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Coldwater Creek Reviews

Updated August 14, 2017
98 reviews

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3.0
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David Walde
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98 Employee Reviews

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Pros
  • Coldwater Creek has a good employee discount, flexible with scheduling and opportunity to grow (in 26 reviews)

  • Great upper management, great customers (in 17 reviews)

Cons
  • Work Life Balance is an issue, fast paced (in 7 reviews)

  • Financial issues meant no raises, no opportunity to advance (in 11 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek part-time

    Pros

    Great part-time work for a student.

    Cons

    Company no longer exists as store locations, I believe they went back to online service.


  2. "Retail Perspective"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Sandpoint, ID
    Former Employee - Anonymous Employee in Sandpoint, ID

    I worked at Coldwater Creek (More than a year)

    Pros

    Flexible scheduling for work hours

    Cons

    Middle and higher management would feign interest in the ideas and concerns of employees.

    Advice to Management

    Listen to your employees!

  3. Helpful (1)

    "Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Osseo, MN
    Former Employee - Assistant Manager in Osseo, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Good product and good quality

    Cons

    No raises. Always hired from outside

    Advice to Management

    Quit bringing in outside help.


  4. Helpful (1)

    "Fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hingham, MA
    Current Employee - Anonymous Employee in Hingham, MA
    Recommends
    Positive Outlook

    I have been working at Coldwater Creek full-time (More than a year)

    Pros

    Good Salary
    CEO is passionate about the company

    Cons

    Not much room for growth
    Little culture
    Long hours
    High turnover


  5. Helpful (2)

    "Nice environment, enjoyed the clientele, discount on clothing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Arlington, TX
    Former Employee - Assistant Store Manager in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    The employee discounts on clothing were nice to have. Enjoyed the environment and clientele. Enjoyed working on floor sets and teamwork.

    Cons

    The company requires you to purchase the new clothing lines each season, which was still extremely costly even with a discount.

    Advice to Management

    The upper management needed to stop the ridiculous surprise visits and be there to support the staff instead of nitpick every detail. As a company, they grossly overspent on new props for floor sets. It would have been nice to see that $$ go towards the employees for their hard work.


  6. Helpful (1)

    "Culture was Lost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Memphis, TN
    Former Employee - Store Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    Great team, Manager meetings were very energetic and useful. Pay and bonus's were good.

    Cons

    After the first few years when Dennis left the company the culture went out the door and everything was about money. The focus on customer service was lost.

    Advice to Management

    Go back to your roots.


  7. Helpful (2)

    "SAP Basis"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flex Work Environment, excellent people,

    Cons

    Leadership, few growth opportunities, stangant growth

    Advice to Management

    make sure that people are given a chance to grow and succedd in the organization

  8. Helpful (2)

    "All good things must come to an end..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Sandpoint, ID
    Former Employee - Human Resources Manager in Sandpoint, ID
    Recommends
    Neutral Outlook

    I worked at Coldwater Creek full-time (More than 8 years)

    Pros

    Family environment. Good health benefits & vacation. Corporate headquarters located in beautiful Sandpoint, ID. Opportunity for advancement & growth.

    Cons

    Once this company went public, it was all about the almighty dollar & pleasing the shareholders.

    Advice to Management

    This company went bankrupt due to three things: ego, greed, & stupidity. Obviously a losing combination.


  9. "Catalog Design Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay, fun coworkers, challenging work.

    Cons

    Poor upper management, poor decision making.


  10. "Was once great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They had great attitude toward employees.

    Cons

    They went bankrupt, and closed all stores.


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