Comcast Reviews | Glassdoor

Comcast Reviews

Updated November 17, 2017
6,626 reviews

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  1. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    Benefits and people are good

    Cons

    Unstable pricing and changing of fees to earn senior mgmt more money


  2. "Call center customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in White Marsh, MD
    Current Employee - Customer Service Representative in White Marsh, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Great health benefits, located close to home

    Cons

    Crappy shift schedules, NOT employee or customer oriented company,

    Advice to Management

    Must have really thick skin, and be flexible with your work schedule

  3. "Learn, Grow, Work and Play Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Phila, PA
    Former Employee - Director in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    Thoroughly enjoyed my time at Comcast. Felt like a start up and then we grew into a huge operational team. Met a bunch of amazing people, learned plenty, and grew professionally. Leadership was very supportive and allowed individuals to design and create new methods of getting things done. The environment changes a bunch, which I loved. Lots of cool entertaining things to do at corporate.

    Cons

    Gained too much weight. When you work hard, you...enjoy good food and wine, which Philly has in abundance.

    Advice to Management

    hmmmm....


  4. "Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time

    Pros

    Stock options are a great deal

    Cons

    Benefits are not a great deal


  5. "Good pay for crappy customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Aurora, CO
    Current Employee - Retail Sales Representative in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Decent pay for entry level
    No commission cap
    There a lot of incentives that run in store and corporate that are worth your time

    Cons

    Customers take their anger out on you
    Corporate seems to be cutting our commission constantly the better we do
    Stores are open 7 days a week so you will work some weekends

    Advice to Management

    Stop cutting commission, you’re a multi billion dollar company. Act like it and treat your salespeople better


  6. "My time as a direct sales rep was at best interesting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Representative in Houston, TX
    Former Employee - Direct Sales Representative in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast (More than a year)

    Pros

    Comcast has great benefits with a great amount of time off along with the customary 401k and medical. We had personal days to use for emergencies.

    Cons

    Direct sales department is still searching for consistency with sales methods. Direct sales was a D2D position that by itself is a challenge. Higher management frowned on out of box tactcs that worked and limited you to only at the door methods which resulted in 80% of the sales team as a whole to account for less than 50% of the quota

    Advice to Management

    Stay in the field as much as possible to better help reach a level of consistency with sales reps


  7. "customer account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Comcast full-time

    Pros

    good benefits ok scheduling decent wages

    Cons

    horrible management, no room for advancement, favoritism, very poticial environment

  8. "Experience at Comcast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Treat their employees very well.

    Cons

    Deadline schedule can get hectic.


  9. "Com Tech review could he better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comm Tech II in Atlanta, GA
    Current Employee - Comm Tech II in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Independent Nature of Job
    4 day work week
    3 days off

    Cons

    Metrics
    Low starting pay
    Long work days
    Not unionized


  10. "Helpdesk - Buisness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support in Milford, NH
    Former Employee - IT Support in Milford, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    Comfortable working environment, good compensation.

    Cons

    Disorganized, over paid leadership.

    Advice to Management

    Listen to issues.


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