Coles Reviews | Glassdoor

Coles Reviews

Updated September 22, 2017
510 reviews

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510 Employee Reviews

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Pros
Cons
  • Work/life balance is close to non-existent (in 17 reviews)

  • Management are not fully aware of performance of individual team members due to lack of communication (in 29 reviews)

More Pros and Cons

  1. Helpful (2)

    "Produce Manager/ Shop Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchenhand in Toombul (Australia)
    Former Employee - Kitchenhand in Toombul (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coles full-time (More than a year)

    Pros

    A great big company, Excellent for transfers or promotions. Company discounts and associated companies like Kmart, Target, Liquorland & First Choice.

    Cons

    Multitasking & priority ones for the registers. Not uncommon for staff to be in 3 different departments. I loved Fresh Produce being full-time unable to be in 1 dept.

    Advice to Management

    In management there is no support by store managers or Area managers.


  2. "coles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Coles part-time

    Pros

    awesome place to work

    Cons

    nothing unless you have a bad manager

  3. "Coles Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Sydney (Australia)
    Former Employee - Team Member in Sydney (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Coles (More than 3 years)

    Pros

    Work as a Team
    Flexible hours

    Cons

    Focus on bottom line
    Don't consider individual needs

    Advice to Management

    Focus on the customer and your employee satisfaction.


  4. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Coles part-time

    Pros

    Customer Interaction.
    Staff discount.
    Flexibility of work.
    Team Work.
    Staff benefits.

    Cons

    Monotonous work.
    Heavy lifting.
    Rude customers.
    Politics.
    Lack of motivation.

    Advice to Management

    Be unbiased.


  5. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Brisbane (Australia)
    Current Employee - Supervisor in Brisbane (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coles part-time (More than a year)

    Pros

    Good Opportunities - Works well with study

    Cons

    Can be a bit over demanding


  6. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checkout Operator
    Current Employee - Checkout Operator
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coles part-time (More than a year)

    Pros

    Flexible hours, Great team environment

    Cons

    Sometimes understaffed, not enough on during peak hours at times

    Advice to Management

    Nothing really


  7. "Coles team member"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles part-time

    Pros

    the people who work there

    Cons

    constantly trying to save money by understaffing weekends

  8. "Coles Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Springvale (Australia)
    Current Employee - Team Member in Springvale (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time (More than a year)

    Pros

    Decent working environment, basic people, can be fun and physical and logical

    Cons

    crappy people grump people lazy people

    Advice to Management

    reward shifts


  9. Helpful (1)

    "I learnt so much from how to run a department to a store and how to conduct interviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fresh Produce Manager in Melbourne (Australia)
    Former Employee - Fresh Produce Manager in Melbourne (Australia)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Coles full-time (More than 8 years)

    Pros

    I love working for coles because I was always meeting new people and I enjoying helping customers and helping them with there enquiries.

    Cons

    I was always moved around a lot and in my last move I had to train the new manager that took over my old department whilst learning my new department.

    Advice to Management

    If there was any way to improve it would be to ensure the manager that is going into a new department that they are fully trained before they start by them self


  10. "Duty Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nightfill Manager in Melbourne (Australia)
    Current Employee - Nightfill Manager in Melbourne (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coles part-time (More than 3 years)

    Pros

    -Good Leadership Experience
    -Lots of Different Responsibilities
    -Room to Grow

    Cons

    -Long and Difficult Hours
    -High Expectations

    Advice to Management

    -More Incentives
    -Less Politics
    -Better Communication


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