Comcast Reviews in Mount Laurel, NJ | Glassdoor

Comcast Mount Laurel Reviews

Updated April 12, 2017
28 reviews

Filter

Filter

Mount Laurel, NJ

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
15 Ratings

28 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work-life balance could be better (in 148 reviews)

  • Comcast has gotten a bad reputation for customer service but they are working very hard to turn it around (in 330 reviews)

More Pros and Cons

  1. Helpful (2)

    "Think twice"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    The benefits package is acceptable. Free internet and cable but you have to live in an area where it is available otherwise you lose out (no reimbursement). Stock options are a plus.

    Cons

    Managers and above do not know their jobs. They solicate feedback but never react to major issues. Even if you are a superstar, you will get an average or below average rating. I have more than excelled (according to others in other departments) and I still got rated average. While I am not prejudice, the only people that get promoted are women. I have had 5 managers while I was working for this company and all of them had been promoted but not one had any knowledge of their job or the product that they supported.

    The last manager that I had before I resigned (abruptly) tried to give my position away to a consultant. This is the same manager that I interviewed for their position but was never asked my opinion from the interview. The same manager took work that I produced and gave it to their manager with their name on it while giving no credit to the original developer. I was lucky when the person that was offered my job came to me and explained what had happened (the consultant had worked under me at another company).

    While this may not be the same treatment with all of the senior management, it is certainly the same treatment that you can expect from a good portion of them. They preach teamwork and company values yet each person is only out for themselves and only themselves.

    Advice to Management

    Put the right people into the right positions. If you want to retain good talent, stop the favoritism, give credit where credit is due, and take care of the people that work hard and know their jobs. Stop promoting people who play the networking game because in the end, you will be left with nothing but a bunch of idiot butt kissers.


  2. Helpful (1)

    "very unplanned"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    There are absolutely no reasons. Comcast has the tallest building in Philadelphia, and rest of the satellite offices are managed very professionally.

    Cons

    It is all the time fire fighting with no planning or thought. In my 1.5 years, there was not a single town hall meeting.

    Advice to Management

    Knowledge sharing as to be encouraged. Management should highlight the vision and the business objectives to all the employees in the firm.


  3. Helpful (1)

    "horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    The company as whole is a great place to work

    Cons

    internal politics, too many reorgs, and silent layoffs.

    Advice to Management

    listen to your frontline employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "company does not care about its customers and employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Mount Laurel, NJ
    Current Employee - Senior Engineer in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Comcast full-time (More than 8 years)

    Pros

    stock option, relative better pay, free cable tv well almost

    Cons

    do not care about employee

    Advice to Management

    need to find manager who knows what he/she is doing


  6. Helpful (2)

    "Comcast it's the devil"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Developer in Mount Laurel, NJ
    Former Contractor - Software Developer in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comcast as a contractor (Less than a year)

    Pros

    nothing I can think of

    Cons

    too much politics from senior management team and with senior coworkers
    people constantly try to save their ass
    poor working decisions
    no place for new ideas
    definitely not a place if you wanna work and have fun
    In my personal experience I approached manager cause my lead was misbehaving with me but my manager asked me to leave saying I am great fit for the position.
    I could have taken this up to HR since I had two offers from great companies hence I decided to not to waste a bit of time

    Advice to Management

    unless people and their thoughts are respected this company not gonna do any good


  7. Helpful (1)

    "Good place to work if you want free cable tv"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people are friendly and the work culture isn't too bad.

    Cons

    The pay scale sucks--they should pay more and give us an option on the free cable tv.


  8. "Poor Mid Level and upper level management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend

    Pros

    Great benefits and compensation. Most services free, and those that ar enot, 20-40% off regular price.

    Cons

    Not very career oriented. Want those that work to stay in same group, or leave. Not interested in promoting from within, unless you know someone.


  9. Helpful (1)

    "-- Stay away --"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Mount Laurel, NJ
    Former Employee - IT Manager in Mount Laurel, NJ
    Doesn't Recommend
    Disapproves of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    None, really, horrible environment to work on

    Cons

    They are outsourcing all positions, threat employees like slaves.

    Advice to Management

    This is one of those companies that will implode soon due to the executive management misdirection.


  10. Helpful (3)

    "Growth opportunities in some teams almost NIL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer III in Mount Laurel, NJ
    Current Employee - Network Engineer III in Mount Laurel, NJ
    No opinion of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    - Free cable.
    - Good personal life and work life balance
    - Good customer base ensures you have good projects to work on

    Cons

    - Low salary
    - Poor Management
    - 0 Growth opportunities
    - Managers ensure you dont grow - They talk to you all nice and sweet & tell you, you are doing good at work, but when it comes performance evaluation - poor outcome. If you apply internally to other positions, they ensure you dont get it. PS. Notifying manager is important when applying for internal jobs.
    - No respect from management for what you do

    Advice to Management

    Be professionals, don't act like high school kid who is jealous of their employees growth


  11. Helpful (1)

    "Meh."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist in Mount Laurel, NJ
    Current Employee - Technical Support Specialist in Mount Laurel, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Free/discounted cable, GREAT 4.5% 401k match one of the best.

    Cons

    Where to start? You can't trust management, they will step on you to cover their tracks. No moral...sneaky communications tactics...putting nothing in writing, tell you to sign a ton of legal documents. One person I work with was "warned" about being in reserves, of course not in writing. No severence, but you are constantly ready to be outsourced.

    Advice to Management

    Put your money where your mouth is. Put down the management cliff notes and learn something. The tag line "We appreciate everything you do." And "You are a rock star!" don't cut it.. maybe go into teaching? Don't have interviews for people that you never intend to hire.



Showing 28 of 5,944 reviews
Reset Filters