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Columbia Bank (WA, OR & ID)

Acquired by Umpqua Bank
Engaged Employer

Columbia Bank (WA, OR & ID)

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Columbia Bank (WA, OR & ID) is now part of Umpqua Bank. In March 2023, Columbia Bank and Umpqua Bank merged to form the West’s leading regional bank. There will be no updates or responses posted on this page. For continued news and updates, please follow Umpqua Bank on Glassdoor.

Columbia Bank (WA, OR & ID) Reviews

Updated Mar 2, 2023

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Found 186 of over 193 reviews
3.2
54% Recommend to a Friend
Columbia Bank (WA, OR & ID) President and CEO Clint E. Stein
66% Approve of CEO

Found 186 of over 193 reviews

3.2
54%
Recommend to a Friend
66%
Approve of CEO
Columbia Bank (WA, OR & ID) President and CEO Clint E. Stein
Clint E. Stein
48 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay compared to larger institutions(in 20 reviews)
  • "Poor management(in 11 reviews)
  • "Better salary, better technology, more efficient processes(in 5 reviews)
  • "One such rumor that went around was about a certain COO sleeping with a certain regional manager.(in 4 reviews)
  • "Before I started working I had to go to a 2 week training all the way to Washington and I live in idaho so it was inconvenient.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Columbia Bank (WA, OR & ID) and is not affected by filters.

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  1. 5.0
    Current Employee

    Great Company Culture

    Feb 22, 2023 - Business Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Truly committed to DEI and giving back to the community

    Cons

    Better salary, better technology, more efficient processes

    Be the first to find this review helpful
  2. 2.0
    Current Employee

    Maybe not the best place right now

    Dec 9, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent work life balance . Not working weekend is nice Open minded to who they hire Solid employees who you can ask for help

    Cons

    What they are asking employees to do in preparation for the merger is crazy for the pay. Not only do you do your job (which is why you were hired ), but then they add on multiple tasks , like calling every business client who banks with you, or scan every document in the branch. Most of our employees are also floating now, so you aren’t even working at the branch you want. Staffing is abysmal, every branch is stretched thin. More people keep leaving , so now some branches have 1-2 employees . Everything is really old, particularly systems. You have to fill out EVERYTHING with paper. Paper for new accounts, paper for signer changes, paper for online banking …. And finally. Training is solid to start, but there is no support past that. You take a training on how to open an account , then you’re sat across from a business with 7 owners and expected to know what to do. You could call your support line, but they track that now so better hope you don’t call too much.

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    2 people found this review helpful
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  4. 5.0
    Current Employee, less than 1 year

    Great place

    Feb 21, 2023 - Assistant Vice President in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment and love there people!

    Cons

    Not enough branches but that’s changing

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  5. 3.0
    Former Employee, more than 10 years

    Meh

    Mar 2, 2023 - Compliance Analyst in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworkers, collective teamwork, work from home

    Cons

    Heavy workload, no opportunity to grow, no room for improvement,

    Continue reading
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  6. 2.0
    Former Employee, more than 5 years

    Something has to change

    Sep 28, 2022 - Client Care in Eugene, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Relatively fast growth within department. Benefits are OK at best.

    Cons

    Pay is less than market, especially considering the stressful nature of the job. Consistently understaffed for how busy the department was. Morale was up and down but usually pretty bad. There wasn’t a lot of back office opportunity here. Most of Columbia’s back office departments are based out of Washington, including half of our department, so we’d frequently see our coworkers in Washington getting new positions in other departments but in Eugene you’re really just stuck there. There is a complete disconnect between the senior management of the bank and the employees who actually do the work. There are managers who have no actual technical experience with the work that we do and only have their positions because they have previous management experience. Human Resources and upper management do nothing about unethical behavior of managers. They’re so desperate for employees they’ve recently offered $2000 referral incentives to their existing employees. Not even just on my former department - I know of another department where 90% of their employees left in a span of 2 weeks!

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  7. 4.0
    Former Employee

    Columbia Bank

    Feb 16, 2023 - Assistant Branch Manager in Puyallup, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Community bank feel, relationships with customers, great benefits

    Cons

    Lower pay, issues with being short staffed

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  8. 4.0
    Former Employee, more than 3 years

    Good company, low pay

    Jan 11, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits offering, good managers (depends on department), set schedule

    Cons

    Pay is on the lower scale, company wide communication needs work, needs more training on company culture - making sure its the not just all talk.

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  9. 1.0
    Former Employee

    Beware

    Feb 2, 2023 - Personal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They will teach you the basics of banking

    Cons

    The process’s are VERY inefficient with an unnecessary and unexplainable amount of locks on everything needing 30+ signatures from management on a daily basis. In my experience management example a large amount of distrust for tellers and personal bankers and would keep to themselves causing a separation within the team. They will also have you cold calling clients amongst many other job duties for unequivocal pay.

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    1 person found this review helpful
  10. 1.0
    Former Employee, more than 1 year

    Not a community bank to work for

    Feb 20, 2023 - Back Office Manager in Lakewood, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Local bank - Does good things for the community -Lots of room for growth or movement

    Cons

    - Very good Ole boys club - A lot of stab in the backs- - No communication - Poor management- - only offer 2 percent raises - Slowly turning into Umpqua employees -Terrible pay and benefits

    Continue reading
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  11. 2.0
    Former Employee, more than 1 year

    There's Better Out There

    Mar 1, 2023 - Personal Banker II in Vancouver, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    401k, healthcare benefits, PTO provided

    Cons

    Antiquated systems, low pay, poor incentive pay

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Viewing 1 - 10 of 186 Reviews
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Columbia Bank (WA, OR & ID) Reviews FAQs

Columbia Bank (WA, OR & ID) has an overall rating of 3.2 out of 5, based on over 193 reviews left anonymously by employees. 54% of employees would recommend working at Columbia Bank (WA, OR & ID) to a friend and 43% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Columbia Bank (WA, OR & ID) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Columbia Bank (WA, OR & ID). This rating has decreased by -2% over the last 12 months.

54% of Columbia Bank (WA, OR & ID) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Columbia Bank (WA, OR & ID) 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Columbia Bank (WA, OR & ID) to be culture, career development, benefits and the cons to be senior leadership, management, compensation.

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Glassdoor has 193 Columbia Bank (WA, OR & ID) reviews submitted anonymously by Columbia Bank (WA, OR & ID) employees. Read employee reviews and ratings on Glassdoor to decide if Columbia Bank (WA, OR & ID) is right for you.