Comcast Reviews in Chicago, IL | Glassdoor

Comcast Chicago Reviews

Updated July 14, 2017
113 reviews

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Chicago, IL

3.4
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
47 Ratings

113 Employee Reviews

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Pros
Cons
  • There are so many resources for success the work life balance is really good (in 156 reviews)

  • Comcast has gotten a bad reputation for customer service but they are working very hard to turn it around (in 341 reviews)

More Pros and Cons

  1. "QA Automation Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Automation Engineer in Chicago, IL
    Current Employee - QA Automation Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Good work environment and culture

    Cons

    Contract job, looking for full time


  2. "It is a big ship headed towards world domination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Chicago, IL
    Current Employee - Technician in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than 10 years)

    Pros

    Innovative competitive successful diverse ambitious

    Cons

    Can be aloof about employees individual needs and bounderies

    Advice to Management

    Dont try so hard to apear to appease custumers with the expience of the welfair of the employees.

  3. "welcome to the worst job of your life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    benefits, free internets, ok office location

    Cons

    micromanaging 24/7, management @ the chicago office is a joke, required sales meetings are pathetic, I can truthfully say that this is the most unprofessional place I have ever worked at

    Advice to Management

    learn the meaning of the word "professional" , get out of the low rent culture


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Chicago, IL
    Current Employee - Operations Manager in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Pay is on time, and the team is great.

    Cons

    Sometimes the work slow up and we are contractors


  5. "nothing great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Chicago, IL
    Former Employee - Technician in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    good pay and hours is a plus

    Cons

    no organization it gets annoying

    Advice to Management

    improve organization


  6. Helpful (1)

    "Mediocre Job. Not a career choice."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comcast Business Account Executive in Chicago, IL
    Current Employee - Comcast Business Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Great internet product. The internet service is unmatched in Chicago. The company gives you ample resources to help you hit the field. Personalized collateral, DocuSign, SalesGenie, Prospect list, etc.

    Cons

    Turnover rate is extremely high. If you manage to make one year with the company you are considered a veteran and will train new hires. The sales formula the company tries to implement does not work. You have to partner with unselfish tenured reps that will show you how to make your number. Good luck finding one! Too many inconsistencies with pricing and products. The rules are being made and changed as you sell. Comcast Business is a new division with less than 10 years in the industry so they are experiencing growing pains.

    Advice to Management

    I had a pleasurable experience with immediate management.


  7. Helpful (1)

    "Emotional Rollercoaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in Chicago, IL
    Current Employee - Senior Sales Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Company pays well and has plenty of incentives for extra money and prizes. The employee services are a plus and we have holidays off (well at least alternate days after the holiday)

    Cons

    There are dramatic changes that happen every month, sales goals pay structure, and they don't give us much time to prepare. Goals expectation is 150% though written is 60%. Work/Life balance is tough for full timers-open is 8:45 and closing is 6:30 on a good day.

    Advice to Management

    Please have a firm understanding of the changes that are happening, stumbling over question that concern my pay scale is not okay

  8. "Untapped Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 3 years)

    Pros

    Large scale allows for opportunities that do not exist in other companies. Leverageable programs exist for a variety of groups. Several career paths available.

    Cons

    Change is constant in the business which could be an asset to the company if their approach was more develop than Ready, Shoot, Aim...

    Advice to Management

    Be care of change for the sake of change and make decisions based upon long-term investment versus short term gain.


  9. "Great Company/ Lot of growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 5 years)

    Pros

    comcast has great infrastructure and benefits people Phildephia know how to lead

    Cons

    Leaders and Management from middle management confused and there is nepotism going on


  10. "Media Speacilist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Chicago, IL
    Former Employee - Editor in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Comcast (More than 8 years)

    Pros

    Great Benifits, procedures in place for chain of command. Chances to move and change jobs.

    Cons

    Lots of Down sizing, every 4 years. Workload can be over whelming.

    Advice to Management

    Managment works well with workers. The administration of it all gets to be heavy on policy.


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