Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated August 14, 2017
384 reviews

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384 Employee Reviews

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Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
  • Work Life Balance is an issue, fast paced (in 7 reviews)

  • Financial issues meant no raises, no opportunity to advance (in 11 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Wonderful product, great employee benefits. Amazing support from corporate.

    Cons

    Directives change to often with last minute notice.


  2. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time

    Pros

    Great company and great people until liquidators took over.

    Cons

    Poor treatment after the announcement the store was closing and no support from upper corporate management.

  3. Helpful (2)

    "SAP Basis"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flex Work Environment, excellent people,

    Cons

    Leadership, few growth opportunities, stangant growth

    Advice to Management

    make sure that people are given a chance to grow and succedd in the organization


  4. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Designer in Sandpoint, ID
    Former Employee - Assistant Designer in Sandpoint, ID
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Coldwater Creek full-time (More than 3 years)

    Pros

    Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail.

    Cons

    Located in Sandpoint Idaho is a a beautiful place to live but it is remote and might be less than ideal if you are used to a big city.


  5. "FT Asst Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in Morrisville, NC
    Former Employee - Assistant Sales Manager in Morrisville, NC
    Recommends
    Approves of CEO

    I worked at Coldwater Creek (More than 3 years)

    Pros

    Worked with a great team.Great management.Worked as a team and accomplished much.

    Cons

    Company went bankrupt/closed down. Watch budget and take suggestions.

    Advice to Management

    Communication


  6. "Coldwater Creek where it all began for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Las Vegas, NV
    Former Employee - Part Time Sales Associate in Las Vegas, NV
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time (More than 5 years)

    Pros

    Coworkers became family best thing about it was my coworkers.

    Cons

    No raises for a few years no advancement no real career


  7. Helpful (2)

    "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Glen Mills, PA
    Former Employee - Store Manager in Glen Mills, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    Great company environment. Family like atmosphere. in the event of the bankruptcy the senior management was helpful i helping to place their teams.

    Cons

    Bankruptcy usually puts a bad taste in associates minds. However with Coldwater Creek it was like a death in the family.

    Advice to Management

    Over use of marketing and coupons were probably down fall of the company. We took coupons upon coupons.

  8. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company to work for. Good team environment. Felt appreciated as an employee. Low turnover. High energy. Empowered to take care of the customer.

    Cons

    Constantly pushing credit cards on customers.


  9. Helpful (1)

    "Ok"

    StarStarStarStarStar
    Former Employee - Part Time Sales Associate in Newark, DE
    Former Employee - Part Time Sales Associate in Newark, DE

    I worked at Coldwater Creek part-time (More than a year)

    Pros

    Decent pay for a retail associate in high school

    Worked around my school schedule

    Cons

    You have to make a return for anything and everything. If the customer walked into the store with something that is clearly not from Coldwater creek, we had to refund their money.

    Not enough part time hours

    Advice to Management

    The customer is not always right- regarding returns


  10. Helpful (1)

    "2nd Assistant Store Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Management! Was a wonderful location.

    Cons

    Retail Hours, and snoody custmers.


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