Collective Bias Reviews | Glassdoor

Collective Bias Reviews

Updated January 13, 2017
59 reviews

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Full-time Part-time

4.2
Star Star Star Star Star
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Bill Sussman
47 Ratings

59 Employee Reviews

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Pros
  • Dog friendly, semi-open floor plan, cafe and shower facilities, etc (in 8 reviews)

  • Great company culture and work/life balance (in 5 reviews)

Cons
  • As always with a fast-growing startup, there are growing pains (in 7 reviews)

  • With the amount of clients jumping on the social media/digital space bandwagon, we hire a lot of people with various CPG and retailer backgrounds (in 3 reviews)

More Pros and Cons

  1. "Great company, great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Chicago, IL
    Former Employee - Business Development in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Collective Bias full-time (More than a year)

    Pros

    Culture is unparalleled and the company is moving quickly to outpace the competition in the space. Best group of people I have worked with in my career - both personally and professionally.

    Cons

    Account distribution in sales can be tough and the market is competitive. But the leadership is strong and working to mitigate these challenges.

    Advice to Management

    Keep the culture rich environment and keep innovating fast!


  2. "Overall, A Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There are many reasons to love CB! They have great facilities, endless coffee/cokes, Food Truck Fridays, and plenty of fun events that keep the company culture interesting! Most employees are very friendly, open, and willing to help you out. The environment is fast paced and your ideas/talent are generally respected. I found the company/teams to be pretty transparent.

    They seem to invest in their employees and all computers/software etc is provided. They have a great vacation policy and are flexible with working from home if needed. The company always feels like it is propelling forward and has a relatively "young" workforce with most management being "older" guiding forces. I don't see this as a negative because, because it was a professional and fun environment filled with fresh ideas. The company could easily pivot toward change.

    Interns are paid and pay seemed competitive.

    Cons

    There seemed to be issues occasionally of the sales people selling in something that wasn't feasible or realistic down the line. Clients tended to have their way and company "policies" were often bent. Clients tended to run the show and most interactions with those third party clients who weren't familiar with "our process" was tense because our process wasn't enforced from the get-go. Also, last minute requests were no strange occurrence.

    They often preach an "intern to hire" policy in most departments, but not all. It seems they like to keep a revolving door of paid interns of which only a select few can expect to find jobs despite great work ethic, good reviews, and plenty of work to go around. I believe it's because it is cheaper to keep competent, paid interns on hand for cheap versus paying someone to transition into a full time position with benefits.

    Not a whole lot of opportunity for career growth. You could move laterally or one notch up at most in my opinion.


  3. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Collective Bias full-time

    Pros

    Loved the product, management and energy. Dog friendly, and lots of new things going on every day. Keep it up

    Cons

    Not enough managers for exec team, so they seem to be scrambling around alot. Although that seems normal for a startup type company

    Advice to Management

    Keep up the good work. Also- we love summer fridays! They are the best.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Business Develoment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Chicago, IL
    Current Employee - Business Development in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Collective Bias full-time (More than a year)

    Pros

    Great culture and great product set, easily the leader in the space through both content quality and back-end analytics. Management listens and quickly takes action bringing on new products or positioning which is great. Best client services team in the industry

    Cons

    Account distribution is a little all over the place due to past management but that is changing. Many legacy reps are farming while the new employees are being task with bringing on new accounts creating an unbalance among peers

    Advice to Management

    Keep listening and innovating the products, create more opportunity for new sellers to get off the ground quicker and contribute the great success at CB


  6. "Accounting Intern Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company culture and work/life balance.

    Cons

    Interns weren't able to work full time during the summer.


  7. "Great Company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome culture and teamwork attitude
    Learn something everyday constantly preparing you to move up to the next level
    Room for growth throughout the company
    Dog friendly

    Cons

    Casual work environment
    Lengthy drive to work

    Advice to Management

    Keep up the good work!!


  8. Helpful (1)

    "Great atmosphere, some growth opportunities, unbalanced work philosophy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bentonville, AR
    Current Employee - Anonymous Employee in Bentonville, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Collective Bias full-time (More than a year)

    Pros

    On-location benefits are great, and very flexible. (Dog friendly, semi-open floor plan, cafe and shower facilities, etc.) Company employees are largely friendly and knowledgeable in the field.

    Management is semi-transparent, often being open in regards to benefits, bonuses, and bottom level company plans.

    Needed "tools of the trade" such as computers and work space is provided and maintained without cost to the employee.

    Paid salary can be competitive in most situations, and sick and occasional work from home days are flexible.

    Cons

    There has been a shift in company perspective and leadership. Most of the companies attention (understandably so) has shifted to sales and numbers to boost company growth as much as possible. However, because of this, there is an imbalance in team focus. Sales are often made focusing primarily on convenience of the client, and because of that, teams lower in the process are left to their own ends to meet those sales expectations.

    Time necessary to plan, design, coordinate, and develop for these sold campaigns are constantly far under the required/asked limits. Relationships with client often suffer from this rush, and the teams doing most of the work on these campaigns don't receive the recognition, the hires, or the compensation they deserve for "keeping up with the pace".

    Many campaigns for clients have sacrificed the importance of our beautiful content (the backbone of our company) for the sake of adds or gimmicks that are often ignored by a majority of online readers/viewers. This often makes campaigns seem less honest, and more like an add, or an unnecessary extension of the client's own site.

    Many hires for leadership are made outside of the company, and often veteran employees that have proven themselves time and time again are ignored for promotion opportunities to those positions.

    Despite the flexible nature of the company, working remotely is looked down upon. Satellite offices have been limited, and international growth has come to a crawl. In this way, the company seems to have settled.

    Advice to Management

    Company growth is important, and we all want to prove ourselves, but there needs to be a better balance and understanding of the process and time required for campaigns. We are top heavy.

    Promote more from within.

    Open up remote working opportunities, and don't penalize for it.


  9. Helpful (2)

    "Go Back to Your Roots"

    Star Star Star Star Star
    Former Employee - Community Team in Rogers, AR
    Former Employee - Community Team in Rogers, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoyed working at Collective Bias during the early years, when enthusiasm was pervasive, and the company leaders understood that the backbone of the company was the BLOGGING COMMUNITY. Promotions were generally merit based, and there seemed to be a bright future.

    Cons

    As noted in several previous posts on Glassdoor, the new management team are not expressive sales oriented personalities. They push sales, sales, sales habitually but they honestly do not have a clue about sales and marketing from my perspective. Fortunately for them there are still some outstanding salespeople, who can still be effective under duress. One senior manager seems to promote based on personal friendships rather than the employee deserving the promotion, and when things go wrong never takes responsibility.

    Advice to Management

    The company has become disjointed. This has been expressed by a number of current and former employees. There are too many managers who are undeserving of their positions, which is quite baffling. There is unnecessary infighting between teams. There needs to be more respect and cohesiveness. This is essential for continued success. Understand that without your blogging community you have nothing, and show more appreciation toward them.


  10. Helpful (2)

    "Great company but does not care about offices or employees outside of headquarters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Collective Bias full-time (More than a year)

    Pros

    There are a lot of great things about Collective Bias:
    - It is an interesting industry
    - Some great Management (Trustworthy and care about their employees: Amy Callahan and Bill Sussman. Some other upper management is not.)
    - Enjoy working with my co-workers
    - CB pays fairly

    Cons

    Collective Bias touts having the best benefits but time and time again, everyone outside of headquarters is forgotten about. We do our best to be a tight-knit group, but headquarters makes being a remote employee as the "others" in a divisive way

    -Meetings: HQ employees tend to show up late, making non-HQ team members wait. This happens ALL the time. If they are on time, often they have technology issues

    -"perks": We always see and hear that HQ has different special events, gatherings, offerings. One very basic example is that food is provided for all sorts of occasions for HQ folks. While this is not a necessity for non-HQ people, it is only fair to share this perk across the other instead of making everyone else fee like they don't matter

    -No diversity

    -HR/Operations: In general they don't try and include the remote team members and offices in special occasions or anything like that

    -Client Accounts: It seems the top priority across the board is all the Walmart accounts

    Advice to Management

    Look at the Cons section and do better. You can not grow your remote group when you don't show that they are valued.


  11. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Sales Manager in Bentonville, AR
    Former Employee - Sales Manager in Bentonville, AR
    Doesn't Recommend
    Neutral Outlook

    I worked at Collective Bias full-time (More than 3 years)

    Pros

    The founders of the company were concerned about the welfare of the employees. There was real transparency, and you could go to them with a problem or an idea.They were sales oriented, and understood the value of respect and appreciated talent and hard work. Employees looked forward to going to work and meeting new challenges.

    Cons

    When the new management came in, transparency ended and the culture of the company changed considerably. An attitude of 'fixing things that are not broken' became pervasive. ' Twenty somethings' with very little life or business experience have been made managers, some of whom cannot even write an email without several grammatical errors. Every employee who started with the company has left due to the illogical decisions and new culture. The concept of teams working together and respecting each other seems to longer exist.

    Advice to Management

    Bring in new management who recognize the importance of, and appreciate real talent and experience. Promote employees (regardless of age) based on intellect and talent, instead of being easily controlled and manipulated by those (senior management) with a personal agenda.



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