Comcast Reviews | Glassdoor

Comcast Reviews

Updated December 12, 2017
6,717 reviews

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6,717 Employee Reviews

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Pros
Cons
  • There is no work / life balance (in 186 reviews)

  • All customer service reps learn how to effectively manage these kinds of customers in time (in 354 reviews)

More Pros and Cons

  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commtech II in Palm Beach Gardens, FL
    Current Employee - Commtech II in Palm Beach Gardens, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Lots of benefits. Competitive salary. Great workplace. Carrer opportunity.

    Cons

    Nothing that I know so far.

    Advice to Management

    N/A


  2. "Intern at Comcast in Center City"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The culture is very diverse

    Cons

    Traffic is crazy often. Long commute

  3. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    change, career path, growing company, benefits

    Cons

    reputation and feeling stuck in a current position

    Advice to Management

    needs to find ways to improve employees excitement for their job


  4. "Comcast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast part-time

    Pros

    They have provide great benefits

    Cons

    there is a high turnover


  5. "Direct Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You set your own schedule

    Cons

    Commission based income can be rough


  6. "Wonderful company; wrong job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Comcast full-time

    Pros

    Free cable, people are really nice

    Cons

    Customer service issues were hard to deal with


  7. "Check In Rep II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Check In Representative II in Fort Myers, FL
    Former Employee - Check In Representative II in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 10 years)

    Pros

    Great benefits and work life balance

    Cons

    low pay raises/customer service can be stressful

    Advice to Management

    N'/A

  8. "Lots of Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Lots of opportunity to move within the company. There is also a strong desire to improve customer service and overall perception of the company. The company has diversified it's portfolio in an effort to compete with other telecommunications companies and content providers.

    The benefits are competitive. The 401k match is 6%, employees can purchase stock at a 15% discount and the gym membership is $20 a month.

    Cons

    Depending on the department and management, it can be toxic. Lack of role clarity drives misunderstandings.

    However, like any place, if you have a good manager that uses the many tools Comcast provides it should be a good experience. The trick is making sure you interview them just as well as they interview you. Run if you find them untrustworthy.

    Advice to Management

    Make sure all Directors and above live into the culture you'd like to have at the company.


  9. "Sr. Human Resources Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time

    Pros

    Career Advancement, Compensation and Benefits, Innovative

    Cons

    Due to size of organization work groups can be particularly large and remote


  10. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time

    Pros

    Opportunity to make a lot of money
    Constant change, room for to learn new things

    Cons

    Sometimes, micromanagement from leaders could be discouraging


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