Colorado Access Reviews | Glassdoor

Colorado Access Reviews

Updated February 21, 2019
43 reviews

Filter

Filter


2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Colorado Access President and CEO Marshall Thomas
Marshall Thomas
21 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. Helpful (2)

    "They get it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Colorado Access full-time (More than a year)

    Pros

    This company understands how to make employees happy and healthy. The work - life balance here is off the hook! Awesome PTO, 401K that is generous, monthly chair massages, fun company swag that they give their employees all the time, a very fun and engaging wellness program with incentives and fun competitions, serving the under served populations of the community. Employee bonus that was amazing and very generous this year. Merit increases that were good and fair and based on performance reviews.

    Cons

    Parking is limited even though there are a lot of spots right under the building, they are reserved for higher ups and usually not full to capacity. The business relies on bids and we can lose it all if we do not succeed in winning the bids one year.

    Advice to Management

    Keep up the good work and remember that happy clients and members directly equals the health and happiness of your employees.

    Colorado Access Response

    Jan 25, 2018 – Recruiter

    Thank you for your review, we are thrilled that you find value in a balanced work/life schedule and we were also very excited about the company wide bonuses this year as well.


  2. Helpful (1)

    "Good work/life balance but only thing keeping most employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Aurora, CO
    Current Employee - Case Manager in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Colorado Access full-time (More than 8 years)

    Pros

    Working 4 10 hour days is great as well as working from home 3 days a week. Allows for a great work/life balance. Benefits are great.

    Cons

    Pay is extremely low and yearly "raises" are lower than a cost of living increase. Very little room for promotion. Incredibly overworked and under-payed. Caseloads are the highest they have ever been and there is no end in site. Amazing employees are leaving the company and nothing is being done to retain them.

    Advice to Management

    Show appreciation to employees that do an outstanding job and have been with the company for years. Show current employees that you want them to stay and remain an important part of Colorado Access. Pay all employees fair wages.

  3. "Great Benefits, but high workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor of Care Management in Aurora, CO
    Current Employee - Supervisor of Care Management in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Colorado Access full-time (More than 5 years)

    Pros

    -Great health, vision and dental benefits
    -4% 401K match
    -Generous PTO
    -Telecommuting privileges
     -Flexible
    -Great work/life balance

    Cons

    -Negative culture due to the nature of the clientele and bureaucratic red tape
    -Low pay
    -few opportunities to move up and low ball offers if offered a promotion
    -very high turnover and workload too high

    Advice to Management

    -Rethink the promotion salary increases to make employees feel more valued.
    -Really need to figure out how to resolve turnover and get the caseloads lowered


  4. "understaffed and high expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager
    Former Employee - Case Manager
    No opinion of CEO

    I worked at Colorado Access (More than 3 years)

    Pros

    supportive peers and direct supervisors
    Good benefits
    Overall a good company vision

    Cons

    low pay
     understaffed, high turnover,
    High expectations from upper management but limited resources for employees. Upper management sometimes focuses on issues that seem unimportant or that do not directly relate to clients/members.


  5. "Flexible schedule but extremely high caseload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Denver, CO
    Former Employee - Case Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Colorado Access full-time (More than 3 years)

    Pros

    Great work/life balance and get to work at home. More flexible schedule than normal office jobs.

    Cons

    Workload is extremely high, each case manager is responsible for 140 clients and has to cover vacant caseloads since there is high turnover. Very stressful and demanding, the workload is unreasonable. No matter how hard we work, it is never good enough. Case managers get treated like crap by some clients and provider agencies. I got used to being yelled at and was surprised when a client actually appreciated how hard I worked for them. Even if you do your work well and work very hard, the clients or provider agencies still complain and blame you for things that are not your fault such as a billing issue or error in the system. It was awful. We all felt overwhelmed by too much work.

    Advice to Management

    I believe management is aware of the workload but does not realize how bad it really is for the case manager


  6. "Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Colorado Access full-time

    Pros

    Flexible schedule, awesome coworkers, and outstanding benefits.

    Cons

    Low pay, high workload, constant changes

    Colorado Access Response

    Dec 4, 2018 – Recruiter

    Thank you for reviewing Colorado Access here, we appreciate your input!


  7. "Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Colorado Access full-time (Less than a year)

    Pros

    Benefits, telecommuting, 4 10 work schedule, PTO

    Cons

    Caseload is unmanageable and burnout is very real

    Advice to Management

    Pay people more if you want them to handle 60+ cases a month

    Colorado Access Response

    Jan 3, 2019 – Recruiter

    Thank you for reviewing us, we hope to connect with you offline to discuss your concerns further regarding the caseloads. please email us at humanresources@coaccess.com.

  8. "Training"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great support from those training you.

    Cons

    Training schedule could be a little off

    Advice to Management

    Organize training schedule so we're all on the same page regardless if you started a week before or after

    Colorado Access Response

    Aug 24, 2018 – Recruiter

    Thank you for your feedback, we would love to invite you to connect offline so we can understand exactly what training you are referring to, please email us at humanresources@coaccess.com.


  9. Helpful (1)

    "Great benefits, bad environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aurora, CO
    Current Employee - Anonymous Employee in Aurora, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Colorado Access full-time

    Pros

    Staff are driven by the right reason, benefits are great, the mission

    Cons

    Executives are untouchable and there are no opportunities for advancement.

    Advice to Management

    If the all staff survey states there is a lack of trust in our leadership, actually do something real to address it.

    Colorado Access Response

    Aug 24, 2018 – Recruiter

    Thank you for your feedback, we do apologize that this response is coming in later. We would love to discuss this with you offline and address some of your concerns listed here, please email us at... More


  10. Helpful (1)

    "Be a part of real change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Management Coordinator in Aurora, CO
    Current Employee - Case Management Coordinator in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Colorado Access full-time (More than 5 years)

    Pros

    * Advancement possible
    * Management support
    * Telecommute option
    * Continuous improvement of employee perks

    Cons

    * Workload may be heavy for job titles
    * State contracts needed to sustain business

    Advice to Management

    *Keep up the improved communication with all levels of employee's.

    Colorado Access Response

    Jan 25, 2018 – Recruiter

    Thank you for your review and we value your input. We are always striving for continuous improvement on our employee perks so keep the reviews and suggestions coming!