Coles Reviews | Glassdoor

Coles Reviews

Updated February 24, 2017
390 reviews

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Full-time Part-time

390 Employee Reviews

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Pros
  • it was fine as a teenager making poor money but having flexible hours (in 34 reviews)

  • Good pay compared to other part time jobs (in 29 reviews)

Cons
  • No work life balance (worked every weekend) (in 14 reviews)

  • Some team members/managers don't see you as part of the store team (in 26 reviews)

More Pros and Cons

  1. "Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Brisbane (Australia)
    Current Employee - Team Member in Brisbane (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time (Less than a year)

    Pros

    Great people to work with

    Cons

    Expect a lot with minimum time

    Advice to Management

    More feedback


  2. "Mcdonalds for adults"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checkout Operator in Wollongong (Australia)
    Current Employee - Checkout Operator in Wollongong (Australia)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Coles part-time (More than 5 years)

    Pros

    You can basically get away with anything

    Cons

    Everyone can basically get away with anything

    Advice to Management

    Management dont actually care, often they will tell you this. everything they do is for their bonuses.


  3. "Coles is an ok job, not the worst place to work but not the best either"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    No opinion of CEO

    I worked at Coles part-time (More than 3 years)

    Pros

    The people (become like a second family)
    Easy work (generally complete the same tasks everyday)
    Offering to pay for staff to do a first aid course.
    Not the worst place to work. (McDonalds was much worse)

    Cons

    No work life balance (worked every weekend)
    Not enough hours available (could only offer 12 hours a week)
    No advancement opportunities (was there for 3 years and kept being asked by supervisors why I hadn't got supervisor numbers yet. I asked the csm but got told they would come. They never did and newer people would get them over me.
    Some people make friends with the manager so they can be lazy and talk instead of doing their job.

    Advice to Management

    Make it easier for staff to have time off, I missed my best friends birthday 3 years in a row because it was late November and I worked every Saturday night for 2 and a half years. It was too hard to try and find someone to cover the shift, no one wanted to work 6 - 10pm on a Saturday. Allow more of a work life balance, would have preferred to work every second weekend. Offer advancement opportunities to older staff first if asked I would have been happy to open or close after others had left. Don't only offer advancement opportunities to those friendly with the csm.


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  5. "It's ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coles part-time

    Pros

    Flexible hours
    Good pay rate

    Cons

    Not a good work life balance
    Workplace dramas

    Advice to Management

    Better to create a better work / life balance


  6. "Brilliant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Team Member in Melbourne (Australia)
    Current Employee - Sales Floor Team Member in Melbourne (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coles full-time (More than a year)

    Pros

    Great Co workers and great training given for beginners

    Cons

    Customers can give you a hard time


  7. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Hawthorn East (Australia)
    Former Employee - Business Analyst in Hawthorn East (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great overall vibe, less formal

    Cons

    Office politics, location (traffic), less gender diversity

    Advice to Management

    Listen to team member needs


  8. Helpful (1)

    "Deli team member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Assistant in Berwick (Australia)
    Former Employee - Deli Assistant in Berwick (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coles part-time (More than 3 years)

    Pros

    Had a wonderful team, enjoyed going to work with them

    Cons

    Got taken off the books unexpectedly. Department manager was unaware also. Was told they would follow it up, never heard back. Really disappointed after almost 4 years working there, always covering shifts, didn't wander around doing nothing like a lot of other people, that this is how they would treat loyal staff.

    Advice to Management

    Don't treat your staff like a number


  9. "Decent first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Consistent work. Opportunities to progress.decent rates

    Cons

    Some rude customers, rude staff members


  10. "Night Filler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nightfill in Melbourne (Australia)
    Former Employee - Nightfill in Melbourne (Australia)
    Recommends
    Neutral Outlook

    I worked at Coles (Less than a year)

    Pros

    lots of hours, great work for uni students

    Cons

    hours might be a be late and can change sleep patterns


  11. "Good job for high school and university"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Coles part-time (More than 8 years)

    Pros

    Work any day of the week. Good pay and environment

    Cons

    Nothing to mention here. Good place to work

    Advice to Management

    Do focus groups with the check out staff



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