College Board Reviews | Glassdoor

College Board Reviews

Updated November 1, 2017
246 reviews

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3.1
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College Board President David Coleman
David Coleman
114 Ratings

246 Employee Reviews

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Pros
  • Our offices are beautiful in the heart of the Reston Town Center and the work life balance is outstanding (in 25 reviews)

  • Great benefits - if you stay long enough, they pay for your kids college (in 49 reviews)

Cons
  • Old boys-club mentality in senior leadership - you are either part of the crowd or not (in 22 reviews)

  • Senior Management doesn't know how to run a company (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at College Board full-time (More than 8 years)

    Pros

    This is the first company I have worked for where you can see the impacts on the community almost instantly. I talk to my kids, nephews, nieces, and other kids all the time and it is so refreshing to see that the work I do is positively impacting these young minds. The recent partnership with Khan Academy to provide free SAT practice and millions that are spent in fee waivers for low socioeconomic status kids confirms my belief that the core values of this company are intact. I see lots of passion in the new leadership both on the business and on the technology side. New cutting edge technologies are being tried and implemented to really take CB into 21st century. Recent hackathon was a great example where company is promoting this culture of engaging everybody and taking them along on this interesting ride. I am very excited about the changes that are being made here.

    Benefits are great too.

    Cons

    In the past, the company has seen some not so great leadership, especially in the technology area. The past two years were completely focused on redesigning the SAT exam and there was lots of stress across the organization because of that. Change is messy and culturally every organization has people that resist change in status quo.

    Sometimes the annual raise is barely an adjustment for inflation more than anything else. Bonuses are there but only if you are top performers.

    Advice to Management

    We have been asked to do lot more with lot less. Given our mission, yes, that seems to be the right thing to do. However, employees are tired of working non-stop on one important initiative after another. If we need 24/7 support then we need to staff accordingly.


  2. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Reston, VA
    Current Employee - Customer Care Specialist in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at College Board full-time (More than 3 years)

    Pros

    + Very good work/life balance
    + Wonderful co-workers
    + Focused environment

    Cons

    - Needs more training time
    - More feedback from management

    Advice to Management

    More training time and a better assessment of how we are progressing.

    College Board Response

    Oct 31, 2017 – Human Resources colleague

    Thanks for the great review. We're thrilled you're on the team! Regular feedback and time for training and development are key levers to your success here. We'd love to learn more about your... More

  3. "Director, GPA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at College Board full-time

    Pros

    Extraordinarily admirable organizational mission. Commitment to serving students, especially traditionally underrepresented and under-resourced. Though somewhat anemic bonus/incentive program, salaries are moderately strong for nonprofit sector. Significant 403(b) employer contribution, though offset by relative short-term employee-tenure prospects.

    Cons

    Senior leadership churn. Sometimes sluggish, bureaucratic, and internal structure can lend itself to unnecessary and unproductive conflict among divisions,

    Advice to Management

    Identify and sustain course. Adopt and promote culture of employment stability for rank-and-file (anomalous employee-longevity for century-old organization).

    College Board Response

    Nov 17, 2017 – Human Resources colleague

    Thanks for the great and thoughtful review. With our commitment to durable goals across the organization and promoting a performance-based culture, we are building a stronger team across all levels... More


  4. "Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at College Board full-time

    Pros

    Learning , Innovation, knowledge

    Cons

    Nothing i can think of - every step is a learning curve

    College Board Response

    Oct 31, 2017 – Human Resources colleague

    We appreciate the great review! We love hearing about the learning and innovation our staff contribute to every day. -- Travis Ousley | Snr. Director, Talent Acquisition


  5. "Seven years and counting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at College Board full-time (More than 5 years)

    Pros

    Amazing benefits, PTO, Insurance, Retirement plan.

    Cons

    Meeting heavy, does not hold employees or management accountable for mistakes or errors.

    Advice to Management

    Know what your people manage and work on- stay in the loop regularly and not just when you need to.

    College Board Response

    Oct 16, 2017 – Human Resources colleague

    Thanks for the feedback. At any organization, strong relationships and communication with managers are factors to an employee’s success. We're investing in manager training and open to feedback on... More


  6. "IT/Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at College Board full-time

    Pros

    Great place to work !

    Cons

    No cons for this work place

    Advice to Management

    Keep up the good work

    College Board Response

    Oct 16, 2017 – Human Resources colleague

    Thanks for the great review. We're glad you're part of our team! -- Travis Ousley | Snr. Director, Talent Acquisition


  7. Helpful (3)

    "I wouldn't recommend working for the CB"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at College Board full-time

    Pros

    The College Board offers good salaries and great health insurance.

    Cons

    People often get promoted for blindly buying into College Board hype and not based on talent or work product. Management is petty and disorganized.

    College Board Response

    Oct 16, 2017 – Human Resources colleague

    We appreciate your note, and while we're glad the benefits served you well, we’re sorry to hear you experienced challenges with the promotion process. We are committed to building a performance based... More

  8. Helpful (10)

    "No upwards mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at College Board full-time (More than 3 years)

    Pros

    Great benefits, plenty of vacation time

    Cons

    Co-workers are competitive to an unhealthy degree in some departments. Other departments are disturbingly understaffed. Promotions are non-existent due to a lack of leadership positions available. Everyone is a director so where do you go from there?

    Advice to Management

    Figure out ways to encourage performance.

    College Board Response

    Sep 21, 2017 – Human Resources colleague

    Thanks for your feedback and sorry to hear about these experiences. We know that opportunities for career growth -- including taking on new responsibilities, vertical and lateral promotions, and... More


  9. "Quality Specialist and Administrative Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Juan, PR
    Former Employee - Anonymous Employee in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at College Board full-time (More than 10 years)

    Pros

    Feel like a family, good benefits, keep busy to do some tasks all the time and every day is a challenge

    Cons

    Don't remember any downsides at time that I work there.

    College Board Response

    Aug 30, 2017 – Human Resources colleague

    Thanks for the comment! We're thrilled you're part of the College Board family.


  10. Helpful (6)

    "Associate Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at College Board full-time (More than 8 years)

    Pros

    They have very good benefits.

    Cons

    Upper management only takes care of upper management.

    Advice to Management

    Look throughout the company for talent that is right under your nose - stop advancing those that are not loyal.

    College Board Response

    Oct 16, 2017 – Human Resources colleague

    Thanks for the honest feedback. It's important that all of our staff members feel like they are able to grow professionally and be recognized for their work. Please let us know if you have additional... More


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