Colorado Department of Health Care Policy and Financing Reviews | Glassdoor

Colorado Department of Health Care Policy and Financing Reviews

Updated January 30, 2017
23 reviews

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2.6
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23 Employee Reviews

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  1. "Work Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Colorado Department of Health Care Policy and Financing full-time

    Pros

    Great work life balance, never have an issue getting days off that I need at a last moment notice.

    Cons

    Not a whole lot of upper movement opportunities due to the hierarchy of the department. You either need to wait until someone retires or move into a another division to move up. If you're ok with complacency, then I would recommend this. Pay is below market value.


  2. "Jumping off point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I worked at Colorado Department of Health Care Policy and Financing full-time (More than a year)

    Pros

    variety of work, knowledgeable, dedicated entry level staff. Great resume builder.

    Cons

    Directors completely miss the mark on developing comprehensive policies to benefit Colorado tax-payers. Internal and external communication is abysmal, which in turns impacts this important state Department's ability to affect positive change for Colorado
    HCPF hires many "temporary employees" to avoid providing health insurance. When the temporary term expires, they replace that person with another temp.

    Advice to Management

    Recognize your role as the developer of young policy professionals and your responsibility to Colorado taxpayers. Accept the creativity and professionalism your employees want to bring. Hold poor performers accountable, and reward the contributions of employees.


  3. "Great job, not much room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    I was an intern for 9 months. The work-life balance was great, even though I wasn't full time. It was a really great experience to learn the back-end stuff behind Medicaid and health care in general. Employees were always willing to help out and branch out between departments. Management wasn't always very responsive, but it forces you to work independently.

    Cons

    Not much opportunity for advancement. I thought having an internship would be a shoe-in for me being transferred to a full time position or re-applying for other positions later on. No such luck. Networking is very difficult because unlike private sector companies, you have to go through HR. They don't really have much pull with your 'friends' at HCPF. There is a lot of internal politics (of course), and the work is very technical. Health care here is not what you think it is being on the consumer front-end.


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  5. "The Good and the Bad of HCPF"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Colorado Department of Health Care Policy and Financing full-time (More than a year)

    Pros

    Great Coworkers
    Meaningful Work
    New focus on providing person-centered service
    Great stakeholders

    Cons

    Lack of Vision
    Lack of Feedback and Opportunity for Professional Growth
    Low pay
    High Turnover
    It is hard not really getting to be a human being when you represent the state


  6. Helpful (1)

    "Harms rather than helps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Staff in Denver, CO
    Former Employee - Program Staff in Denver, CO
    Doesn't Recommend
    Negative Outlook

    Pros

    There are some very intelligent people that work at HCPF who are totally committed to the work they do. These people make coming to work each morning something to look forward to. There are some divisions/offices of HCPF that are actually good to work in.

    Cons

    Some offices/divisions are run so poorly it is a shame the legislative branch of the government doesn't know because maybe then something could be done. No one at the executive level of these offices/divisions seems to know how to manage, lead, mentor, train, communicate or work as a team member.

    Information is power here and closely guarded and not shared - even with employees who need the information to do their job well. Turnover is high in some areas. These areas are characterized by bullying, no job training, no communication and no respect. Strategic plans are required by the governor's office each year but once written they are forgotten. Some staff are inundated with work and others play games on their computers. Many times new employees don't know what to do because their managers are new and don't know their jobs either and the position was open for 6 months and there is no one around who knows what the job is.

    It is impossible to succeed in this environment unless you are one of the ones favored by management, but be careful as the ones in favor change routinely!

    Advice to Management

    Have the courage to move or fire the long term "executives" in charge of poor performing areas. The upshot of this review is that HCPF is doing a disservice to its employees, its clients and the State of Colorado.


  7. "excellent place to work and learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wic Educator in Sterling, CO
    Current Employee - Wic Educator in Sterling, CO
    Recommends
    Positive Outlook

    I have been working at Colorado Department of Health Care Policy and Financing full-time (More than a year)

    Pros

    very nice place to work, team efforts all around

    Cons

    there are no cons


  8. Helpful (2)

    "If you hate seeing good ideas come to fruition, look no further!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Denver, CO
    Current Employee - Analyst in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at Colorado Department of Health Care Policy and Financing full-time (More than 5 years)

    Pros

    Out of the 500+ employees at the agency, I've met a dozen or so of the smartest, hardest-working individuals I've ever had the privilege of working with, and I was happy to see them move on to better jobs that they deserved.

    Cons

    -Executive managers spend most of their time figuring out ways to make each other look bad to the executive director, and don't hesitate to devote months of their employee's time to these petty "projects"
    -Staff will spend months researching policy options and communicating to stakeholders only to have their recommendations ignored by executives that at best have misguided anecdotal evidence or at worst have a political motive
    -Middle managers are constantly engaged in turf wars to make sure their already overflowing work assignments don't grow to more unmanageable levels
    -Arbitrary deadlines are so strictly enforced that it's common practice to lie about the completion of your project
    -If you do manage to meet the arbitrary deadline, expect to have your work sit unused for so long that it has to be completely redone to remain relevant
    -The work environment presents literal physical dangers to employees: the front sidewalk is an encampment for Denver's homeless 6 days a week, and the building's HVAC, plumbing system, and elevators are so old and unmaintained that they are frequently inoperable. Employees have started a cash collection to repair the leaks in the roof--I'm not kidding

    Advice to Management

    Retire.


  9. Helpful (1)

    ""A Place of Sadness, Frustration, and Near-Poverty Pay""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Professional IV in Denver, CO
    Former Employee - General Professional IV in Denver, CO
    Doesn't Recommend
    Negative Outlook

    Pros

    you get to know a lot of people in the state.

    Cons

    low LOW low LOW pay (can't even cover rent and student loans); no room at ALL for advancement; everyone is VERY overworked and under appreciated; everyone's morale is very low, and it's a depressing place to work. HCPF doesn't even supply parking spaces for its employees- everyone has to shuffle their cars around every 2 hours, because we don't make enough money to pay for the daily or monthly parking garage rates, and they're the only state agency that doesn't provide parking. and i also have had to commute into work on days when there's a blizzard...there's no "person-centeredness" like they claim. if you want to work from home on a snow day, you need to take sick time. it's horrible.

    Advice to Management

    create a career path, not based on starting GP II's at poverty level; AND RESPECT EVERYONE.


  10. Helpful (4)

    "Horrible Employer. Bankrupt Employees / Morally Bankrupt Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program in Denver, CO
    Former Employee - Program in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Colorado Department of Health Care Policy and Financing full-time

    Pros

    Colorado Department of Health Care Policy and Financing (CO HCPF) will demand competence and give you valuable skills in a short amount of time. You will learn to compete against your peers and guard your words.

    Cons

    Welcome to the most toxic work environment you can find in Colorado. In the Health Programs Office at HCPF, staff members are treated as statutory required inconveniences. You will be hated by the public and belittled by executives. The compensation is bad, even by state standards. All positions are filled at 0% - 5% above the statutory MINIMUM salary. Expect to take home only about 70% of the advertised minimum. You will have few if any chances to get beyond this salary.

    Think twice before applying to work for CO HCPF. Then save yourself if it's not too late. Join any other department in Colorado and you will be paid a higher rate and have a chance at a positive experience in the public sector.

    HCPF's executive team is protected from being terminated for any reason. Many among this group of lifers are monstrously ineffective, bordering on corrupt. They play favorites with salary negotiations and thumb their noses at senior executives. They are protected from politics and immune from HR investigations into abuse and nepotism. This job will break your will. This job will ruin your ability to care. This job will make you into a less happy, less fulfilled, less thoughtful, less intelligent and less driven person. This is where all the hopes and aspirations you held for life go to die.

    Advice to Management

    HCPF is in a bad spot. To reverse the damage you should consider making salaries competitive with other departments in Colorado. You should move immediately to remove certified status from anyone on the Executive Team. The Executive Director should have the power to terminate these staff when their behavior warrants. HCPF either needs to be less political or more political. Its current balancing act is failing.


  11. Helpful (2)

    "Good to get your foot in the door but not much else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I worked at Colorado Department of Health Care Policy and Financing full-time

    Pros

    1. Good place to get your feet in the door if you want to work for the state.

    2. Some divisions provide a good career path. Some simply hire you at a really low level and when they promote you to the level they should have hired you at to begin with, they call that career development. Which is why they have high turnover.

    3. Great communication among the staff who do the actual work. See #6 under Cons below.

    4. you're doing good work for the people who need you the most. It's very gratifying.

    Cons

    1, Leadership has been there too long and most don't know that they don't know everything.
    2. ED is political but is not administrative. thus the senior leadership seems to "run" the place. See 1. above.
    3. Salaries are posted as range. It's a joke - you're lucky to get 10-15% above the minimum, and that's the policy.
    4. Decisions are made less at formal meetings and more behind closed doors or off-site, often reversing what was decided in the formal meetings.
    5. Communication is horrible here. See 4. above.
    6. Following on #3 under Pros, ...But middle managers hoard information then complain that leadership doesn't support them. Leadership hoards information then gets riled up when managers and staff aren't doing work leadership never told them about.
    7. Middle managers are learning to manage from poor managers (leadership) so the problems continue.

    Advice to Management

    Some turnover at the top is not always a bad thing...



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