Comcast Reviews in Mount Laurel, NJ | Glassdoor

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Comcast Mount Laurel Reviews

6 reviews

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Mount Laurel, NJ

2.0
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
2 Ratings

6 Employee Reviews

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Pros
Cons
  • There is no work / life balance (in 188 reviews)

  • All customer service reps learn how to effectively manage these kinds of customers in time (in 357 reviews)

More Pros and Cons

  1. "It's OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Software Engineer II in Mount Laurel, NJ
    Current Employee - Software Engineer II in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    4 days from office, 1 day remote.
    Cheap internet and premium TV (~30$ a month)
    Good healthcare company (bluecross)
    Dental insurance (Meh, $1500 max a yaer)
    On site gym

    Cons

    I work in a remote area where few employers. If you work and live in South Jersey you won't have a lot of options if you want to leave the job. Consider an option for area where there are lot of business clusters.
    Salaries are blew market rate, and performance of engineers are based on data center calls.

    There are lot of contractors in the company, and most of the contractors are low quality engineers. Some of them fake their credentials in order to get a contract position.

    When you have a high retention rate, it slows down the company growth.

    Advice to Management

    Try to lock down your engineers instead of making them unhappy with blew market rate wages.


  2. Helpful (1)

    "Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Mount Laurel, NJ
    Current Employee - Technical Support Specialist in Mount Laurel, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Free/discounted cable, GREAT 4.5% 401k match one of the best.

    Cons

    Where to start? You can't trust management, they will step on you to cover their tracks. No moral...sneaky communications tactics...putting nothing in writing, tell you to sign a ton of legal documents. One person I work with was "warned" about being in reserves, of course not in writing. No severence, but you are constantly ready to be outsourced.

    Advice to Management

    Put your money where your mouth is. Put down the management cliff notes and learn something. The tag line "We appreciate everything you do." And "You are a rock star!" don't cut it.. maybe go into teaching? Don't have interviews for people that you never intend to hire.

  3. Helpful (3)

    "Growth opportunities in some teams almost NIL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer III in Mount Laurel, NJ
    Current Employee - Network Engineer III in Mount Laurel, NJ
    No opinion of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    - Free cable.
    - Good personal life and work life balance
    - Good customer base ensures you have good projects to work on

    Cons

    - Low salary
    - Poor Management
    - 0 Growth opportunities
    - Managers ensure you dont grow - They talk to you all nice and sweet & tell you, you are doing good at work, but when it comes performance evaluation - poor outcome. If you apply internally to other positions, they ensure you dont get it. PS. Notifying manager is important when applying for internal jobs.
    - No respect from management for what you do

    Advice to Management

    Be professionals, don't act like high school kid who is jealous of their employees growth


  4. Helpful (1)

    "-- Stay away --"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Mount Laurel, NJ
    Former Employee - IT Manager in Mount Laurel, NJ
    Doesn't Recommend
    Disapproves of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    None, really, horrible environment to work on

    Cons

    They are outsourcing all positions, threat employees like slaves.

    Advice to Management

    This is one of those companies that will implode soon due to the executive management misdirection.


  5. "Poor Mid Level and upper level management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend

    Pros

    Great benefits and compensation. Most services free, and those that ar enot, 20-40% off regular price.

    Cons

    Not very career oriented. Want those that work to stay in same group, or leave. Not interested in promoting from within, unless you know someone.


  6. Helpful (1)

    "Good place to work if you want free cable tv"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people are friendly and the work culture isn't too bad.

    Cons

    The pay scale sucks--they should pay more and give us an option on the free cable tv.


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