Columbia Bank (WA, OR & ID) Reviews
Updated Mar 2, 2023
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Top Review Highlights by Sentiment
- "Also, the employees are fantastic and always willing to help you learn and succeed." (in 5 reviews)
- "One such rumor that went around was about a certain COO sleeping with a certain regional manager." (in 4 reviews)
- "Before I started working I had to go to a 2 week training all the way to Washington and I live in idaho so it was inconvenient." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Columbia Bank (WA, OR & ID) and is not affected by filters.
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- Current Employee★★★★★
Pros
Truly committed to DEI and giving back to the community
Cons
Better salary, better technology, more efficient processes
- Current Employee★★★★★
Pros
Decent work life balance . Not working weekend is nice Open minded to who they hire Solid employees who you can ask for help
Cons
What they are asking employees to do in preparation for the merger is crazy for the pay. Not only do you do your job (which is why you were hired ), but then they add on multiple tasks , like calling every business client who banks with you, or scan every document in the branch. Most of our employees are also floating now, so you aren’t even working at the branch you want. Staffing is abysmal, every branch is stretched thin. More people keep leaving , so now some branches have 1-2 employees . Everything is really old, particularly systems. You have to fill out EVERYTHING with paper. Paper for new accounts, paper for signer changes, paper for online banking …. And finally. Training is solid to start, but there is no support past that. You take a training on how to open an account , then you’re sat across from a business with 7 owners and expected to know what to do. You could call your support line, but they track that now so better hope you don’t call too much.
Continue reading - Current Employee, less than 1 year★★★★★
Great place
Feb 21, 2023 - Assistant Vice President in San Diego, CARecommendCEO ApprovalBusiness OutlookPros
Great work environment and love there people!
Cons
Not enough branches but that’s changing
Continue reading - Former Employee, more than 10 years★★★★★
Pros
Great coworkers, collective teamwork, work from home
Cons
Heavy workload, no opportunity to grow, no room for improvement,
Continue reading - Former Employee, more than 5 years★★★★★
Something has to change
Sep 28, 2022 - Client Care in Eugene, ORRecommendCEO ApprovalBusiness OutlookPros
Relatively fast growth within department. Benefits are OK at best.
Cons
Pay is less than market, especially considering the stressful nature of the job. Consistently understaffed for how busy the department was. Morale was up and down but usually pretty bad. There wasn’t a lot of back office opportunity here. Most of Columbia’s back office departments are based out of Washington, including half of our department, so we’d frequently see our coworkers in Washington getting new positions in other departments but in Eugene you’re really just stuck there. There is a complete disconnect between the senior management of the bank and the employees who actually do the work. There are managers who have no actual technical experience with the work that we do and only have their positions because they have previous management experience. Human Resources and upper management do nothing about unethical behavior of managers. They’re so desperate for employees they’ve recently offered $2000 referral incentives to their existing employees. Not even just on my former department - I know of another department where 90% of their employees left in a span of 2 weeks!
Continue reading - Former Employee★★★★★
Columbia Bank
Feb 16, 2023 - Assistant Branch Manager in Puyallup, WARecommendCEO ApprovalBusiness OutlookPros
Community bank feel, relationships with customers, great benefits
Cons
Lower pay, issues with being short staffed
- Former Employee, more than 3 years★★★★★
Pros
Great benefits offering, good managers (depends on department), set schedule
Cons
Pay is on the lower scale, company wide communication needs work, needs more training on company culture - making sure its the not just all talk.
- Former Employee★★★★★
Pros
They will teach you the basics of banking
Cons
The process’s are VERY inefficient with an unnecessary and unexplainable amount of locks on everything needing 30+ signatures from management on a daily basis. In my experience management example a large amount of distrust for tellers and personal bankers and would keep to themselves causing a separation within the team. They will also have you cold calling clients amongst many other job duties for unequivocal pay.
Continue reading - Former Employee, more than 1 year★★★★★
Not a community bank to work for
Feb 20, 2023 - Back Office Manager in Lakewood, WARecommendCEO ApprovalBusiness OutlookPros
- Local bank - Does good things for the community -Lots of room for growth or movement
Cons
- Very good Ole boys club - A lot of stab in the backs- - No communication - Poor management- - only offer 2 percent raises - Slowly turning into Umpqua employees -Terrible pay and benefits
Continue reading - Former Employee, more than 1 year★★★★★
There's Better Out There
Mar 1, 2023 - Personal Banker II in Vancouver, WARecommendCEO ApprovalBusiness OutlookPros
401k, healthcare benefits, PTO provided
Cons
Antiquated systems, low pay, poor incentive pay
Columbia Bank (WA, OR & ID) Reviews FAQs
Columbia Bank (WA, OR & ID) has an overall rating of 3.2 out of 5, based on over 193 reviews left anonymously by employees. 54% of employees would recommend working at Columbia Bank (WA, OR & ID) to a friend and 43% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
54% of Columbia Bank (WA, OR & ID) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Columbia Bank (WA, OR & ID) 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Columbia Bank (WA, OR & ID) to be culture, career development, benefits and the cons to be senior leadership, management, compensation.
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