Coles Reviews | Glassdoor

Coles Reviews

Updated June 23, 2017
72 reviews

Filter

Filter


5.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
John Durkan
27 Ratings

72 Employee Reviews

Sort: Popular Rating Date

Pros
  • good friends, good pay and good hours (in 38 reviews)

  • Flexible hours if you have other commitments (e (in 36 reviews)

Cons
  • Work/life balance is close to non-existent (in 16 reviews)

  • Management are not fully aware of performance of individual team members due to lack of communication (in 28 reviews)

More Pros and Cons

  1. "Coles"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    reasonable pay, advancement opportunities, good team environment

    Cons

    often not enough hours allocated to get jobs done


  2. Helpful (1)

    "You'll Love Coles"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Work environment has been significantly improved since Ian McLeod came on board - more open and friendly atmosphere, supportive teams, good leadership.

    Cons

    Insufficient parking allocations, poor catering, new open plan seating arrangements a little too cramped in some departments and very male-dominated environment.

    Advice to Management

    Offer more opportunities for lower level staff to participate in decision-making activities in order to get more involved in the business.


  3. "Service Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time

    Pros

    flexible timing and comes with annual leave

    Cons

    It can get labour intensive

    Advice to Management

    To give different tasks in the work environment.


  4. "heaps good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Lots of hours, Good career progression

    Cons

    Can be demanding at some stores


  5. "Best employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Perth, Western Australia (Australia)
    Current Employee - Team Member in Perth, Western Australia (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles (Less than a year)

    Pros

    The pay is good
    The people are lovely.
    The conditions are excellent
    The benefits are worthwhile

    Cons

    Rude customers are always a bummer.
    Sometimes the length of a shift doesn't seem worthwhile.

    Advice to Management

    Keep doing what you're doing. More training for staff members would be something to consider, otherwise the environment for staff is lovely.


  6. "Team member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles part-time

    Pros

    Great place to work
    Friendly environment

    Cons

    repetitive work at times
    dealing with rude customers


  7. Helpful (1)

    "Great Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Duty Manager in Sydney (Australia)
    Current Employee - Duty Manager in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time (More than 3 years)

    Pros

    Excellent place to gain skills in many different aspects of operating a business.

    Cons

    Your ability to learn skills is very dependant on the quality of your store manager.

    Advice to Management

    Ensure that upskilling interested/engaged employees is a priority


  8. "Casual Coles Store Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Team Member in Melbourne (Australia)
    Current Employee - Store Team Member in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Where I work, everyone is so nice and genuine, and even the customers are nice and helpful. The breaks are good, and they also move you around so you're not stuck in one position for too long.

    Cons

    Gets really busy, and some customers are impatient and demand another operator to be opened


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Sydney (Australia)
    Former Employee - Customer Service Assistant in Sydney (Australia)

    I worked at Coles part-time (More than a year)

    Pros

    - good friends, good pay and good hours!

    Cons

    - a bit repetitive


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Toorak (Australia)
    Former Employee - Manager in Toorak (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Coles full-time (More than a year)

    Pros

    Great benefits, positive culture, based outside the city, parking provided to employees, many engaging presentations are conducted by senior executives.

    Cons

    There are very limited options for public transport access to Coles if you do not live along a train line


Showing 72 of 477 reviews
Reset Filters