Columbia Sussex Reviews | Glassdoor

Columbia Sussex Reviews

Updated June 26, 2017
157 reviews

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2.4
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Columbia Sussex President and CEO Bill Yung III
Bill Yung III
92 Ratings

157 Employee Reviews

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Pros
  • No pros when working for this company (in 5 reviews)

  • Farmington Marriott was a great place to work (in 4 reviews)

Cons
  • Very low pay, the discount for the rooms were good but that's about it (in 10 reviews)

  • Upper Management needs to watch some of their General Managers closer (in 7 reviews)

More Pros and Cons

  1. "Banquet Server, Hostess, Barista, Concierge Attendant, Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farmington, CT
    Current Employee - Anonymous Employee in Farmington, CT
    Recommends
    Positive Outlook

    I have been working at Columbia Sussex part-time (More than 5 years)

    Pros

    The staff is very friendly and willing to work and help you at all times.

    Cons

    The hours fluctuate depending on how busy the hotel is.


  2. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Poolside Bartender in Myrtle Beach, SC
    Former Employee - Poolside Bartender in Myrtle Beach, SC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management and peers and enjoyed the atmosphere of working in an oceanfront resort. Money is great as well as meeting new guests every week or so.

    Cons

    Management can sometimes be a little unorganized leading to some hectic days.

    Advice to Management

    Organization

  3. "Bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Columbia Sussex full-time (More than a year)

    Pros

    Entry level people are given opportunity because they will accept less compensation.

    Cons

    Under qualified people in undeserved positions. Bare minimum effort in EVERYTHING they do. They bully everyone including guests

    Advice to Management

    Sell your properties that you do not care about.


  4. "Low wages and heavy workload leads to no appreciation for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Columbia Sussex full-time (Less than a year)

    Pros

    Can learn on the job

    Cons

    Where to begin? Terrible management, horrible treatment of their employees. Keep bad employees/ bullies and fire good employees. Very low wages and lot of stressful days... It's a dictatorship this company!!

    Advice to Management

    Value your honest and good employees; train them well and set them up for success. Treat them with respect and dignity. Be fair and just...


  5. Helpful (1)

    "F&B manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in Chicago, IL
    Former Employee - Food and Beverage Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Columbia Sussex full-time (More than 3 years)

    Pros

    It started great but just start. Good place to learn how to be really hands on manager. Other than that basically no credit can be given to this company

    Cons

    I don't even want to start. Corporate management are horrible. The most disrespectful and unprofessional people you can ever see in your lifetime make no mistake your lifetime.

    Advice to Management

    Stop using cheap people and get more professional managers. Getting someone with H1 visa can only get you so long. You may think that you save some money but in long term you are loosing everything. Respect is two way. Don't ever forget.


  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Rooms in Anchorage, AK
    Current Employee - Director of Rooms in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Columbia Sussex full-time (More than 5 years)

    Pros

    A very straight forward company.

    Cons

    Alot of their hotels I've been to are in need of renovations. However, plans are in the works for most of them.


  7. "A fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in Farmington, CT
    Former Employee - Bellman in Farmington, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Columbia Sussex full-time (Less than a year)

    Pros

    Farmington Marriott was a great place to work. Pleasant atmosphere and great coworkers.

    Cons

    Must work nights and weekends.

  8. "Understaffed and not successful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Columbia Sussex full-time (More than a year)

    Pros

    Hotel dicounts and free nights
     (if you can make it to the one year mark)

    Cons

    They believe everyone should take on more work for the same pay. Employee satisfaction at the hotel is at an all-time low. This causes turnover to be excessive and there are no SOPs in place. No programs in place for employee recognition, corporate is a joke and refer to the aquisition as a "take over". When they came to the hotel they made promises to keep rates and hours intact, this was not the case as sales managers no longer receive bonuses for goals on a regular basis. They lie to the VP of franchise about procedures and tell staff not to speak with the parent company (i.e. Hilton, Marriott, etc) since they don't sign their paychecks.
     In one word-SHADY

    Advice to Management

    Do what you say and speak the truth.
    Stop micromanaging and respect your staff.


  9. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Executive Assistant
    Current Employee - Executive Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Columbia Sussex full-time (More than 3 years)

    Pros

    Promotions, opportunity to grow within. Multiple hotels with ability to transfer and relocate.

    Cons

    No vision insurance, micro management.


  10. "Night auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Columbia Sussex full-time

    Pros

    Great discount at Columbia sussex owned hotels

    Cons

    The shift is from 11pm to 7am.


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