Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated February 16, 2017
86 reviews

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2.0
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Coldwater Creek President & CEO Jill Dean
Jill Dean
19 Ratings

86 Employee Reviews

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Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
  • Upper management lost touch with who our customer is (in 34 reviews)

  • company went bankrupt and liquidated (in 7 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    great location, great staff, great customers

    Cons

    lack of support, 2 of the 3 District Managers I had worked with were not very diplomatic. setups were crammed into one week and then a week of quiet then a week of chaos...tried to take vacation twice and was asked to work instead. had a total of one week vacation in 3 years.

    Advice to Management

    understand that not all stores are alike. Allow managers to manage their store by their demographics and traffic patterns


  2. "Mismanaged"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Met great people, learned a lot

    Cons

    Corporate drove the company into the ground.

    Advice to Management

    Enjoy your retirement funds


  3. Helpful (2)

    "Sr. Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to work. Would have recommended.

    Cons

    Mis-managed. To slow to make decisions.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "And down they went... perhaps to rise again?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Sandpoint, ID
    Former Employee - Senior Business Analyst in Sandpoint, ID
    Doesn't Recommend
    Positive Outlook

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    They used to have company picnics, wine at late afternoon meetings, and a fair bit of random fun like late afternoon mixers - all of that helped offset the demanding work schedule expected of nearly everyone.

    Cons

    The company as I knew it has dissolved, though I expect it will be resurrected from the ashes. It was the best horse to ride in that tiny, beautiful, one-horse town, at least while it lasted.

    Advice to Management

    Avoid Founder's Syndrome (which should be easier now that he's finally out of the picture, from what I've read).


  6. Helpful (1)

    "Coldwater Creek is no more"

    Star Star Star Star Star
    Former Employee - Part Time Sales Associate in Lake Grove, NY
    Former Employee - Part Time Sales Associate in Lake Grove, NY

    Pros

    You could get a discount on some of the best and most useful items, including some really nice current costume jewelry.

    Cons

    The hours were crazy. I wish they would keep the employees to even a semi-regular schedule, because every week was different.

    Advice to Management

    Please work on making manageable schedules so that we could get to know some of the regular customers and develop a relationship with them.


  7. Helpful (1)

    "Good product style. Emphasis was on pleasing the customer at all times."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Grosse Pointe, MI
    Current Employee - Sales Associate in Grosse Pointe, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The management in the Grosse Pointe store was very good. There was a real team atmosphere.

    Cons

    Very little pay for the amount of work. Especially for the people working on shipment or doing display changes at
    night or in the very early morning.


  8. "Too much favoritism and polics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Broomfield, CO
    Former Employee - Part Time Sales Associate in Broomfield, CO
    Doesn't Recommend
    No opinion of CEO

    I worked at Coldwater Creek part-time (Less than a year)

    Pros

    Though the company has closed, the best reason to work there is the discounts.

    Cons

    Dealing with back-stabbing co-worker and lax management..

    Advice to Management

    Make sure to treat everyone fairly - stop playing favorites.


  9. "Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Sandpoint, ID
    Former Employee - Assistant in Sandpoint, ID
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    Friendly people and located in unique location.

    Cons

    Politics are the driving force behind everything.


  10. "Sales Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Sales Associate in Augusta, GA
    Current Employee - Lead Sales Associate in Augusta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Coldwater Creek full-time (More than a year)

    Pros

    Had a great store manager and assistant store manager. Enjoyed working with the associates.

    Cons

    Dis.trict Manager was terrible. Executive Team was floundering.


  11. "Great clothing but..."

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek part-time

    Pros

    The clothing has beautiful colors and fabrics -- the sizes are great too.

    Cons

    The management did not listen to employees.

    Advice to Management

    Too late! The store is closing and we are out of a job.



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