Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated December 7, 2017
43 reviews

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5.0
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David Walde
1 Rating

43 Employee Reviews

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Pros
  • Coldwater Creek has a good employee discount, flexible with scheduling and opportunity to grow (in 26 reviews)

  • Great upper management, great customers (in 17 reviews)

Cons
  • Work Life Balance is an issue, fast paced (in 7 reviews)

  • Financial issues meant no raises, no opportunity to advance (in 11 reviews)

More Pros and Cons

  1. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Team Leader in Norcross, GA
    Former Employee - Sales Floor Team Leader in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Pay, flexible scheduling, great employee discount, fun environment, no sales quotas.

    Cons

    There were really no cons other than unreasonable customers but that is to be expected in retail.


  2. Helpful (1)

    "Coldwater Creek WAS a great place to work"

    StarStarStarStarStar
    Former Employee - Sales Associate in Lyndhurst, OH
    Former Employee - Sales Associate in Lyndhurst, OH

    I worked at Coldwater Creek part-time (More than a year)

    Pros

    The customers were really wonderful and friendly. They always appreciated your assistance.

    Cons

    The store went bankrupt and closed.

    Advice to Management

    Don't always take back everything.

  3. "flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Coldwater Creek part-time (Less than a year)

    Pros

    good pay and discount on clothes, employees seemed to genuinely enjoy working for the store, the customers were nice

    Cons

    there were not enough customers

    Advice to Management

    lower the cost of the clothes a little


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Gilbert, AZ
    Former Employee - Manager in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    When this company was open it was great to work for. Great salary/benefits, plenty of store/corporate support.

    Cons

    Coldwater Creek filed for bankruptcy and closed, but when it was open it was great to work for.


  5. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Had a great district manager. The company believed in a great working relationship in the stores. Good time off- life balance.

    Cons

    The only con was that they filed for bankruptcy, closed their doors.


  6. "customer associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmington, NY
    Former Employee - Customer Service Representative in Farmington, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coldwater Creek (Less than a year)

    Pros

    loved working with the people

    Cons

    that it went out of business


  7. Helpful (2)

    "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Glen Mills, PA
    Former Employee - Store Manager in Glen Mills, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    Great company environment. Family like atmosphere. in the event of the bankruptcy the senior management was helpful i helping to place their teams.

    Cons

    Bankruptcy usually puts a bad taste in associates minds. However with Coldwater Creek it was like a death in the family.

    Advice to Management

    Over use of marketing and coupons were probably down fall of the company. We took coupons upon coupons.

  8. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Monterey, CA
    Former Employee - Assistant Store Manager in Monterey, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The Regional and District Manager made our jobs so much easier. One of the happiest places I have ever worked. The Upper management trusted us to run our business and empowered us to do right by the customers.

    Cons

    Upper management lost touch with who our customer is.

    Advice to Management

    Be unique.


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plainfield, IN
    Former Employee - Anonymous Employee in Plainfield, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time

    Pros

    I loved working at Coldwater Creek. The atmosphere was so upbeat and joyful. For the most part, you dealt with shoppers who wanted to really to enjoy the adventure.

    Cons

    Could get pretty crazy around the holidays, but it got you in the mood for Christmas.


  10. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Nashville, TN
    Current Employee - Assistant Store Manager in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Loved working for company I hate it closed

    Cons

    Night shifts, it closed and too high end clothing

    Advice to Management

    Keep it real with pricing


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