Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated August 14, 2017
384 reviews

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3.1
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Coldwater Creek President & CEO Jill Dean
Jill Dean
115 Ratings

384 Employee Reviews

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Pros
  • Great upper management, great customers (in 17 reviews)

  • Great company and great people until liquidators took over (in 14 reviews)

Cons
  • Work Life Balance is an issue, fast paced (in 7 reviews)

  • Financial issues meant no raises, no opportunity to advance (in 11 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek part-time

    Pros

    Great part-time work for a student.

    Cons

    Company no longer exists as store locations, I believe they went back to online service.


  2. "Manager of Data Networks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Sandpoint, ID
    Former Employee - Network Engineer in Sandpoint, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (Less than a year)

    Pros

    Terrific corporate culture. Enjoyable work environment

    Cons

    Work Life Balance is an issue, fast paced.

  3. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time

    Pros

    Easy systems to learn for front of store.

    Cons

    Can't think of anything terribly wrong.


  4. "Great place to work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek full-time

    Pros

    I really enjoyed my time working at Coldwater creek! My manager was great and helped me to learn a lot during my time there.

    Cons

    Working in retail you sometimes have to deal with difficult customers.


  5. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time

    Pros

    Easy interview process, Nice coworkers, advanced technology

    Cons

    Management wasn't understanding of physical limitations of employees. Even when no one was in the store, we weren't allowed to sit down. Shifts would be changed with little notice.


  6. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coldwater Creek full-time

    Pros

    Some nice customers. A few good co workers

    Cons

    Age discrimination company. No loyalty from employees. Horrible HR and even worse unfit DM and RM. worst I have ever encountered. I'd rather work in a sewer than work for this company.

    Advice to Management

    They get what they deserve. Ever so thankful that the company went bankrupt. Anyone with any sense wouldn't purchase their merchandise.


  7. "Typical retail job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You get what you get with retail. My job consisted of shipment, fitting room, cashier, and sales floor. Overall was a good experience depending on the DM.

    Cons

    Management needs to be better

    Advice to Management

    Care for your employees

  8. "flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Coldwater Creek part-time (Less than a year)

    Pros

    good pay and discount on clothes, employees seemed to genuinely enjoy working for the store, the customers were nice

    Cons

    there were not enough customers

    Advice to Management

    lower the cost of the clothes a little


  9. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    great location, great staff, great customers

    Cons

    lack of support, 2 of the 3 District Managers I had worked with were not very diplomatic. setups were crammed into one week and then a week of quiet then a week of chaos...tried to take vacation twice and was asked to work instead. had a total of one week vacation in 3 years.

    Advice to Management

    understand that not all stores are alike. Allow managers to manage their store by their demographics and traffic patterns


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Gilbert, AZ
    Former Employee - Manager in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    When this company was open it was great to work for. Great salary/benefits, plenty of store/corporate support.

    Cons

    Coldwater Creek filed for bankruptcy and closed, but when it was open it was great to work for.


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