Comcast Reviews in Mount Laurel, NJ | Glassdoor

Comcast Mount Laurel Reviews

Updated July 11, 2017
7 reviews

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Mount Laurel, NJ

3.0
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Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
3 Ratings

7 Employee Reviews

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Pros
Cons
  • There are so many resources for success the work life balance is really good (in 156 reviews)

  • Comcast has gotten a bad reputation for customer service but they are working very hard to turn it around (in 341 reviews)

More Pros and Cons

  1. "Comcast IP Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Mount Laurel, NJ
    Former Employee - Network Engineer in Mount Laurel, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at Comcast full-time (More than 3 years)

    Pros

    Plenty of challenge in technical skill, great people to work with, great training.

    Cons

    Tough to advance. No raises or promotions. Be prepared to work multiple shifts often. Little recognition of hard work. They hire temps for 6 months then fire them to avoid having to give benefits.

    Advice to Management

    Be more responsive to the needs of your employees.


  2. Helpful (1)

    "Senior Database Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Database Engineer in Mount Laurel, NJ
    Former Employee - Senior Database Engineer in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast (More than 5 years)

    Pros

    Good benefits, decent salary, nice Stock options , lots of good people

    Cons

    No advancement, obtuse managment, constant threats of outsourcing

    Advice to Management

    Stop hiring H1B folks and promote from within.

  3. "Working at Comcast as a Contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Engineer in Mount Laurel, NJ
    Current Contractor - Engineer in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast as a contractor (More than a year)

    Pros

    Family Environment, Work independently, Training programs, company outings, Opportunity

    Cons

    Budget for hiring contractors to permanent employees, very difficult to get hired as hiring process needs to be changed. favoritism

    Advice to Management

    Hire contractors who work really hard and deserve to be hired when the budget opens up.


  4. Helpful (1)

    "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Mount Laurel, NJ
    Current Employee - Network Engineer in Mount Laurel, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Comcast (More than 3 years)

    Pros

    Comcast offers decent benefits and is relatively generous with time off from the start. Working for Comcast as an engineer gives you exposure to things you just won't see working anywhere else.

    Cons

    Pay is on the lower side for an engineering job. Comcast is so compartmentalized that it's easy to get pigeon holed into just a single technology. As a large company excellence isn't always seen/recognized by leadership meaning that advancement opportunities aren't offered but need to be tracked down.

    Advice to Management

    Get better at identifying talent and find out what that individual really wants to do within the company. Offer clearer advancement tracks and have better internal job posting site.


  5. Helpful (1)

    "Great job if you can easily conform and take a lot of verbal abuse from customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Security Assurance in Mount Laurel, NJ
    Former Employee - Customer Security Assurance in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits and Perks - Cable TV with premium channels and internet as low as $20/mo

    Cons

    Picking up slack from the outsourcers and dealing with angry customers due to the lack of support from the outsourcers.


  6. "The comcast work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Engineer in Mount Laurel, NJ
    Former Employee - Applications Engineer in Mount Laurel, NJ
    Recommends
    Approves of CEO

    Pros

    It a great company to work when it come to getting exposure to new technologies.

    Cons

    However comcast has a culture similar to that of nepotism.

    Advice to Management

    The culture of the company come down not up, when you create a work environment that require that you spend more time watching your back instead of doing your job is a Recipe for failure. However I still think the company is a good place to work.


  7. Helpful (3)

    "Typical corporate America company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Mount Laurel, NJ
    Current Employee - Senior Engineer in Mount Laurel, NJ
    Approves of CEO

    Pros

    The benefits are super: free cable, 6% matching 401K, ESPP, health and dental excellent for the area, tuition assistance, paid time off is above average, and more. If you have the right management, job support is excellent, hours are flexible, and you can't beat it.

    Cons

    Getting into a group of good managers is more often than not impossible. Most managers-to-directors are weak and follow the company ask instead of supporting their subject matter experts. There is no clear understanding on what it takes to advance, and as with most places, hard work is not rewarded. The HR is weak and can make it awkward when it comes to moving to another position. Projects are regularly supported by the same people and priorities are re-ordered hourly (in my opinion).

    Advice to Management

    Share your vision more clearly and you may find that the workers may be more supportive. Stop re-org'ing every 18 months. Root out the bad managers -- maybe even offer a way for a reverse review process from the subordinates to the management.


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