Comcast Reviews | Glassdoor

Comcast Reviews

Updated September 19, 2017
1,164 reviews

Filter

Filter


5.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
737 Ratings

1,164 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • There are so many resources for success the work life balance is really good (in 168 reviews)

  • Comcast has gotten a bad reputation for customer service but they are working very hard to turn it around (in 345 reviews)

More Pros and Cons

  1. Helpful (368)

    "Tons of Opportunity, in your Hands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.


  2. "Installation, and service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Technician I in Sterling Heights, MI
    Current Employee - Communications Technician I in Sterling Heights, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Benefits, pay, hours. Fun company to work for even though it is a very large and growing company. Comcast is not a job, it is a career.

    Cons

    I haven't ran into any cons yet. I will say if you do drugs or drink alcohol the night before and something happens while on the job, you're gone.

  3. "Solid Stable Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CE-3 in White Marsh, MD
    Former Employee - CE-3 in White Marsh, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    Good benefits, fair compensation, opportunities for growth, paid training, diversity.

    Cons

    Some Management issues at times seems inaccessible

    Advice to Management

    Management should have more interaction with those under them not just their favorites.


  4. "Comm Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Comm Tech in Colorado Springs, CO
    Former Employee - Comm Tech in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 8 years)

    Pros

    Benefits, company cares about the employees

    Cons

    Changing all the time, including management.


  5. "Senior Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Penn, PA
    Current Employee - Senior Network Engineer in Penn, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Good Pay, Work/life balance, free internet, home security and phone. Good benefits and excellent work culture.

    Cons

    Lack of training and constant process changes.

    Advice to Management

    Please find a way to recognize talent and find a way to retain them


  6. "data scientist intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast as an intern

    Pros

    awesome work enjoyed a lot

    Cons

    very much loaded need to divide work


  7. "Love my experience at Comcast, promoted in a little over a year, and the culture is improving every day!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Account Executive II in Plymouth, MI
    Current Employee - Customer Account Executive II in Plymouth, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Love the flexibility, work/life balance and the perks, including close to free cable service for existing employees as well as employee only events and contests/prizes.

    Cons

    Overcoming the perceptions of Comcast customer service, constantly hearing people bash the company, especially ones who haven't been with Comcast in years.

    Advice to Management

    Keep the culture, moving forward, to continue to be ever more inclusive and assuming positive intent to for our employees and customers.

  8. "Great Company... Great Benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time

    Pros

    Comcast is very innovative and is always looking for the next break through. The company has great benefits and takes care of their employees.

    Cons

    Truly can't think of any. The company is always looking for growth opportunities and it is difficult to find a con with Comcast.

    Advice to Management

    Continue doing what you are doing, it is working. Never forget about the employee, they are the ones that make the company so great.


  9. "BCS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAE and BSR in York, PA
    Former Employee - CAE and BSR in York, PA
    Recommends
    Positive Outlook

    I worked at Comcast full-time (More than 5 years)

    Pros

    Benefits, pay, hours, duties, perks

    Cons

    Open 24 7 no snow days or hazard pay.


  10. "Great place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time

    Pros

    Comcast was a great place to learn, earn and grow.

    Salary was aggressive

    Cons

    No cons come to mind


Showing 1,164 of 6,606 reviews
Reset Filters