Colorado Technical University Reviews | Glassdoor

Colorado Technical University Reviews

Updated November 11, 2018
221 reviews

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2.5
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Colorado Technical University President Andrew Hurst
Andrew Hurst
38 Ratings

221 Employee Reviews

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Pros
  • "Pretty good pay and opportunity for overtime (although before I left they were talking about changing that)" (in 14 reviews)

  • "decent pay alot of overtime available" (in 12 reviews)

Cons
  • "Its basically a call center for a for profit business" (in 13 reviews)

  • "Slow to advance and high turnover in support departments" (in 13 reviews)

More Pros and Cons

  1. Helpful (3)

    "Associate Director of Admissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director of Admissions in Tempe, AZ
    Current Employee - Associate Director of Admissions in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Colorado Technical University full-time (More than a year)

    Pros

    I believe the culture is starting to grow with fun and interesting people, I have personally never had management as relaxed and care free, just make sure you actually work. There are a lot of opportunities for growth and considering I only worked here a year and a half have been promoted should help substantiate that. The company takes care of its employees, and as most things it’s typically the people fired or with negative attitudes that post on these sites, which bothers me because the people who actually enjoy the work and don’t have a problem are writing reviews. For any potential candidate looking for a exciting growing company I encourage you join the CTU Family #CTUstrong. Plus they give free school!!

    Cons

    It has cubicles, which I believe prohibit communication, knock the walls down. But there’s nothing I can do about that except get used to it

    Advice to Management

    Keep being supportive and great


  2. "Military Admissions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Military Admissions Advisor in Schaumburg, IL
    Former Employee - Military Admissions Advisor in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Colorado Technical University full-time (More than 3 years)

    Pros

    Decent Pay
    you may be eligible to receive a discount on an education program

    Cons

    you are subject to an individual interpretation of your conversation that may not be consistent with the guidelines established by dept of Ed
    you may be terminated without notice for something you say in the wrong order
    you may be pushed to " sell" educational programs that are not suitable for the prospective students needs or desire
    your hard work maybe taken in the last steps and given to someone else that did not contribute to the process which is very tedious and difficult
    depending on where you work your female coworkers may show up to work like they just left a night club
     there is too much fraternizing and illicit behavior between employees
    favoritism
    theft of your work
    ignorant behavior by people who make lots of money and do not understand how to behave at work
    degree you get a discount maybe worthless

    Advice to Management

    stop playing dirty
    stop having meetings the last two days of the month when numbers are due
    stop stealing sales
    stop calling the process advising when in fact we are selling the caddillac of education at 70 thousand plus per degree program its offensive to the intelligence of those you employ
    stop having 10 hour shifts and expecting quality results

  3. "CTU Admissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Colorado Technical University full-time

    Pros

    Good Pay, flexible hours, new office

    Cons

    Micromanagement some divisions, lack on consistency


  4. "Good People, Failing Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Worker in Colorado Springs, CO
    Former Employee - Student Worker in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Colorado Technical University full-time (More than a year)

    Pros

    Excellent team environment. Collaborative atmosphere.

    Cons

    Lack of communication, pressure to enroll unqualified students, underpaid employees.

    Advice to Management

    Pay your employees.


  5. "National Admissions Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Schaumburg, IL
    Former Employee - Admissions Advisor in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Colorado Technical University full-time (Less than a year)

    Pros

    • Good/decent pay (about $20/hr)
    • Various hours, so it changes day to day
    • Potentially being a student there for free
    • Employees are really nice and will feel like your family
    • Flexible hours as you’re able to “swap” shifts with fellow employees.
    • Great team efforts. Able to rely on your team mates.
    • Great, and PAID, training! 3 weeks training and you also learn a lot your first few weeks on the floor.

    Cons

    • Although your hours vary each day, you could stay as late as 9 PM and also you HAVE to work on the weekends. You either do Sundays or alternate between Saturday/Sunday each week.
    • Absoloutely little to NO opportunity for growth. I knew some people stuck in the same position for years, without even being promoted to a senior title.
    • HUGE turnover rate. People come and go very easily, and it’s honestly due to how easy it is to get burnt out by this job.
    • Metrics can be hard to meet. A lot of the time your metrics (aka how many students you enroll) are dependent on factors out of your control, such as transfer count, ineligibility, etc, and it can become frustrating.
    • You feel like you put in a lot of work toward getting an application but what happens after that is what really matters and the biggest challenge, and it can be really disappointing.
    • Metrics are also very contradicting of one another.
    • Can be a very repetitive job. You’ll feel like a robot reading off a script and then dialing one number after another and saying the same stuff and getting the same answer.

    Advice to Management

    Please understand how contradicting your metrics are. You want advisors to be on queue, but when we’re being transferred bad calls(drops, pressed for time, another dept.) we get punished for it, and those factors are not in our control. ALSO, please start working with other internal dept, such as IRC, because they transfer calls to keep with their numbers but only hurts advisors numbers. And financial aid doesn’t care about your students either or help try to retain them.


  6. Helpful (3)

    "DO NOT WORK FOR THIS COMPANY."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Felt like family, sometimes chill environment and a good stepping stone for experience.

    Cons

    The company is going down the drain. Next step is the company being sold or closed down entirely. Leadership is a complete joke! It's every man for himself and your serious concerns are just spread like rumors and no action is taken. Turnover rate is ridiculous, everyone is jumping ship (as they should)! It is a hostile work environment as people will threaten your job if you say or do anything they don't like, even if it is the truth. Overall, I would not recommend to work for this company.

    Advice to Management

    Value the people who bust their butt for you. Half of management need to be fired. Pay your employees what they are worth.


  7. Helpful (2)

    "Zero room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Colorado Technical University full-time

    Pros

    Relaxed environment ,Enjoy other co workers , co workers truly help each other out. Without the teamwork from other employees the place would fall apart. Employees hold the school together and upper management doesn't seem to recognize this.

    Cons

    Poor pay, no room for advancement, student complaints are never heard or addressed by academics department, poor communication across departments, university does not value or appreciate employees.

    Advice to Management

    Pay your employees what they are worth and maybe turnover would not be so high!

  8. "Run far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Schaumburg, IL
    Former Employee - Admissions Advisor in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Colorado Technical University full-time (Less than a year)

    Pros

    Pay and benefits close to shopping

    Cons

    Too many to mention

    Advice to Management

    Inform candidates this is a sales position


  9. Helpful (3)

    "Lead Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Schaumburg, IL
    Former Employee - Team Lead in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Colorado Technical University full-time (More than 8 years)

    Pros

    The coworkers and friendships created were the best part of working for the company.

    Cons

    No raises, promotion is based upon who likes you or how much brown nosing you are willing to do. Management didn’t know how to manage or communicate. New VP came in and created a hostile work environment. If you want to work hard for nothing in return, go for it...

    Advice to Management

    Listen to your employees and students, KARMA is real..


  10. Helpful (2)

    "Adjunct Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Colorado Technical University part-time

    Pros

    Reasonable pay at a reasonable workload.
    Some engaged students.

    Cons

    Very poor faculty support
    Outdated course materials
    Broken course materials that do not get fixed course after course
    Poorly prepared students and low student engagement.

    Advice to Management

    Many students are not equipped to learn, typical class has about 26 students. Of those, 30% will not participate beyond an initial post. Another 30% will only achieve an F in the course, and the remainder will actually participate. You will see many students repeating classes, and repeatedly failing classes, through nonparticipation.
    This dismal lack of student engagement, and the poor academic standards to try and retain what students remain, is a direct result of the CTU business model.
    To be taken seriously by prospective employers and prosepctive students, CTU will need to fix this business model.


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