College Board Employee Reviews about "senior leadership"
Updated Jun 16, 2021

Found 36 of over 674 reviews
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Top Review Highlights by Sentiment
- "great benefits but people that have been there a long time never leave because of the benefits.." (in 123 reviews)
- "Senior leadership makes poor decisions on hiring incompetent people and laying off competent people." (in 44 reviews)
- "design and development teams are split in two cities and run by different managers" (in 19 reviews)
- "class travel habits of middle and senior management do not support the organization's mission.This company is the place where older, tired college deans and school district officials comes after they've retired." (in 10 reviews)
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Reviews about "senior leadership"
Return to all Reviews- Current Employee, more than 3 years★★★★★
Pros
Great PTO and benefits package
Cons
If you are Caucasian and Jewish you will most likely thrive here. If you are anything else you will most likely not reach senior leadership level nor be promoted. It takes nothing but looking at the executive leadership to see the lack of diversity.
Thanks for your feedback. The College Board aims to be a great place to work and to champion diversity and inclusion at all levels and in all functions. Like all organizations, we understand that greater diversity helps us make better decisions, achieve our goals, and fulfill our mission. We have a dedicated group of senior leaders focusing every day on how we can continue to become a team that better reflects the students that we serve. We’re proud of the diversity of our senior leadership team, our Board of Trustees and our broader team. And we continue to recruit, support and elevate talented colleagues with diverse backgrounds and experiences -- Karl D'Souza
- Former Employee★★★★★
"A+" place for "B-" players. Lots of rhetoric, little results. Lost opportunities...
Jun 6, 2014 - Senior DirectorRecommendCEO ApprovalBusiness OutlookPros
Benefits are superb! = College tuition for your children (yes you read that right!) = Very significant company donation to retirement plan = Good health care Also a fantastic mission on paper - conceptually a great opportunity to do some great things. Most of the staff (especially in New York and the field) are very nice, well intentioned and passionate about the work (Reston is nice but leader seems to be going in reverse / "full speed backwards!") Great long term potential for a company making lots of money.
Cons
The new leadership seems to be all about rhetoric - in other words 'lots of sizzle, little steak!'. The in-fighting and politics are mind numbing - new leadership appears to be flailing. COO seems good but might be too steep of a hill to climb to make the organization functional w/o changing senior leadership. Good intentions and great messaging but seemingly going backwards - severe micro-management, no real commitment to doing what is best for students (too much focus on leadership agendas vs. real action). Leadership makes bold but ill informed statements without listening to the implications from the staff = not being able to deliver on unrealistic commitments. Not enough focus on real results and improving the organization. Simply not a modern organization - from dated HR practices, to lack of organizational alignment on results, to poor technology leadership, to lots of politics and favortism, to lack of results driven culture. Seem more interested in creating a 'salute to leadership' culture than driving any real improvements. Needs real leadership change but recent changes seem to have included some very poor ones. Smart does not equal effective...
Continue reading - Current Employee, more than 10 years★★★★★
Company culture changed over the years as the organization grew
Mar 7, 2023 - Anonymous Employee in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Good benefits and good mission
Cons
Senior leadership makes poor decisions on hiring incompetent people and laying off competent people. Also, it's very difficult to find a different position within the company.
College Board Response
Thanks for sharing your experience at College Board. We’re sorry to hear that we’re not meeting your expectations. Our aim is to hire and retain exceptional talent. We hope that you’ll raise your concerns to your manager or Talent Business Partner if you haven’t already.
- Current Employee★★★★★
Toxic Environment
Feb 8, 2016 - Executive Director in London, EnglandRecommendCEO ApprovalBusiness OutlookPros
Flexible schedule. Great benefits, including a wonderful 4013B contribution. Great mission and colleagues. Events are awesome.
Cons
Senior leadership is terrible. Cronyism is sickening and crippling to the culture. Lots of insecure managers who do not know how to lead. Too much bickering between teams. General feeling of negativity is pervasive. Limited career options. The most toxic environment I've ever encountered.
Continue reading - Current Employee★★★★★
Pros
Lots of fine colleagues doing great work at the middle and lower rungs of the org. Excellent benefits, paid time off, and compensation.
Cons
- Don't be fooled by the many brief, bland positive reviews on here, which read like they were lifted from a PR playbook. - Since Coleman came on board, the corporate culture has nosedived into toxicity and chaos. The dysfunction centers at the ED, VP, and SVP levels. Senior leadership use shady PR tactics to communicate internally. They obfuscate and pit departments against each other. Not a culture of cross-team collaboration: more like a network of sweaty gladiator pits. - Enormous projects are mismanaged. Information is hoarded. Well meaning employees are pushed to their limits. - What passes for feminism here is merely 'Lean In' superhero worship.
Continue readingCollege Board Response
Head of Talent Acquisition
While this is a challenging review to read, we appreciate your feedback which helps makes us a stronger organization. If you would like to provide additional feedback directly to HR, please reach out to me at kdsouza@collegeboard.org -- Karl D'Souza
- Current Employee★★★★★
Pros
Mission. Benefits. Comp. People.
Cons
Misinformed and incompetent senior leadership.
- Current Employee, more than 1 year★★★★★
Good placeholder job while you look for a better one with more opportunities
Jun 16, 2021 - Senior Director Product Management in Reston, VARecommendCEO ApprovalBusiness OutlookPros
Good benefits, competitive pay, full-time remote work. I enjoy working with my immediate colleagues.
Cons
Senior management is very cliquey. With the recent reorganization it was disappointing to see that 99+% of the cuts were below the VP level and many employees have recognized it as well. I guess senior leadership felt that their positions are critical and self-reflection is not a virtue. Also, senior leaders made the decision who to eliminate from their ivory tower with ZERO input from managers, in some cases letting good performers go and keeping low performers. The reorg added workload to many, some significantly. Work life balance is not a priority although they claim it is and you can forget about diversity. Their answer was to ask managers to submit names of minority employees that should be considered for promotion. If you want promoted, you better do more than a good job and plan on acting like a toady with your manager and above.
Continue reading - Current Employee★★★★★
Pros
Great opportunity with a mission driven employer, if you are on a team that functions as a team rather than as individuals who happen to work together. At the end of the day, you do good things for schools and students.
Cons
Brutal contracts process often dismays clients. You're hands are often tied there. Teams often find it difficult to work cross-functionally. Vague senior leadership.
Continue reading - Current Employee, more than 5 years★★★★★
Cronysim to the core
Jun 30, 2016 - Anonymous Employee in Reston, VARecommendCEO ApprovalBusiness OutlookPros
There are a few great people still here, which makes this a nice place to work still..
Cons
You have to be part of the 'Sallie Mae' club to do well in IT and Ops group in this company. There are so many incompetent Executive Directors that I have lost count. In my team too, few are favored too much, they get the most favorable assignments, get to sit in on all senior leadership meetings. They also got promoted solely because they were either friends with someone at the Senior Leadership or purely by their past association at Sallie Mae.
Continue reading - Current Employee★★★★★
Pros
The organization has very good benefits. The organization's mission is good.
Cons
Senior leadership is bad. Specifically, current IT leadership is extremely bad.
Continue reading
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