Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated May 24, 2017
379 reviews

Filter

Filter

Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
115 Ratings

379 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
  • company went bankrupt and liquidated (in 7 reviews)

  • Financial issues meant no raises, no opportunity to advance (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Coldwater Creek a great place to live but not to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Analyst in Sandpoint, ID
    Current Employee - Infrastructure Analyst in Sandpoint, ID
    Doesn't Recommend
    No opinion of CEO

    Pros

    Well it location in North Idaho is the only thing I can think of and there are some really nice people working there. Its the upper management team that is a total joke.

    Cons

    Everything the place was a mess and you had to know people in management to get anything done. People are always scared there going to get fired because someone else isn't doing there job. It only takes you a week or two before you know you've made a mistake.

    Advice to Management

    Save you cash your about to get canned


  2. Helpful (2)

    "Run away"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Sales Associates are great, no jealousy, very compatible.

    Cons

    Management turns a deaf ear, if there are two sides of a story, there really is only one, and it is NOT the one you offered. Hostile environment, lots of bullying, insenstivity, if you are not a "favorite" then you are nothing. Used and abused verbally and emotionally. iF THERE ARE NO JOBS ANYWHERE, DO NOT APPL HERE.

    Advice to Management

    Quit claiming you care, sweeping problems under the rug only contribute to a stinky rug. Listen to ALL of your employee and not just Management.

  3. Helpful (2)

    "Company headed downhill....."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Sandpoint, ID
    Former Employee - Coordinator in Sandpoint, ID
    Doesn't Recommend
    Disapproves of CEO

    Pros

    This company use to be a leader in the retail industry and is good place to work when you are in with senior management.

    Cons

    Coldwater is in a downhill slide. Stock is dropping dramatically and moral is horrible. Training is not a focus and most people are unhappy with the work conditions.

    Advice to Management

    Focus on your employees and reward those who are trying to do a good job with the limited resources that you provide.


  4. Helpful (5)

    "A bad situation."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sandpoint, ID
    Current Employee - Anonymous Employee in Sandpoint, ID
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I think the pros have run out.

    Cons

    The company is in desperate need for leadership and could use a lesson on basic steps in creating an environment where employees feel inspired and empowered or just safe. The swiftness in which a friend, colleague or peer can be let go is staggering.

    Advice to Management

    Wouldn't know where to start. Maybe that's it, just start over with true credentials.


  5. Helpful (2)

    "Coldwater NOT a place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disgruntled Employee in Mineral Wells, WV
    Current Employee - Disgruntled Employee in Mineral Wells, WV
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Cant come up with anything. Benefits are good although it can take up to 2 yrs to recieve...Lunch ladies are super nice...Always quick to make you smile.

    Cons

    management shows up to collect there check nothing less nothing more. Reg. employees meanwhile your expected to carry their slack! Its great to know your supervisors can curse another super. in front of the whole department and nothing happens.

    Advice to Management

    Keep up the good work...let your workers fight it out you just sit back and watch it all fall down!


  6. Helpful (2)

    "The last two years have been a challenge with Sr. Management scattered and political."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sandpoint, ID
    Current Employee - Anonymous Employee in Sandpoint, ID
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great location - summer/winter resort. Some great people working in the company.

    Cons

    Brutal hours, Sr. Mgrs who don't care that they are burning out the "workers". To many "the king has no clothes", no one speaks up, all afraid for their jobs. Very little if any teamworkas everyone trys to protect their turf for fear of being downsized!

    Advice to Management

    You need a united front from Sr. Mgrs - perhaps it's time for the CEO to step down and bring in a pro.


  7. "Regrettable"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Snellville, GA
    Former Employee - Anonymous Employee in Snellville, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Employee Discounts
    Nice Co-workers
    Lovely customers
    Fun Atmosphere
    Nice Fitting Rooms

    Cons

    Lack of consistency in the expectations of company. Gestapo tactics used by mid-level management in enforcing ever changing corporate dictates. Too much work for too little money. No respect for store management from higher ups.

    Advice to Management

    Court your old customers back with a return to your heyday. Allow the employees to share some of the customer service you used to be famous for. The sales driven model is not as attractive to the customers as the service driven model.

  8. Helpful (4)

    "respect in the workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The clothing is great and versitile.

    Cons

    Wage freeze for 5 years for mgt and over 3 years for associates. DMs do not encourage or back their managers. There is a lack of balance between coaching and positive feedback. Very high turnover in Store Management. Company stock has plummetted and company has lost direction and lost sight of what it was to its core customers. They've cut off their foot despite themselves and can no longer sell product at full price. Constant discounts on top of discounts will eventually make this company fail completely and posibly go the way of Borders.


  9. Helpful (4)

    "Very disappointing. I have always considered the store to be impressive and uplifting"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associatea in Boise, ID
    Former Employee - Part Time Sales Associatea in Boise, ID
    Doesn't Recommend
    No opinion of CEO

    Pros

    Nice store environment and beautiful merchandise.

    Cons

    Management style lacks the ability to build a strong unified team.

    Advice to Management

    Learn to give praise and appreciation to team and they will go millions of miles for you. If you need to do individualized coaching do it in private.


  10. Helpful (4)

    "dissatisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roseville, CA
    Current Employee - Anonymous Employee in Roseville, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I use to love their clothes, great people to work with!

    Cons

    Upper management. Im tired of being treated like Im insignificant.

    Advice to Management

    Talk to your associates on the floor. We know what our customers want and need in fashion


Showing 379 of 379 reviews
Reset Filters