Comcast Network Engineer Reviews | Glassdoor

Comcast Network Engineer Reviews

Updated January 8, 2017
33 reviews

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Network Engineer

3.4
Star Star Star Star Star
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
16 Ratings

Employee Reviews

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Pros
Cons
  • Work-life balance could be better (in 146 reviews)

  • Comcast has gotten a bad reputation for customer service but they are working very hard to turn it around (in 330 reviews)

More Pros and Cons

  1. "Wonderful experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer II in Colorado Springs, CO
    Current Employee - Network Engineer II in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast (More than a year)

    Pros

    learned a good skills.

    Cons

    I can't see any Cons

    Advice to Management

    keep up, you are all awesome


  2. "Depends on how much you enjoy your particular job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Lynnwood, WA
    Former Employee - Network Engineer in Lynnwood, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    Pay is fair, vacation days are more than fair, and the people are friendly.

    Cons

    Many of the offices are in bad shape, there are remnants of the "old way of doing business" (dress codes, reluctance towards change, pointless meetings and bureaucracy, etc..), and they definitely put profits above all else.

    Advice to Management

    I understand putting the customer first - it's a great way to make money - but if you want to attract young talent you may want to put some energy into making your employees happy. Start with not having employees work out of dank, old, rundown buildings that were often just repurposed homes.


  3. "Good company, some management is horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineering Supervisor in Littleton, CO
    Current Employee - Network Engineering Supervisor in Littleton, CO
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 10 years)

    Pros

    I love the benefits, the people and the work that I do. Good career pathing.

    Cons

    I have worked under multiple management teams, the one I am currently on is horrible.

    Advice to Management

    Listen to your employees, and dont disrepect your supervisors because they may lead a different way than you do (different behavioral and coaching style)


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  5. "Barebones IT organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer
    Current Employee - Network Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Comcast full-time (More than 10 years)

    Pros

    You get Free cable, but all the free cable in the world does not make up for the low pay and hours you will work.

    Cons

    Company likes to run a barebones IT organization. Company is top heavy. For every 1 Director you have 1 Engineer. Comcast pays much lower than most other companies.

    Advice to Management

    Add more IT staff


  6. "Great place for some people......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Plymouth, MI
    Former Employee - Network Engineer in Plymouth, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than 10 years)

    Pros

    Stable employment, perks like free cable, small bonus, and decent health benefits. Great for a hard working individual who is just starting a career or something looking for stable employment. They have a lot of resources in place to make work/life better.

    Cons

    Low Pay - They don't pay market wages. Most of the jobs don't involve any decision making. They have created this world of automation where employees only have to follow scripts, plug in a cable or push the red button. This allows them to bring you in at low rate of pay that you have to climb out of if you stay with the company. Once you try to advance they have an "unspoken" rule of only a max pay raise no matter what type of promotion you get for internal employees. They can do this because everyone is trying to get out of those low paying jobs and will take anything. So your salary really never climbs with your tenure. Ex: Making $20,000/yr as a phone rep, graduate with a engineering degree and get a job as a Engineer with the company you will make only $40,000/yr.......not the 60,000 you should be.

    Advice to Management

    No advice. I was lucky and never had any problems with management.


  7. "Manager 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager - Network Engineering in Chicago, IL
    Current Employee - Manager - Network Engineering in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Comcast full-time (More than 10 years)

    Pros

    Great sizeable fortune 100 company broadband media content and distribution.

    Cons

    Large structured Corporate environment with report to brick and mortar facilities.

    Advice to Management

    Continue to improve customer service perception.


  8. Helpful (1)

    "It used to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Oakbrook Terrace, IL
    Former Employee - Network Engineer in Oakbrook Terrace, IL
    Recommends
    Neutral Outlook

    I worked at Comcast full-time (More than 10 years)

    Pros

    Benefits, Schedule, Location, Networking Opportunities and Good Employees

    Cons

    Limited chance of moving into managerial positions for women.

    Advice to Management

    The company needs a more diverse management team.


  9. Helpful (2)

    "Good company despite common large org problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Exton, PA
    Former Employee - Network Engineer in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    - Despite corporate reputation, the company treats employees well
    - If you land in a good spot, learning opportunities are limitless and you're surrounded by smart people
    - Company makes internal transfers easy
    - Work flexibility (WFH, hours, etc) are remarkable (in the right org)
    - Technology is bleeding edge, despite the behemoth nature of the tech landscape
    - Smart people are everywhere, and its easy to forget amidst the daily challenges
    - Excellent immigration support
    - Great benefits (virtually free cable/internet/phone), solid 401k match, good ESPP, and excellent discount programs that can save over $5k per year on regular expenses

    Cons

    - Company is generally stingy when it comes to pay packages. This is changing, but older teams tend to haggle a lot
    - Between a mix of smart, average and terrible people (employees+Contractors), one tends to get lost in the minor battles that can overshadow the larger goal of making the most of a company with unlimited resources.
    - Middle Leadership - Many many questionable leadership appointments. Good people arent always good leaders. The loudest and noisiest arent always effective
    - Given a large organization, anything outside of the tech shops is not a great place to be.
    - Some facilities tend to be poorly maintained and crowded

    Advice to Management

    1 - Appointing confrontational folks to leadership positions is dangerous. While temporarily effective, it sows seeds of permanent damage to organizational values
    2 - Suffocating people with work, especially when earnings are consistently good, is bad business practice
    3 - Teach leaders to recognize leadership as a responsibility, not a privilege. Younger folks starting out in their careers soak up everything around them, including bad habits perpetuated by bad leaders
    4 - The new focus on customers is good, but barely enough. The piecemeal solutions are responsible for Comcast's poor reputation, and the current strategy is not aggressive enough
    5 - Hire younger folks more aggressively and incubate a learning environment. Rotational programs that allow young professionals to spend 6 months in different parts of the business can create astonishingly good leaders
    6 - Continue to expand work life balance programs. The intent is clear, that Comcast values its workforce, and is a worthy investment
    7 - Return 401K match to 6%


  10. "Great company especially if you're looking for longevity. Great benefits as well. Tons of room for advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer I in Philadelphia, PA
    Current Employee - Network Engineer I in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 10 years)

    Pros

    Always learning new technology
    Good overall people that work in the company
    If you bust your tail and do the right thing you will get rewarded
    Courtesy Services
    Awesome benefits

    Cons

    Does not stress the importance of on the job training for new products as much as they should. Customer service is a the weak point for the company as a whole which usually reflects on all other departments within the company.


  11. "Engineer 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer I
    Current Employee - Network Engineer I
    Recommends
    Neutral Outlook

    I have been working at Comcast full-time (More than 10 years)

    Pros

    Stable company. Good job security

    Cons

    Pay scale is at or below industry standard.

    Advice to Management

    NA