Colonial Penn Life Insurance Reviews | Glassdoor

Colonial Penn Life Insurance Reviews

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Found 53 reviews

2.0
StarStarStarStarStar
Rating TrendsRating Trends
14%
Recommend to a Friend
59%
Approve of CEO
Colonial Penn Life Insurance CEO Joel Schwartz
Joel Schwartz
2 Ratings
  1. Helpful (1)

    "Run"

    StarStarStarStarStar
      Former Employee - Customer Service Specialist in Philadelphia, PA

      I worked at Colonial Penn Life Insurance for more than 4 years

      Pros

      It pays. It's better than unemployment

      Cons

      Elderly people can be mean

      Colonial Penn Life Insurance2016-06-02
    • Helpful (2)

      "Telesales Representative"

      StarStarStarStarStar
        Former Employee - TELESALES Representative in Philadelphia, PA
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Colonial Penn Life Insurance part-time for more than a year

        Pros

        Company offers thorough training and the opportunity to take the life insurance exam. Employees are extremely friendly and easy to talk to.

        Cons

        High turnover and stress induced environment to constantly take calls to encourage potential customers to buy policies.

        Colonial Penn Life Insurance2016-03-31
      • "good company for entry level"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - TELESALES Representative in Philadelphia, PA
        Recommends

        I worked at Colonial Penn Life Insurance full-time for more than 4 years

        Pros

        good pay with monthly bonuses if you meet metrics

        Cons

        metrics hard to achieve

        Colonial Penn Life Insurance2016-01-13
      • Helpful (3)

        "Low Pay"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Outbound Sales Representative in Philadelphia, PA
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I have been working at Colonial Penn Life Insurance for more than a year

        Pros

        Good Benefits, monthly celebrations, trips given out to top performers via lottery, clean working conditions, decent comuter systems at each desk

        Cons

        Poorly trained managers, limited growth potential, low salary, no commission, low monthly bonuses, high turnover, forced to use scripts and can't really use your personality to sell

        Advice to Management

        give better pay, quicker raises. Your losing good SALES people!

        Colonial Penn Life Insurance2015-09-06
      • Helpful (3)

        "Ugh!!!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales/Service Agent in Philadelphia, PA
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Colonial Penn Life Insurance for more than 20 years

        Pros

        Was a great company until they changed the CEO.

        Cons

        Micromanagement nothing u do is good enough for them.

        Advice to Management

        Appreciate your reps more

        Colonial Penn Life Insurance2015-07-16
      • Helpful (6)

        "Attached to desk by ball and chain"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - TELESALES Representative in Philadelphia, PA
        Recommends
        Negative Outlook
        Approves of CEO

        I worked at Colonial Penn Life Insurance full-time for more than 2 years

        Pros

        Decent pay, decent benefits, if you get on a good team, it can be really fun to be around coworkers. The training is amazing. I walked in the door knowing nothing about insurance and I left with a PA life license which they paid for, free education on insurance, and an awesome addition to my resume. Good for a while to help you get the licensure and experience you need to find a permanent career elsewhere.

        Cons

        They say it's not cold calling, but let's be honest... The majority of the customers are NOT expecting to be called. Literally you will be making calls all day and all night and that's all they really care about. They are obsessed with calling customers. They even have this evil device called "the dialer" where it is automatic back to back calling...no breaks to even breathe between calls. Quality Assistance needs quality...

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        Advice to Management

        Don't allow managers to send e-mails who don't know how to spell or use proper punctuation. The lack of basic intelligence and poor use of grammar by management is an embarrassment to the company.

        Colonial Penn Life Insurance2015-06-20
      • Helpful (3)

        "Save yourself"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Colonial Penn Life Insurance

          Pros

          The monthly incentive program has its perks

          Cons

          The hours and lack of fairness among management

          Colonial Penn Life Insurance2015-06-17
        • Helpful (3)

          "Horrible place to work."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook

          I have been working at Colonial Penn Life Insurance full-time for more than 4 years

          Pros

          They help train you to obtain your life insurance license, and they are downtown.

          Cons

          This has become a very depressing place to have to come to everyday. Most employees are unhappy, but fear speaking up because management does not want to hear the truth about their unsustainable and unfair business practices. Managers and supervisors can write you up for any little reason that they see fit, and they literally make the rules up as they go. Human Resources is a joke, and they cannot assist you. They will...

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          Advice to Management

          Colonial Penn used to be a very enjoyable place to work, and I used to say that I was proud to work there. Now it is not worth the stress that management puts you through, and most of the higher ups in the sales department do not care about the well-being of their reps. They only care about the money that you can bring into the door no matter what the cost is. The monthly goal is unrealistic, there is essentially no...

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          Colonial Penn Life Insurance2015-03-19
        • Helpful (2)

          "what was once a good company has gone downhill fast."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous 
          Doesn't Recommend
          Disapproves of CEO

          I have been working at Colonial Penn Life Insurance full-time for more than 20 years

          Pros

          CP is good for training. If you want to learn the insurance business this company can train you well.

          Cons

          management doesn't care about its employees. They care more about how much money you bring into the company than you.

          Advice to Management

          go back to what were yours a go. Start caring about your employees. They are just like you, they are people not machines.

          Colonial Penn Life Insurance2014-08-02
        • Helpful (1)

          "Good experience as a transitional position"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Insurance in Philadelphia, PA
          Recommends
          Positive Outlook
          No opinion of CEO

          I worked at Colonial Penn Life Insurance full-time for more than 6 years

          Pros

          the training is great, great work life balance, new tasks to learn if asked for, new quality technology to work with

          Cons

          the compensation could be better, there are not opportunities to advance in every department, the office culture varies by the day

          Advice to Management

          Upper management really wants to see people advance, continue to do this

          Colonial Penn Life Insurance2014-03-21
        Found 53 reviews