Comcast Spotlight Reviews | Glassdoor

Comcast Spotlight Reviews

Updated November 30, 2017
422 reviews

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422 Employee Reviews

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Pros
  • Great benefits- free cable and internet (in 32 reviews)

  • Great salary and starting benefits including free cable and internet (in 65 reviews)

Cons
  • Very little room for growth with Sales Support (in 11 reviews)

  • It's very political with upper management (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Low pay for Traffic coordinators"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Traffic Coordinator in Chesterbrook, PA
    Current Employee - Traffic Coordinator in Chesterbrook, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast Spotlight full-time (More than 10 years)

    Pros

    Benefits and paid time off.

    Cons

    They do not pay enough. Very cheap. They pay you differently if you work in other parts of the country for the same job title. Lower in PA. More in MI, CO, GA.

    Advice to Management

    Pay people for the work they do!


  2. Helpful (3)

    "Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Eugene, OR
    Former Employee - Sales Coordinator in Eugene, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comcast Spotlight full-time (More than 10 years)

    Pros

    The vacation time they give is good once you've been there a few years.

    Cons

    Everything else! I worked there for almost 11 years. In the beginning it was great. As the years went on upper management got really greedy and treated anyone below them pretty badly. The sales people are treated poorly. You never know if they will put you on a plan and threaten your job from day to day.

    Advice to Management

    I think they are too far gone at this point. At least locally they have such a horrible reputation that I'm not sure they can fix that.

  3. Helpful (1)

    "Just another body in a seat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Comcast Spotlight full-time

    Pros

    The free cable and internet is nice.

    Cons

    They do not pay enough for all of the tasks they want you to do.


  4. Helpful (1)

    "Account Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Planner in Chicago, IL
    Current Employee - Account Planner in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Comcast Spotlight full-time (More than 5 years)

    Pros

    Good work-life balance, discounted cable, forward-thinking company/products

    Cons

    Current reorganization leaves employees confused and unsure of their future here. No career path available for younger employees with less experience.

    Advice to Management

    Grow young talent


  5. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Comcast Spotlight full-time

    Pros

    Developed employees, great training, lots of accountability

    Cons

    there are many layers of management


  6. Helpful (1)

    "Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Comcast Spotlight full-time (More than 5 years)

    Pros

    they have great benefits and compensation

    Cons

    not enough hours in the day to get everything done.

    Advice to Management

    Be more encouraging to your employees and don't try to "tattle" on them for any little thing.


  7. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Fort Lauderdale, FL
    Former Employee - Business Development in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Comcast Spotlight full-time (More than a year)

    Pros

    Can make a lot of money if you get a list of active clients. Excellent benefits. Lots of training. Work within the TV advertising industry.

    Cons

    People hate Comcast. Customer service on cable side destroys the image of the company. Tons of rejection.

    Advice to Management

    Pay attention to favoritism. Too many training events take sales time away. Simplify the order process. Place more emphasis on digital products.

  8. Helpful (1)

    "Mean Girls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Planner in Indianapolis, IN
    Former Employee - Account Planner in Indianapolis, IN
    Doesn't Recommend

    I worked at Comcast Spotlight full-time (Less than a year)

    Pros

    Free Cable and Free Internet

    Cons

    This was probably the worst job I have worked in my life, and I one of the best days of my life is when I quit. My supervisor was rude, controlling, and failed to provide adequate training or support. The fact that my supervisor was best friends with the other account planners worked against me, since the other account planners were "mean girls" who sabotaged my work, gossiped, said horrible things about me, and openly mocked me.


  9. Helpful (2)

    "Nightmare Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Comcast Spotlight full-time (More than 5 years)

    Pros

    Good Benefits. Fun Client Parties.

    Cons

    Arrogant & disrespectful local management, out of touch with clients and unwilling to help. A lot of churn, which is always blamed on the AE not the product. A couple of years ago they took 10%-15% of all local AE's clients away so they could hire 7 More inexperienced individuals, that didn't work out too well for them. With 50 AE's running around the ability to make any real money these days is gone. I heard most local management has been fired so perhaps there is hope.

    Advice to Management

    Lose the attitude and arrogance. Look to what you can do to help instead of 'managing up' and blaming the AE's for product failure.


  10. "It was Good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Comcast Spotlight full-time

    Pros

    Good Benefits such as Free Cable, Internet etc..... Financial opportunities to invest in their stock....which at the time of this post is rising....(CMCSA)

    Cons

    The pressure of being told to "conform" and not be allowed to "perform" to the best of my abilities using my creative talents (which I was hired for) just got to be too much.

    Advice to Management

    As a Financial Investor in "CMCSA"......... Now YOU Work for me. Treat your Employees Better. THEY are Good People. Don't Abuse them.


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