice to Management

    Invest in your people. That is the only way to drive business


  6. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Nashville, TN
    Current Employee - Assistant Store Manager in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Loved working for company I hate it closed

    Cons

    Night shifts, it closed and too high end clothing

    Advice to Management

    Keep it real with pricing


  7. "Asst. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Friendswood, TX
    Current Employee - Assistant Manager in Friendswood, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the job loved being there

    Cons

    Could work on better hours,schedules.

    Advice to Management

    Work on scheduling.

  8. "Terrific nine years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Thousand Oaks, CA
    Former Employee - Assistant Store Manager in Thousand Oaks, CA
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 8 years)

    Pros

    We were empowered to delight the customer at all times and able to deliver fantastic customer service. I made so many connections with our clientele that many of them gave me their contact numbers to reach out to them when I relocate to another company.
    Great salaries, benefits and bonuses.

    Cons

    The last couple of years were difficult due to lots of changes at corporate. Company kept trying to go in different directions but at least the customers did not suffer due to the internal changes.


  9. "They cared about their employees and customers. They were TRUE great Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Second Assist Manager in Cary, NC
    Former Employee - Second Assist Manager in Cary, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    They care a lot about every customer as if they were family.
    They treat us as family too.

    Cons

    One boss I had was insecure about herself - so she didn't train anyone or give out any information to help us. We had to figure things out on our own.

    Advice to Management

    ALL companies should just show up to see what is really happening in its places without notice. Too many people in Management cover up -- and when notified -- go to extreme to get ready for upper management to go there. Then as soon as they leave - it all goes back to their way and not the Company way.


  10. "What a shame"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Mansfield, MA
    Former Employee - Assistant Store Manager in Mansfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    was a good company with good product

    Cons

    company went bankrupt and liquidated