Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated April 1, 2017
378 reviews

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Full-time Part-time

3.0
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Coldwater Creek President & CEO Jill Dean
Jill Dean
115 Ratings

378 Employee Reviews

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Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
More Pros and Cons

  1. "flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Coldwater Creek part-time (Less than a year)

    Pros

    good pay and discount on clothes, employees seemed to genuinely enjoy working for the store, the customers were nice

    Cons

    there were not enough customers

    Advice to Management

    lower the cost of the clothes a little


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Gilbert, AZ
    Former Employee - Manager in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    When this company was open it was great to work for. Great salary/benefits, plenty of store/corporate support.

    Cons

    Coldwater Creek filed for bankruptcy and closed, but when it was open it was great to work for.


  3. "Retail Perspective"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Sandpoint, ID
    Former Employee - Anonymous Employee in Sandpoint, ID

    I worked at Coldwater Creek (More than a year)

    Pros

    Flexible scheduling for work hours

    Cons

    Middle and higher management would feign interest in the ideas and concerns of employees.

    Advice to Management

    Listen to your employees!


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  5. "Pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Osseo, MN
    Former Employee - Assistant Manager in Osseo, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Good product and good quality

    Cons

    No raises. Always hired from outside

    Advice to Management

    Quit bringing in outside help.


  6. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Scottsdale, AZ
    Former Employee - Sales Associate in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coldwater Creek (More than 3 years)

    Pros

    Great Company and family atmosphere

    Cons

    Need to wrok Weekends and Nights


  7. Helpful (1)

    "Fine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hingham, MA
    Current Employee - Anonymous Employee in Hingham, MA
    Recommends
    Positive Outlook

    I have been working at Coldwater Creek full-time (More than a year)

    Pros

    Good Salary
    CEO is passionate about the company

    Cons

    Not much room for growth
    Little culture
    Long hours
    High turnover


  8. Helpful (1)

    "Culture was Lost"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Memphis, TN
    Former Employee - Store Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    Great team, Manager meetings were very energetic and useful. Pay and bonus's were good.

    Cons

    After the first few years when Dennis left the company the culture went out the door and everything was about money. The focus on customer service was lost.

    Advice to Management

    Go back to your roots.


  9. Helpful (1)

    "Nice environment, enjoyed the clientele, discount on clothing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Arlington, TX
    Former Employee - Assistant Store Manager in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    The employee discounts on clothing were nice to have. Enjoyed the environment and clientele. Enjoyed working on floor sets and teamwork.

    Cons

    The company requires you to purchase the new clothing lines each season, which was still extremely costly even with a discount.

    Advice to Management

    The upper management needed to stop the ridiculous surprise visits and be there to support the staff instead of nitpick every detail. As a company, they grossly overspent on new props for floor sets. It would have been nice to see that $$ go towards the employees for their hard work.


  10. "customer associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmington, NY
    Former Employee - Customer Service Representative in Farmington, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coldwater Creek (Less than a year)

    Pros

    loved working with the people

    Cons

    that it went out of business


  11. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Designer in Sandpoint, ID
    Former Employee - Assistant Designer in Sandpoint, ID
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail.

    Cons

    Located in Sandpoint Idaho is a a beautiful place to live but it is remote and might be less than ideal if you are used to a big city.


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