Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

97 reviews

Filter

Filter


3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
26 Ratings

97 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
More Pros and Cons

  1. "Retail Perspective"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Sandpoint, ID
    Former Employee - Anonymous Employee in Sandpoint, ID

    I worked at Coldwater Creek (More than a year)

    Pros

    Flexible scheduling for work hours

    Cons

    Middle and higher management would feign interest in the ideas and concerns of employees.

    Advice to Management

    Listen to your employees!


  2. Helpful (1)

    "Pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Osseo, MN
    Former Employee - Assistant Manager in Osseo, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Good product and good quality

    Cons

    No raises. Always hired from outside

    Advice to Management

    Quit bringing in outside help.


  3. Helpful (1)

    "Fine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hingham, MA
    Current Employee - Anonymous Employee in Hingham, MA
    Recommends
    Positive Outlook

    I have been working at Coldwater Creek full-time (More than a year)

    Pros

    Good Salary
    CEO is passionate about the company

    Cons

    Not much room for growth
    Little culture
    Long hours
    High turnover


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Culture was Lost"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Memphis, TN
    Former Employee - Store Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    Great team, Manager meetings were very energetic and useful. Pay and bonus's were good.

    Cons

    After the first few years when Dennis left the company the culture went out the door and everything was about money. The focus on customer service was lost.

    Advice to Management

    Go back to your roots.


  6. Helpful (1)

    "Nice environment, enjoyed the clientele, discount on clothing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Arlington, TX
    Former Employee - Assistant Store Manager in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    The employee discounts on clothing were nice to have. Enjoyed the environment and clientele. Enjoyed working on floor sets and teamwork.

    Cons

    The company requires you to purchase the new clothing lines each season, which was still extremely costly even with a discount.

    Advice to Management

    The upper management needed to stop the ridiculous surprise visits and be there to support the staff instead of nitpick every detail. As a company, they grossly overspent on new props for floor sets. It would have been nice to see that $$ go towards the employees for their hard work.


  7. Helpful (2)

    "All good things must come to an end..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Sandpoint, ID
    Former Employee - Human Resources Manager in Sandpoint, ID
    Recommends
    Neutral Outlook

    I worked at Coldwater Creek full-time (More than 8 years)

    Pros

    Family environment. Good health benefits & vacation. Corporate headquarters located in beautiful Sandpoint, ID. Opportunity for advancement & growth.

    Cons

    Once this company went public, it was all about the almighty dollar & pleasing the shareholders.

    Advice to Management

    This company went bankrupt due to three things: ego, greed, & stupidity. Obviously a losing combination.


  8. Helpful (1)

    "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buford, GA
    Former Employee - Anonymous Employee in Buford, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great product, great training, ability to be promoted from within. Great client base. Ability to continuously learn and hone your skills.

    Cons

    Company tried too hard to cater to demographics outside of it's established client base and lost customers in the process.

    Advice to Management

    Should have focused more on improving existing product line and pricing strategy instead of trying to be everything to everyone.


  9. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chatterton, GA
    Former Employee - Anonymous Employee in Chatterton, GA
    Doesn't Recommend
    Negative Outlook

    Pros

    Work with great people. Team selling and service environment.

    Cons

    The company closed. Management at corporate level too far removed from field operations. No consistent brand identity

    Advice to Management

    None, would make no difference now anyway!


  10. Helpful (1)

    "Great company, amazing to there teem members!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New Orleans, LA
    Former Employee - Store Manager in New Orleans, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, salary, people, customers, environment

    Cons

    Closed all retail locations and left a lot of people out of jobs with no severance package

    Advice to Management

    No advise


  11. Helpful (1)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Cincinnati, OH
    Former Employee - Store Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good working conditions, good communication, company values/morals are consistent.

    Cons

    Company not doing well financially

    Advice to Management

    Listen to what your customers really want and buy to the correct product.


Showing 97 of 379 reviews
Reset Filters