Coldwell Banker Reviews | Glassdoor

Coldwell Banker Reviews

Updated July 3, 2017
53 reviews

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2.0
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Coldwell Banker President and Chief Executive Officer Budge Huskey
Budge Huskey
4 Ratings

53 Employee Reviews

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Pros
Cons
  • Franchise fee of 6% along with either a 80/20 or 70/30 commission split (in 31 reviews)

  • No cons just takes hard work and consistency (in 18 reviews)

More Pros and Cons

  1. "Office Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Administrator in Houston, TX
    Current Employee - Office Administrator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Coldwell Banker full-time (More than 8 years)

    Pros

    Working and learning Real Estate is good

    Cons

    No room for growth in this company

    Advice to Management

    They need to have better management and follow procedures correctly.


  2. "Front Desk Rep at a busy Coldwell Banker office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Albuquerque, NM
    Former Employee - Front Desk Agent in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook

    I worked at Coldwell Banker part-time (More than a year)

    Pros

    The tasks of a front desk representative are easy to learn and repetitive enough that you can master them quickly. Answering phones, sorting mail, adding listings to the MLS system, receiving and sending titles through the real estate title companies' courier services, etc.

    Cons

    They ask the front desk representatives to take on many of the things that real estate agents typically do, and at times you feel like a personal assistant to the agents. At the office where I worked, this meant assisting 40+ agents with all kinds of tasks that were not in my job description. Sometimes you are doing the work of a co-listing agent, without receiving any of the commission that a co-listing agent would get. They wring as much work out of you as they can, while promising you that you could "move up" one day. I did not see any evidence of front desk reps ever actually moving up in this office.

    Advice to Management

    Don't cater to individual agents and let them mistreat the front desk staff. The front desk reps are not their personal assistants. It's fine to ask for help with office related tasks, but when the phones are ringing off the hook and a "top-grossing" real estate agent is asking the front desk rep to pick up their laundry (!) this is inappropriate. If you want front desk reps to use higher level skills (graphic design, event planning), then you need to pay them accordingly.

  3. "Sales Associate - Tallahassee, FL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Coldwell Banker full-time

    Pros

    National Brand recognition. Good office location.

    Cons

    Poor leadership. Negative office environment. Too many office politics.

    Advice to Management

    Send out anonymous survey to allow associates to give feedback on office staff and systems. Many associates seem unhappy there.


  4. Helpful (1)

    "REALTOR"

    StarStarStarStarStar
    Current Employee - Realtor
    Current Employee - Realtor

    I have been working at Coldwell Banker full-time (More than 3 years)

    Pros

    Great access to training, corporate culture, and marketing assistance.

    Cons

    Low commission splits, and as expected office politics


  5. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You can create your own schedule

    Cons

    so many its incredible.


  6. "Investment Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Real Estate Agent in Atlanta, GA
    Former Employee - Commercial Real Estate Agent in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwell Banker full-time (More than a year)

    Pros

    May be a good company to start at if you are new/starting out in commercial real estate brokerage. Majority of agents end up switching to other brokerage firms within the first year.

    Base salary and Expenses paid
    Training provided

    Cons

    Horrible management in the commercial division.
    Lack of brokerage support for sales agents.
    High turnover rate with sales agents.
    Long hours and no pay for overtime.

    Advice to Management

    Get new management and sales support for the commercial division. Commercial sales agents would do much better if the company started to put more of a focus on the commercial agents and not just the residential agents.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Coldwell Banker full-time

    Pros

    Name recognition #1 company in the region. Good administrative support, training is very good as well.

    Cons

    The company charges a fee to buyers, seller on all transactions. The commission levels are very hard to reach to get a decent split. Too many fees once you sell something on top of the commission fee, processing fee, plus $100 fee for I don't even know what that is for, 6% fee, desk fee taken directly out of your commission. I have been there over 15 years, good broker is why I stay for now.

    Advice to Management

    Cut all of these fee's, it is unnecessary.

  8. "Realtor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook

    I worked at Coldwell Banker as a contractor

    Pros

    Accessible multiple office locations.Multiple system resources.

    Cons

    they take a lot of money by referral fees, commissions, transaction fees, legal fees, monthly desk fees, add on advertising fees, and website upgrade fees.

    Advice to Management

    lower your fees


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Concord, CA
    Former Employee - Anonymous Employee in Concord, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Coldwell Banker (Less than a year)

    Pros

    Interested in the local housing market and various ways to involve in community development. Enjoy visiting and exploring real estate options.

    Cons

    Stressful and competitive sales environment. You’re an independent contractor, and are on your own to learn the market and the business. You are in charge of building your lead list, maintaining your client’s needs, networking relationships, marketing your business, and managing the day-to-day office needs. It’s all in your hands. Many new agents fail to recognize how much work it takes to become a successful real estate agent.

    Advice to Management

    This isn’t really actionable advice since if you don’t already own a home there you won’t be selling one, but FYI: California markets are accelerating past the already strong national averages and showing extremely favorable conditions for sellers.


  10. Helpful (1)

    "Just another number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Gain knowledge of real estate

    Cons

    Low pay. Poor employee morale. No room for advancement.

    Advice to Management

    Groom employees for higher positions.


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