Collabera Reviews in Charlotte, NC | Glassdoor

Collabera Charlotte Reviews

Updated September 10, 2017
12 reviews

Filter

Filter

Charlotte, NC Area

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Hiten Patel
4 Ratings

12 Employee Reviews

Sort: PopularRatingDate

Pros
  • work life balance is great, they understand you have a life outside of the office (in 24 reviews)

  • Superb work environment, appreciation for the job done, good incentive program (in 49 reviews)

Cons
More Pros and Cons

  1. "Great People To Work To Access Great Companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Charlotte, NC
    Former Employee - Program Manager in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Collabera full-time (More than 3 years)

    Pros

    1. Great People To Work With
    2. Fast Feedback / Communication
    3. Access To Great Companies

    Cons

    1. Medical Benefits Are Not Market Place Competitive
    2. No Vacation Pay

    Advice to Management

    To Be More Competitive Against Peers,Focus On The Mentioned "Cons"

    Collabera Response

    Sep 20, 2017 – Customer Service

    It's wonderful to hear how much you've enjoyed
     working at our Charlotte location - thanks for sharing this! If you'd like to chat about your points more, please email us at... More


  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Charlotte, NC
    Current Employee - Account Manager in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Collabera full-time (More than 3 years)

    Pros

    Opportunities for growth, great commission potential, good training program for new and existing employees, fun coworkers, and some of the best direct managers I have ever had.

    Cons

    The "keep it cheap" mentality hands down is the hardest part of working at Collabera. More recruiters and operations team members to support the growing demand, larger entertaining budgets to help further relationship building, etc. would help with MANY frustrations.

    Advice to Management

    Spending a little extra can go a long way.

    Collabera Response

    Jun 22, 2017 – Customer Service

    Your review provides us with fantastic insight of what employees appreciate, and which areas could use a bit of of refreshing, too! As Collabera grows, it's important to us to keep clear... More

  3. "Returned to Collabera"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Charlotte, NC
    Current Employee - National Account Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Collabera full-time (More than 3 years)

    Pros

    This is my second role at Collabera. The company does a great job listening to employees and making changes. They have grown fast and continue to grow. The fast pace is not for everyone. It's a pressure filled business so you can expect that in any job you take here. There is a strong process in place for training people and giving feedback. The commission program was not great in the past - they listened and updated it. There is a President's Club now, training is in place for future leaders. We continue to innovate. Our office has a pool table and ping pong along with quarterly events for the staff. We are hiring lots of new, great people and excited for the future. This company has done a great job transforming over the past 5+ years.

    Cons

    High pressure. Activity expectations are high. You will be paid well if you are successful. This business is not for everyone, so there is turnover. That is true at other staffing companies.

    Advice to Management

    I love everything we are doing and all the changes goingon. Keep listening to the employees and improving every day!

    Collabera Response

    Jun 1, 2017 – Customer Service

    Thank you for sharing your thoughts, we appreciate your feedback! It's always a pleasure to learn that our team members are growing and advancing their career with us. Continue speaking your mind and... More


  4. "Associate Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Account Manager in Charlotte, NC
    Current Employee - Associate Account Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Collabera full-time (Less than a year)

    Pros

    Great environment and people to work with. Staffing is competitive and challenging but I learn something new everyday and enjoy my job.

    Cons

    No cons I can think of

    Advice to Management

    Keep doing what you're doing.

    Collabera Response

    May 24, 2017 – Customer Service

    We're glad to know you felt challenged to productive growth while working with us! We love our team in Charlotte, and the great work environment that's been built there. Wishing you the best as you... More


  5. Helpful (18)

    "Recruiter/Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager/Recruiter in Charlotte, NC
    Former Employee - Account Manager/Recruiter in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Collabera full-time (Less than a year)

    Pros

    You get to do nothing at work, if that is what you're into.

    Cons

    The culture at Collabera is destructive. Within the US, they hire and take advantage of new graduates. They pay you the bare minimum you need to live off of, which is often not enough to cover rent in the cities they have offices located in. During the work-day, you are on the phone the entire day cold-calling. You are being deceptive and tricking candidates into sending their resumes with references. In my entire time at the company, not one of my candidates received an interview. You might think this is due to my experience but I think it is due to the fact that by the time we receive job requirements from clients, they have already been worked by other, quality staffing firms. All good candidates have been sent over by them. If you are having a bad day, no worries, you can just sit at your desk doing nothing. There is no motivation do anything because after all, the odds of your candidate getting an interview are so slim, so why bother even finding candidates? Furthermore, it is so easy to fabricate the metrics that they track that many employees do so. They lie about the number of calls they make, the number of meetings they went on, etc. After work is when the fun really begins! Happy hours on happy hours on happy hours, all paid for by the company. This might some like a pro to some of you - getting drunk on someone else's dime, but as a professional trying to establish him/herself in the workplace, this is unacceptable behavior. I had coworkers get so drunk at company happy hours that they were unable to drive home and slept overnight in the office to ensure they were on-time to work the next day. That is embarrassing.

    Also the company encourages sexism and racism. If you found a candidate, you were encouraged to find their Facebook to make sure they looked "normal" and were white. If you couldn't find any social media accounts, you were encouraged to set up a time to Skype them so you could see them. This is ILLEGAL!!!!! Not only is it illegal, it is just morally WRONG. As an employee, you were also encouraged to dress to the extremes. The dress code is business professional. This means a suit every day. They also require girls wear HEELS and they would prefer if you showed extra cleavage.

    I hope that this review is noticed by at least one person and allows them to reconsider. There are other jobs out there and they are worth waiting for. Just because this is the first job offer you received does not mean you should take it. Collabera's turnover is extremely high so the odds of you lasting more than a couple months is slim, so keep looking for something more permanent from the start. They also try and win you over by saying you will get a promotion in the first six months of employment. This is not true. Even if you are given a promotion, it does not come with a raise.

    Advice to Management

    Realize what is happening in your offices and to an overhaul.


  6. Helpful (4)

    "Associate Relations Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Charlotte, NC
    Former Employee - Senior Project Manager in Charlotte, NC
    Doesn't Recommend

    I worked at Collabera (More than a year)

    Pros

    There are no Pros for this company

    Cons

    They are no proactive at seeking a new assignment when an end date for a contractor has been established.

    Collabera Response

    Mar 7, 2017 – Customer Service

    Thank you for your input - we're listening! We have new opportunities opening up all the time -- please take a look at our job listings to see what's available. Additionally, please reach out to your... More


  7. "Contractor with little contact with the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Data Entry Operator in Monroe, NC
    Current Contractor - Data Entry Operator in Monroe, NC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Collabera as a contractor (More than a year)

    Pros

    My contract keeps getting renewed and I am excelling at the job duties given me.

    Cons

    Communication and their inability to reach out and ask how I'm doing.

    Advice to Management

    Reach out connect with me. Respond to my requests, do not leave me hanging.

  8. "Technical Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Charlotte, NC
    Current Employee - Technical Lead in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Collabera full-time

    Pros

    They are working with big clients. So if we are out of project they have open positions with some other client.

    Cons

    HealthCare benefits provided by Collabera is very expensive. The plan itself they are offering from Cigna is worst plan. For family they are charging around $1100 per month with $5000 Deductible. The worst part is the plan starts paying you back only after meeting the deductible and that too after deductible was met we have to pay 20% coinsurance.

    Advice to Management

    Please look into Health Care Benefits the company is offering. During recruitment HR people say they are offering HealthCare Benefits but which are very expensive.

    Collabera Response

    Oct 4, 2016 – Customer Service

    Thanks so much for sharing your feedback! We're glad to hear you've found strong opportunities through your work with us. We also hear your concerns on the health benefits, and we'll take your... More


  9. "Customer Service Rep- Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Human Resources Specialist in Davidson, NC
    Current Contractor - Human Resources Specialist in Davidson, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Collabera as a contractor (Less than a year)

    Pros

    Very friendly recruiters. Pretty much the entire collabera team helps you with any issues you are having.

    Cons

    They underpay you in my opinion No PTO, Medical benefits are really expensive.

    Advice to Management

    Compensate your good contractors well


  10. "Good company"

    StarStarStarStarStar
    Current Employee - Configuration Manager in Rock Hill, SC
    Current Employee - Configuration Manager in Rock Hill, SC

    I have been working at Collabera (Less than a year)

    Pros

    Very helpful if you have any issues or questions

    Cons

    Pass pay cuts onto employees if company that you are on a contract with makes adjustments

    Collabera Response

    Nov 30, 2015 – Customer Service

    Sounds like you're off to a great start with us -- it's great to hear you're happy working with us, and we do appreciate the kind words! Keep the questions and feedback coming -- we want you to keep... More


Showing 12 of 939 reviews
Reset Filters