Comcast Reviews in Plymouth, MA | Glassdoor

Comcast Plymouth Reviews

Updated June 19, 2017
7 reviews

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Plymouth, MA

4.6
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Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
5 Ratings

7 Employee Reviews

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Pros
Cons
  • There are so many resources for success the work life balance is really good (in 156 reviews)

  • Comcast has gotten a bad reputation for customer service but they are working very hard to turn it around (in 341 reviews)

More Pros and Cons

  1. "Market Dev. PM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth, MA
    Current Employee - Anonymous Employee in Plymouth, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 8 years)

    Pros

    Independent, flexibility, problem solving

    Cons

    revolving job functions, large company , easy to get lost

    Advice to Management

    communicate

    Comcast Response

    Jun 22, 2017 – Talent Marketing & Communications Spec.

    Thanks for taking the time to leave your review. Best of luck in your career with us!


  2. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plymouth, MA
    Former Employee - Anonymous Employee in Plymouth, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Comcast (More than a year)

    Pros

    Good benefits. management is really supportive. Ample opportunity depending on what site you work in.

    Cons

    Stressful customer service interactions. A lot of employees were out for stress related reasons.

    Advice to Management

    Hire wages to employees

  3. Helpful (3)

    "job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSR Winback Representative in Plymouth, MA
    Current Employee - DSR Winback Representative in Plymouth, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Comcast (More than 3 years)

    Pros

    good pay and very good benefits. the boss cares about you and how you are doing. it is very team generated

    Cons

    too much to sell. use to be cable internet and phone now they base your bonus on selling xhome which is a great product but cant get it installed.

    Advice to Management

    When you micromanage you burn people out. it is a hard enough job without it changing all the time and the micromanagement


  4. Helpful (2)

    "Business Class Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive in Plymouth, MA
    Current Employee - Business Account Executive in Plymouth, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great Sales Training Program
    Opportunity to learn how to interact with anyone at any given time.
    Opportunity to build a thick skin

    Cons

    As soon as your numbers drop your out.
    Very strict sales matrix.
    Very little chance of promotion.


  5. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cable Technician in Plymouth, MA
    Former Employee - Cable Technician in Plymouth, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 3 years)

    Pros

    Benefits! Lot's of perks and the Company listens to employees. Open door policy.

    Cons

    Room for growth takes a long time! many internal post is highly competitive.


  6. "I loved working at Comcast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAE Billing in Plymouth, MA
    Former Employee - CAE Billing in Plymouth, MA
    Approves of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    Excellent pay & benefits.
    Great training, great work atmosphere. All the managers & supervisors are very approachable.

    Cons

    Big on sales even if your in the billing department & I'm not a seller.


  7. "My experience working at Comcast has been a positive one in general"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Plymouth, MA
    Current Employee - Customer Care Representative in Plymouth, MA
    Recommends
    Approves of CEO

    Pros

    Comcast has a very generous benefits package and respects it's employee's opinions.The work envioronment is a safe and positive one that encourages career growth. Management is very approachable and has an open door policy.

    Cons

    Some of the downsides of working at Comcast are it can be difficult to get time off even when you have the time available to you and the shift changes can be a disruption if you don't get the shift that you need.

    Advice to Management

    I'm am pleased with how the management conducts themselves and they really do care about the employees. Most of the leadership has been in our shoes as Comcast does mostly promote from within.


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