Coldwater Creek Reviews | Glassdoor

Coldwater Creek Reviews

Updated May 24, 2017
379 reviews

Filter

Filter

Full-time Part-time

379 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great upper management, great customers (in 17 reviews)

  • Nice place to work with great benefits, opportunities to travel and learn all aspects of the apparel industry and retail (in 15 reviews)

Cons
  • company went bankrupt and liquidated (in 7 reviews)

  • Financial issues meant no raises, no opportunity to advance (in 11 reviews)

More Pros and Cons

  1. "Never hire Upper Management from this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Coordinator in Sandpoint, ID
    Former Employee - Production Coordinator in Sandpoint, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    PTO. Benefits until 2014. Some of the lower managers were great! Bu they soon left.

    Cons

    Upper Management ruined Sandpoint, Idaho. Stay away from any Upper Management affiliated with Coldwater Creek. Liars and thieves. Never listened to employees. But maybe that is what makes Upper Management.

    Advice to Management

    Listen. Do what you say. Do some forward thinking. Obviously you closed the doors for a reason and the minions are still feeling this pain! Very COLDwater!


  2. "What a shame"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Mansfield, MA
    Former Employee - Assistant Store Manager in Mansfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coldwater Creek full-time (More than 5 years)

    Pros

    was a good company with good product

    Cons

    company went bankrupt and liquidated

  3. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Hunt Valley, MD
    Former Employee - Part Time Sales Associate in Hunt Valley, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time (More than a year)

    Pros

    This was a fun environment to work in. Flexible work schedule and a nice discount. Others employees and management were wonderful to work with.

    Cons

    Position did not offer full time work, no medical benefits offered. Seemed like too many associates scheduled each day and someone would be sent home if enough business.

    Advice to Management

    Stop offering sales and discounts constantly every week, regular customers will stop coming if they feel they can get the product at anytime and maybe cheaper the next day. Also, the clothing in the last year seemed cheaply made. Get new buyers!


  4. "Friendly coworkers, but unreliable work schedule"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boulder, CO
    Current Employee - Sales Associate in Boulder, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Coldwater Creek part-time (More than a year)

    Pros

    Really nice coworkers, very understanding staff

    Cons

    When it came to working freight it was either feast or famine. So my paycheck wasn't that reliable.

    Advice to Management

    Try to make the work more steady


  5. "Loved my job!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in The Villages, FL
    Former Employee - Store Manager in The Villages, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    The customer service module is amazing! Clienteleing is a huge part and so much fun. Great discount. Great benefits and pay.

    Cons

    The workload is bigger than most jobs I've held. But not enough to kill you. The company allowed enough staff to spread the workload.


  6. "It proved to be a great learning opportunity to work for the retailer Coldwater Creek."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Plano, TX
    Former Employee - Sales Associate in Plano, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time (More than 5 years)

    Pros

    It was a team atmosphere where everyone was helping each other out. There was also room for advancement. Liked that we were empowered to do what it took to make each customer have a delightful experience in our store.

    Cons

    The rate of pay and raises could have been improved.

    Advice to Management

    Wish that upper management would have listened to us more at the store level regarding policies and procedures of what was and was not effective. There were also to many floor sets and changes. Promotions and offers changed so much that it got confusing for both customers and sales associates alike.


  7. "Too much favoritism and polics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Broomfield, CO
    Former Employee - Part Time Sales Associate in Broomfield, CO
    Doesn't Recommend
    No opinion of CEO

    I worked at Coldwater Creek part-time (Less than a year)

    Pros

    Though the company has closed, the best reason to work there is the discounts.

    Cons

    Dealing with back-stabbing co-worker and lax management..

    Advice to Management

    Make sure to treat everyone fairly - stop playing favorites.

  8. "Great first job"

    Star Star Star Star Star
    Former Employee - Part Time Sales Associate in Tuscola, IL
    Former Employee - Part Time Sales Associate in Tuscola, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time (More than a year)

    Pros

    Learned how to provide the BEST customer service in the business, schedule was pretty flexible, compensation was on par with other similar stores, and my coworkers were wonderful (for the most part).

    Cons

    Rules were somewhat arbitrarily enforced at the store level

    Advice to Management

    The company is bankrupt now, so apparently something went wrong.


  9. "employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Cumming, GA
    Former Employee - Key Holder in Cumming, GA

    I worked at Coldwater Creek part-time (Less than a year)

    Pros

    I enjoyed working for Coldwater Creek,but left due to a knee replacement, I really liked my manager. The clothes line was good except a lot of the customers were looking for the regular line of clothing not the outlet line and were disappointed

    Cons

    the time management was terrible. There were way too many floor moves. The customers did not like the fact that every time they came in things had changed.there were to many part time employees for the store where I worked


  10. "Pleasant work atmosphere, coworkers and clients"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Winchester, VA
    Current Employee - Assistant Store Manager in Winchester, VA
    Negative Outlook
    Approves of CEO

    I have been working at Coldwater Creek (More than a year)

    Pros

    Mature customers willing to pay without haggling, friendly and not demanding. Not on commission so none of the vicious competition.

    Cons

    Too many floor moves, more labor hours when store was closed than we spent with customers it seemed. My store was a lifestyle center with easy hours, even so the floor moves kept us there until midnight.

    Advice to Management

    Year to year customers who needed more change than the same pieces indifferent colors. The product became too predictable.


Showing 379 of 379 reviews
Reset Filters