Columbus Zoo and Aquarium Reviews | Glassdoor

Columbus Zoo and Aquarium Reviews

Updated August 28, 2017
44 reviews

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3.6
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Tom Stalf
15 Ratings

44 Employee Reviews

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  1. "great job - fun team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Relations Team Member
    Former Employee - Guest Relations Team Member
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Columbus Zoo and Aquarium part-time (More than 3 years)

    Pros

    great people to work with, scheduling is super easy

    Cons

    guests are meaner than you think

    Advice to Management

    not as many changes in such a short amount of time


  2. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Columbus Zoo and Aquarium full-time

    Pros

    Managers typically have a laid back attitude and have alot of expeirence.

    Cons

    Pay is low and you have to work alot of hours. Since the zoo is non-profit you don't get overtime.

    Advice to Management

    If you want to retain good people pay them more.

  3. "Does not care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Columbus, OH
    Current Employee - Assistant in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Columbus Zoo and Aquarium part-time (More than a year)

    Pros

    Get to see animals
    Free admission to the Zoo
    I like the zoo itself. I feel like the animals are treated well

    Cons

    They do not care about their employees at all!
    Bad pay
    Toxic work environment(mold issues that don't get fixed)
    Outdated systems

    Advice to Management

    Get new management!


  4. Helpful (1)

    "Character Ambassador: Loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Character Ambassador in Columbus, OH
    Former Employee - Character Ambassador in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Columbus Zoo and Aquarium part-time (More than a year)

    Pros

    I got to wear a fun costume and make peoples' days. There was always something for me to do. Easy to learn if you are good with children or have acting experience!

    Cons

    Very hot on summer days. Some kids were brutal. I felt like an outcast among the other employees. They would be helpful if I had questions usually but they were all already friends so when I came along I was left to entertain myself on breaks.

    Advice to Management

    Work on team building and keep everyone more informed.


  5. Helpful (1)

    "decent mid-Ohio workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Columbus Zoo and Aquarium full-time (More than 10 years)

    Pros

    Nationally recognized, and a wonderful zoo. Most staff very friendly. You get to work around animals, if not with them.

    Cons

    Non-profit means not always the funding to put into support; Outgrowing its infrastructure. some notable sycophancy around upper management.

    Advice to Management

    Don't lose the heart that makes this place great in pursuit of flashy attraction gimmicks.


  6. Helpful (1)

    "My immediate highers-up respected and valued me as an employee and a person."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service in Powell, OH
    Former Employee - Food Service in Powell, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Columbus Zoo and Aquarium part-time (More than a year)

    Pros

    For food service, it's a fun place to be. This zoo is one of the best in the nation and most of the leads/supervisors are great people who deserve to be in their roles. I felt appreciated and each day was easier to tackle that way.

    Cons

    The top of the management food chain seems sort of clueless about certain day-to-day operations and don't always treat you as human as the leads/supervisors do. (Luckily they don't come around *too* often.)

    Advice to Management

    Don't always treat the grunts like clueless robots. We're there to do a good job and we can only do better with reciprocated respect.


  7. "Seasonal Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Columbus Zoo and Aquarium part-time

    Pros

    Working with people who love animals, working with animals, working at a place committed to sustainability, working outside with lots of physical activity

    Cons

    Hard to move up, seasonal employees work full-time hours with a mandatory lay-off once per year and no benefits.

  8. "Character Ambassador/Events Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Character Ambassador/Events Team Member
    Current Employee - Character Ambassador/Events Team Member
    Recommends

    I have been working at Columbus Zoo and Aquarium part-time (More than 3 years)

    Pros

    Great benefits - free parking, free admission to Zoo and Zoombezi Bay, discount on food and retail, discount at the Wilds and Safari golf; worked with a great team of people; everyday is different which makes it fun; flexible scheduling

    Cons

    Working outside in heat, rain, cold, etc; pay is not great but the benefits help balance that out; no opportunities to move up in the organization


  9. "Bad pay not worth the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashroom Assistant in Powell, OH
    Current Employee - Cashroom Assistant in Powell, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Columbus Zoo and Aquarium (More than 3 years)

    Pros

    Sometimes you will get to see animals. Th Amin pro is you get to work at the zoo. You also get a discount on food

    Cons

    Really bad pay. You will work really hard and make less than someone who works at mcdonalds. There are easier jobs out there for much higher pay.


  10. "Guest Relations Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Team Member in Columbus, OH
    Former Employee - Admissions Team Member in Columbus, OH
    Recommends

    I worked at Columbus Zoo and Aquarium part-time (More than a year)

    Pros

    Free zoo admission, feeling like you work at a cool place, every day is different, flexible scheduling

    Cons

    too many rotating employees to foster strong team environment, supervisors had favorites, everything that goes along with a customer service job

    Advice to Management

    It's important to make every employee feel valued, even part-time/seasonal workers.


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