Columbia Bank (WA, OR & ID) Reviews | Glassdoor

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Columbia Bank (WA, OR & ID) Reviews

Updated February 13, 2018
62 reviews

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Full-timePart-time

3.6
StarStarStarStarStar
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Hadley S. Robbins
3 Ratings

62 Employee Reviews

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Pros
  • They care about their employes and have great benefits (in 6 reviews)

  • This is a great company with a great mission (in 4 reviews)

Cons
  • Fairly low pay compared to others that are with in a similar industry (in 4 reviews)

More Pros and Cons

  1. "Great and Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilsonville, OR
    Current Employee - Anonymous Employee in Wilsonville, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Columbia Bank (WA, OR & ID) full-time (More than 5 years)

    Pros

    -Great work atmosphere and room to grow
    -has stay power and allows you to pursue your career at the bank
    -most departments have amazing staff and are like minded

    Cons

    -can be less than market pay
    -fastest way to grow is to move from branches to back office

    Advice to Management

    Continue to increase pay to match the current/future market, and encourage further incentives for branch personnel to stay longer.


  2. "lacking a team approach"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Columbia Bank (WA, OR & ID) full-time

    Pros

    comprehensive product offerings, strong internal departments

    Cons

    sales goals/environments creates internal competition and territorial behavior, not much team work.

  3. "Good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Columbia Bank (WA, OR & ID) full-time

    Pros

    Training
    good manager
    co-workers were mostly friendly and helpful

    Cons

    nothing to bad. Lack of communication sometimes


  4. "Accounting Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Columbia Bank (WA, OR & ID) full-time

    Pros

    Supportive team, helpful management team, everyone is interested in getting the job done and doing it right. Enjoyed the people I worked with immensely.

    Cons

    Banking industry accounting salaries are notoriously low paying. Didn't feel I was paid industry standard for the work.


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Columbia Bank (WA, OR & ID) part-time

    Pros

    Culture seems more supportive than other banks and I liked the training opportunities. CEO was very positive and seemed to want what was best for the employees. Depending on who your branch manager was you could be in a very supportive environment with great coworkers.

    Cons

    In the beginning, they seemed to preach less of a sales mentality and more of a community mentality, but that mindset didn't always trickle down to the different branch managers. The quality branch managers were far and few between. You either got managers that were sales greedy and just wanted the numbers to make themselves look good but not doing any of the work, or the managers that just didn't care. By the time I left it just seemed to be getting worse because turnover was so high.

    Advice to Management

    Bring back the community mindset. All your front-line employees who are actually conversing with the customers know that being sales pushy doesn't work. Make sure your individual branch managers are actually in touch with their employees and customers. Some only care about their sales numbers and have no idea how to solve simple customer issues! Avoid your high turnover by actually showing appreciation for the employees that work hard and have been there a while. Pay increases that are actually more than annual inflation would be a good start.


  6. Helpful (3)

    "Only Do it If You Like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Columbia Bank (WA, OR & ID) full-time

    Pros

    The recruiters of Columbia Bank aim to form teams of patient and personable people who work hard and try their best do things right the first time. The recruiters and management take special care in the hiring process to ensure your personality fits well with the existing team. If they do it right, you will end up on a team who will quickly become your friends and those friends will help you have a great day, everyday. The provided benefits are fantastic, it will be hard to find better.

    Cons

    It's a high stress work environment if you are not completely comfortable with giving bad news to impatient customers. The primary cliental of Columbia Bank are Baby Boomers who are pleasant when all is well, but ultimately do not have a lot of patience for change or inexperienced employees. Pay is relatively low for the work we are doing, and the provided training allows you understand very basic transactions but almost nothing beyond that, the rest of the training is on-the-job or on your own. This job will exhaust you if you don't love your work. If you feel no satisfaction in being a banker, you will be very unhappy here.

    Advice to Management

    Be slow to anger, and affirm your team members whenever appropriate. Be approachable. Errors have to be presented to management immediately after they are discovered so that they can be rectified with minimal headache. If tellers attempt to hide the error they made, the error could create a mess that may result in a closed account or termination.


  7. Helpful (1)

    "Branch Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Service Officer in Tacoma, WA
    Former Employee - Branch Service Officer in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Columbia Bank (WA, OR & ID) full-time (More than 10 years)

    Pros

    This company is involved with local community services.

    Cons

    Low salary base pay.

  8. Helpful (1)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tacoma, WA
    Current Employee - Anonymous Employee in Tacoma, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Columbia Bank (WA, OR & ID) full-time (More than 3 years)

    Pros

    The people I work with are great. Benefits are good. My department has flexibility. The community values they work hard at to portray everyday is amazing.

    Cons

    The red tape , the politics , the titles are all too much. I have worked at other corporations and this company takes it to a whole new level. The pay is way below market standards. Doesn't matter what you do you will get no more than a 3% raise and no bonuses.

    Advice to Management

    Listen to the people that do the day in and day out work even though they may not have a VP title or higher, you wouldn't get your pay check without them.


  9. "Technical and Operations Instructor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Columbia Bank (WA, OR & ID) full-time

    Pros

    Good people, great clients, community banking

    Cons

    Nothing that i can think of.


  10. "Decent place to work, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Float Teller in Vancouver, WA
    Former Employee - Float Teller in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Columbia Bank (WA, OR & ID) full-time (More than 3 years)

    Pros

    Pay was fair (not the highest, but fair) and compared to other teller positions at different banks, you won't have to push services very much. Management and coworkers were all lovely.

    Cons

    Difficult to move up to a higher position, annual raises were just enough to keep up with inflation, nothing more.

    Advice to Management

    Some extra financial incentives would be nice for meeting goals.


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