Colorado Springs Utilities Reviews | Glassdoor

Colorado Springs Utilities Reviews

Updated December 30, 2016
31 reviews

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2.7
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Jerry Forte
21 Ratings

31 Employee Reviews

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  1. Helpful (3)

    "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Supervisor in Colorado Springs, CO
    Former Employee - Customer Care Supervisor in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Colorado Springs Utilities full-time (More than 5 years)

    Pros

    Good salary and benefits, professional development opportunities, good training dept.

    Cons

    Management style was atrocious...it was amazing to see how managers were allowed to operate as bullies, creating hostile work environments and demeaning employees. Creative thinkers were ostracized and pushed out. If you're not a robot don't expect to last long.


  2. Helpful (1)

    "Energy Portfolio Mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Colorado Springs Utilities full-time

    Pros

    Stable, the expectation of work is low.

    Cons

    More political, lack of vision, people work hard to analyze a problem and mangement makes a decision regardless of the analysis, but based on city council opinion.


  3. "Good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Colorado Springs, CO
    Former Employee - Operations Supervisor in Colorado Springs, CO
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Colorado Springs Utilities (More than 5 years)

    Pros

    Great benefits, great pay. Training is top notch. Lots of opportunities if you are wanting to look around. People are very nice.

    Cons

    Most employees are trying to get to the retirement. Most managers and supervisors do just enough to get by. Not really interested in doing what's best for customer. Lots of wasteful spending

    Advice to Management

    Run it like a business, not like a pet project, waiting to get the retirement. Take care of the supervisors that want to do best for stakeholders, not just for themselves


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  5. "Overall Positive Local Career Oppotunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Colorado Springs, CO
    Current Employee - Supervisor in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Colorado Springs Utilities full-time (More than 10 years)

    Pros

    Colorado Springs Utilities workforce is highly-skilled and well-trained in their specific crafts and professions while offering the best possible regionally recognized customer service experience. Additionally, the 1800 employee workforce is made up of a broad representation of the city and region providing a direct connection to the community at large. The workforce is educated on local issues and can speak with expertise on many utilities related topics. Finally, the entire workforce supports the community by contributing thousands of hours of community service annually to those in need. Leadership and employees both care about their community and strive to make it better for everyone.

    Cons

    Although the positive attributes outnumber the negative attributes by a wide margin, there are some issues the company needs to address. Overall employee accountability is lacking causing long-term poor-performing employees to remain gainfully employed for as long as they wish. Some of this comes from the fact that many employees have been around the company for many years and have built long-term friendships with co-workers. This makes holding people accountable challenging and demotivating to less-tenured employees. Managerial courage is beginning to be taught in leadership classes but CSU is behind in this category. Additionally, more effort needs to be made to diversify leadership at the manager level. Women are represented well, however other ethnic groups seem to struggle breaking the perceived glass ceiling.

    Advice to Management

    Strive to walk the talk by engaging the front-line workforce and participating in the very work they are doing. At the very least, this will make the employees feel connected to leadership on an equal level. There is no way to escape the political part of the municipal job, however, employees often state that they have never met their managers and general managers outside of monthly staff meetings. A single effort to understand what employees are going through day-to-day makes employees feel valued and considered in the company causing them to use discretionary effort for company success rather than to simply get paid.


  6. Helpful (1)

    "mid level manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Colorado Springs Utilities full-time

    Pros

    Strong community minded company. Very talented workers. Compensation is above average and sick and vacation time are good. Work environment is above average and peer to peer relationships are strong.

    Cons

    Executive leadership are often very slow to react to any opportunity presented from the workforce and are often too engaged in local politics rather than keeping their focus on the work of the company.

    Advice to Management

    Stick to the job at hand and stay out of politics. Let the BOD do their job. Focus on doing the best you can for the rate payer, employees and community.


  7. Helpful (2)

    "Good people led by terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Knowledgeable employees lured in by the decent pay and benefits. An okay place to put in some time and build your resume.

    Cons

    Toxic corporate culture led by self-serving CEO who surrounds himself with mostly "yes men" and a very few "yes women". Don't expect a long-term career if you think for yourself and are conscientious and are serious about serving the public.

    Advice to Management

    Since I know management won't listen to any advice, my advice is to City Council - replace top management.


  8. Helpful (2)

    "Good people bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Colorado Springs Utilities full-time (More than 5 years)

    Pros

    A very interesting company with diverse customer deliverables. Good people with great hearts. Some pockets where it feels like family.

    Cons

    Upper management is terrible. They don't listen to employees and lack knowledge of the areas they manage. Employees are told to do more with less all the time while managers get to travel and take in conferences. Often managers will dictate rather than leverage the skills of employees. Purchasing is a nightmare often taking months of work.

    Advice to Management

    Fire the CEO, officers, and general managers and start fresh.


  9. "Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Any in Colorado Springs, CO
    Former Employee - Any in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Colorado Springs Utilities full-time (More than 10 years)

    Pros

    Good pay and benefits. Offer retirement benefit

    Cons

    Can be understaffed and stressful. Management needs to listen more to employee concerns

    Advice to Management

    Listen to employees concerns


  10. Helpful (1)

    "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO

    Pros

    It was a laid back environment and they took pretty good care of you. Good perks and benefits.

    Cons

    Typical government job. Not always the most interesting work and they could probably operate with half as many people.


  11. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great casual work environment. many locations with opportunities. Leadership is very engaged.

    Cons

    really no cons to speak of. Its a great place to work!



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