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Comcast Reviews

Updated August 17, 2017
1,137 reviews

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5.0
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
721 Ratings

1,137 Employee Reviews

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Pros
Cons
  • There are so many resources for success the work life balance is really good (in 161 reviews)

  • Comcast has gotten a bad reputation for customer service but they are working very hard to turn it around (in 342 reviews)

More Pros and Cons

  1. Helpful (356)

    "Tons of Opportunity, in your Hands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.


  2. "It technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Eatontown, NJ
    Current Employee - Field Service Technician in Eatontown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 8 years)

    Pros

    Comcast Company is a fanstatic company to work for ,the people hear are great and the benefits are top of the line .

    Cons

    They don't pay us enough to work here and they don't have opportunitys to advance ...

    Advice to Management

    The technicians that do well get over looked and don't earn enough .

  3. "Love it so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Technician in Detroit, MI
    Current Employee - Communications Technician in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Great benefits. Great team and management

    Cons

    Bad neighborhood and area. Rude customers

    Advice to Management

    Keep doing what you're doing


  4. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Excellent environment to work when looking forward to long jeopardy

    Cons

    No cons that I can list

    Advice to Management

    None


  5. "Truly a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Representative in Centennial, CO
    Former Employee - Business Sales Representative in Centennial, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    Flexible schedule, plenty of time off and attainable sales goals.

    Cons

    A bad month can really set you back. It's basically a three strikes and you're out policy, but each strike lasts 6 months.

    Advice to Management

    Management was great


  6. "Excellent Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Technician in Houston, TX
    Former Employee - Communications Technician in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    I learned a lot when I was employed with Comcast. That training opened doors to other opportunities.

    Cons

    You're pretty much on your own out in the field, but that isn't truly a bad aspect of the job.

    Advice to Management

    Keep up the good work!


  7. "Good Company"

    StarStarStarStarStar
    Current Employee - CSR2 in Philadelphia, PA
    Current Employee - CSR2 in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Bonuses and the people make going to work easy

    Cons

    The starting pay could be better

    Advice to Management

    none that I can think of

  8. "Finance Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Financial Analyst in New York, NY
    Former Intern - Financial Analyst in New York, NY
    Recommends
    Positive Outlook

    I worked at Comcast as an intern (More than a year)

    Pros

    Comcast NBCU offers a very structured program that allowed lots of training and development. Had plenty of exposure to different parts of the company's business. Great culture and environment: challenging but supportive.

    Cons

    Would've been nice to have longer hours to be honest. Compared to banking jobs the workload isn't as demanding, but the company culture and environment is far superior.


  9. "A good company and very employee concenteric"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician Support Center Engineer in Everett, WA
    Current Employee - Technician Support Center Engineer in Everett, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Employee focused
    A good culture
    Good Diversity
    Many ways to advance and progress

    Cons

    Frustrating Processes at times
    Inconsistent culture depending on location
    Can be hard to advance

    Advice to Management

    Make things more consistent and more of a meritocracy and I think this company will become bigger than google.


  10. "I have to do this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Great place to work. Very friendly

    Cons

    Very busy and stressful at times


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