Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated February 16, 2017
377 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Coldwater Creek President & CEO Jill Dean
Jill Dean
115 Ratings

377 Employee Reviews

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Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
  • Upper management lost touch with who our customer is (in 34 reviews)

  • company went bankrupt and liquidated (in 7 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    great location, great staff, great customers

    Cons

    lack of support, 2 of the 3 District Managers I had worked with were not very diplomatic. setups were crammed into one week and then a week of quiet then a week of chaos...tried to take vacation twice and was asked to work instead. had a total of one week vacation in 3 years.

    Advice to Management

    understand that not all stores are alike. Allow managers to manage their store by their demographics and traffic patterns


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Gilbert, AZ
    Former Employee - Manager in Gilbert, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    When this company was open it was great to work for. Great salary/benefits, plenty of store/corporate support.

    Cons

    Coldwater Creek filed for bankruptcy and closed, but when it was open it was great to work for.


  3. "Retail Perspective"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Sandpoint, ID
    Former Employee - Anonymous Employee in Sandpoint, ID

    I worked at Coldwater Creek (More than a year)

    Pros

    Flexible scheduling for work hours

    Cons

    Middle and higher management would feign interest in the ideas and concerns of employees.

    Advice to Management

    Listen to your employees!


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  5. "Mismanaged"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Met great people, learned a lot

    Cons

    Corporate drove the company into the ground.

    Advice to Management

    Enjoy your retirement funds


  6. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Had a great district manager. The company believed in a great working relationship in the stores. Good time off- life balance.

    Cons

    The only con was that they filed for bankruptcy, closed their doors.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Manager. Women's clothing. Company now defunct

    Cons

    Closed all stores. CEO reopened business.


  8. "Pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Osseo, MN
    Former Employee - Assistant Manager in Osseo, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Good product and good quality

    Cons

    No raises. Always hired from outside

    Advice to Management

    Quit bringing in outside help.


  9. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Scottsdale, AZ
    Former Employee - Sales Associate in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coldwater Creek (More than 3 years)

    Pros

    Great Company and family atmosphere

    Cons

    Need to wrok Weekends and Nights


  10. Helpful (1)

    "Fine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hingham, MA
    Current Employee - Anonymous Employee in Hingham, MA
    Recommends
    Positive Outlook

    I have been working at Coldwater Creek full-time (More than a year)

    Pros

    Good Salary
    CEO is passionate about the company

    Cons

    Not much room for growth
    Little culture
    Long hours
    High turnover


  11. Helpful (1)

    "Culture was Lost"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Memphis, TN
    Former Employee - Store Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    Great team, Manager meetings were very energetic and useful. Pay and bonus's were good.

    Cons

    After the first few years when Dennis left the company the culture went out the door and everything was about money. The focus on customer service was lost.

    Advice to Management

    Go back to your roots.



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