Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated April 1, 2017
41 reviews

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5.0
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Coldwater Creek President & CEO Jill Dean
Jill Dean
13 Ratings

41 Employee Reviews

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Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
More Pros and Cons

  1. "flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Coldwater Creek part-time (Less than a year)

    Pros

    good pay and discount on clothes, employees seemed to genuinely enjoy working for the store, the customers were nice

    Cons

    there were not enough customers

    Advice to Management

    lower the cost of the clothes a little


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Gilbert, AZ
    Former Employee - Manager in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    When this company was open it was great to work for. Great salary/benefits, plenty of store/corporate support.

    Cons

    Coldwater Creek filed for bankruptcy and closed, but when it was open it was great to work for.


  3. "customer associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmington, NY
    Former Employee - Customer Service Representative in Farmington, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coldwater Creek (Less than a year)

    Pros

    loved working with the people

    Cons

    that it went out of business


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  5. Helpful (2)

    "store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Glen Mills, PA
    Former Employee - Store Manager in Glen Mills, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    Great company environment. Family like atmosphere. in the event of the bankruptcy the senior management was helpful i helping to place their teams.

    Cons

    Bankruptcy usually puts a bad taste in associates minds. However with Coldwater Creek it was like a death in the family.

    Advice to Management

    Over use of marketing and coupons were probably down fall of the company. We took coupons upon coupons.


  6. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Monterey, CA
    Former Employee - Assistant Store Manager in Monterey, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The Regional and District Manager made our jobs so much easier. One of the happiest places I have ever worked. The Upper management trusted us to run our business and empowered us to do right by the customers.

    Cons

    Upper management lost touch with who our customer is.

    Advice to Management

    Be unique.


  7. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plainfield, IN
    Former Employee - Anonymous Employee in Plainfield, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time

    Pros

    I loved working at Coldwater Creek. The atmosphere was so upbeat and joyful. For the most part, you dealt with shoppers who wanted to really to enjoy the adventure.

    Cons

    Could get pretty crazy around the holidays, but it got you in the mood for Christmas.


  8. "great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Nashville, TN
    Current Employee - Assistant Store Manager in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Loved working for company I hate it closed

    Cons

    Night shifts, it closed and too high end clothing

    Advice to Management

    Keep it real with pricing


  9. "Asst. Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Friendswood, TX
    Current Employee - Assistant Manager in Friendswood, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the job loved being there

    Cons

    Could work on better hours,schedules.

    Advice to Management

    Work on scheduling.


  10. Helpful (1)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gig Harbor, WA
    Former Employee - Store Manager in Gig Harbor, WA
    Recommends
    Positive Outlook

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    Great company. Great integrity. Good with customers and staff members.

    Cons

    can't think of anything right now

    Advice to Management

    continue what you were doing


  11. "Terrific nine years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Thousand Oaks, CA
    Former Employee - Assistant Store Manager in Thousand Oaks, CA
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 8 years)

    Pros

    We were empowered to delight the customer at all times and able to deliver fantastic customer service. I made so many connections with our clientele that many of them gave me their contact numbers to reach out to them when I relocate to another company.
    Great salaries, benefits and bonuses.

    Cons

    The last couple of years were difficult due to lots of changes at corporate. Company kept trying to go in different directions but at least the customers did not suffer due to the internal changes.


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