Columbia Sportswear Reviews

Updated May 3, 2021

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4.0
78%
Recommend to a Friend
85%
Approve of CEO
Columbia Sportswear President, CEO, and Director Columbia Sportswear Company Tim Boyle
Tim Boyle
287 Ratings
Pros
  • "Good work-life balance across the organization(in 44 reviews)

  • "Flexible hours chance to get more hours when needed, employee discount(in 41 reviews)

  • Cons
  • "Upper management makes promises it cannot keep and employs a "bulk order" strategy for its employees i(in 15 reviews)

  • "Along with that, you can't count on any work life balance as there will be no concerns about working 60(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Great honest company

      Dec 17, 2020 - Business Systems Analyst in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Makes sure employees are happy in and out of work. Enforces work/life balance. The company is open and honest about what they support.

      Cons

      Processes and technology can feel a bit inefficient at times.

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    2. 5.0
      Current Employee, less than 1 year

      great company

      Apr 22, 2021 - Director, Accounting in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good clothes, outdoor brand, prana

      Cons

      no cons to report here

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    3. 2.0
      Former Employee, more than 1 year

      It's Fine if You Want A Sales Job

      Apr 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount is nice. You build a real camaraderie with your coworkers in season. The summer programs for the call center employees are cool. Benefits are decent. Managers don't mind if you read, etc at your desk during slow times when there's not much to do. Pay is kind of uncompetitive but not terrible.

      Cons

      I was in the call center. Winter seasons are beyond busy, 100+ call queue and 45+ minute waits for each customer. Despite being a "customer service" job, sales stats are pushed hard and are your most important metric. Shifts are done on a "bid" ranked based on your performance (i.e. sales numbers. They made up 50% of your score), and change about 3-4 times a year. You will not know what your shift is going to be 4 months from now, making it impossible to plan around things like children or school. November-February is blacked out and no extra time off will be approved, even for needed medical procedures. Top agents are ruthless salespeople, even when their customer service is subpar, because the sales aspect is weighted so heavily. Superiors will not back you up when you try to uphold policy with a customer and tell them no, but will get on your case if you give in without arguing first. Incredibly high-stress and busy in the winter, and mind-numbingly slow and boring in the summer. Email queue is the responsibility of all agents, but usually only worked on by a few, with no consequences for not doing emails. Burnout is very common, and most people couldn't stay as agents longer than 1-2 years. The full-time staff is very small and clique-ish, and you will be passed over for a promotion if you're not in their circle.

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    4. 4.0
      Former Employee, less than 1 year

      Nice and easy job.

      May 3, 2021 - Seasonal Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule Working with nice and helpful coworkers

      Cons

      Boring if there is a lot to do. Pay.

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    5. 4.0
      Former Employee, less than 1 year

      Fun place to work

      Apr 27, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people, fun atmosphere, good discount on product

      Cons

      Low pay, low promotion opportunity

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    6. 5.0
      Former Employee, more than 3 years

      Great company that cares about employees.

      Apr 5, 2021 - Studio Photographer in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and vacation time, flexible with scheduling time off. Loved my coworkers and the dept heads did their best to accommodate everyone's needs.

      Cons

      Disorganization and communication breakdown coming from up the chain of command sometimes made projects more difficult than they needed to be.

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    7. 3.0
      Current Employee, more than 1 year

      Good company if you are passionate for it

      Apr 8, 2021 - ASM- Assistant Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Culture is very chill - They took care of employees during covid and when we had snow storm - CEO divid up his bonus and gave to employees instead of keeping it - you can add up to 100 people on your friends and family list to use your discount

      Cons

      Directives from home office is not always clear. No one to contact directly about so management has to go around asking each other. Too many grey areas with the company

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    8. 5.0
      Former Employee, less than 1 year

      Overall great place to work

      Apr 5, 2021 - Seasonal Sales Associate in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management, flexible schedule, decent pay for a seasonal position, good employee benefits

      Cons

      The 3rd street location was not great in terms of the general area, never felt safe waiting for the bus after work.

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    9. 5.0
      Current Employee, less than 1 year

      Awesome!

      Apr 15, 2021 - Sales Associate in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule is a great plus

      Cons

      Physical work with retail work

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    10. 5.0
      Former Employee, more than 3 years

      Went for the product, stayed for the people.

      Jan 25, 2021 - Technical Designer in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture. Amazing people, feels like a family. Lots of opportunity for mentorship, everyone around you wants to see you grow and succeed. Nice work-life-balance, you won't often work past 5pm. Business leaders know how to run a consistent business (they don't lay off 30% of the workforce every 2-3 years like the other sports-product companies).

      Cons

      Pay is lower than industry peers. No enough women or POC in leadership roles. Does the bare minimum in sustainability for the product. Difficult to move up in roles, so you have to leave the company and come back or make horizontal moves.

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