Comcast Spotlight Reviews | Glassdoor

Comcast Spotlight Reviews

Updated May 20, 2017
376 reviews

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376 Employee Reviews

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Pros
  • Great Benefits overall package - awesome (in 61 reviews)

  • They are flexible with work-life balance, and you get free cable and internet from Comcast (in 26 reviews)

Cons
More Pros and Cons

  1. "Don't bother. Lied to about potential salary. Salary caps Lied to about potential salary. Salary caps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Wilmington, DE
    Former Employee - Sales in Wilmington, DE
    Doesn't Recommend
    Negative Outlook

    I worked at Comcast Spotlight full-time (More than 5 years)

    Pros

    independence. Ability to hide, if needed.

    Cons

    Comcast is full of people who don't want to help their coworkers even if their position is based upon it. If being hired into a sales position. They will lie to you about income potential. There is a sales cap of about $70,000. Commission structures changed on a yearly basis. You'll be required to work harder and harder to achieve higher goals and you'll end up making less money. At Comcast, it's not about making sure that the employees are happy. It's about making sure the Board of Directors and stockholders are happy, building bigger buildings and acquiring new companies.

    Advice to Management

    Get back to basics. In order to grow business the most effective way, it's about making employees happy so they make you more money.


  2. "Customer Service Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Pittsburgh, PA
    Current Employee - Operations Supervisor in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at Comcast Spotlight full-time (More than 8 years)

    Pros

    Good pay, benefits, tuition reimbursement,

    Cons

    High stressful environment, and very numbers driven

    Advice to Management

    Take care of employees and they will take care of your customers and your numbers will improve. Empower all front line employees to service and take care of their customers, quit handcuffing employees


  3. Helpful (1)

    "Traffic Coordinator - Pros & Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Traffic Coordinator II in Highlands Ranch, CO
    Former Employee - Traffic Coordinator II in Highlands Ranch, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast Spotlight full-time (More than a year)

    Pros

    Team environment was wonderful (in my team at least; this was not the case with all teams). Benefits working for Comcast Spotlight are awesome, and they tried to offer quarterly team events to keep spirits and morale high. Some managers really worked to push employees who were committed and dedicated, though not nearly all employees were. Many opportunities within the company to move up and around, and benefits aided in really enjoying the job.

    Cons

    Several promotions during my tenure here were based on friendships with upper management. Work-life balance can definitely be lacking, and extra time put in to try to aide the team was hardly noticed, and usually criticized for "using overtime" (even when very much needed). Occasionally unrealistic expectations towards achieving goals; high turnover (I saw several wonderful people pushed out of higher positions due to "structural shifting".

    Advice to Management

    Focus on work-life balance, and eliminate the politics.


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  5. Helpful (1)

    "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Traffic Coordinator in Chesterbrook, PA
    Current Employee - Traffic Coordinator in Chesterbrook, PA
    Recommends
    Positive Outlook

    I have been working at Comcast Spotlight full-time (More than a year)

    Pros

    Decent pay. Good benefits. Flexible work life balance. Work around good people

    Cons

    Spotlight is such a large company it's hard to be recognized when it comes time to move to the next level of your career.

    Advice to Management

    I like the management here at Spotlight. Keep up the feeling of encouragement and allow for the ability to shadow all different departments.


  6. Helpful (2)

    "Big Corporate at its finest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Boston, MA
    Current Employee - Senior Account Executive in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Comcast Spotlight (More than 10 years)

    Pros

    Great ad product (some exclusive from any competition) opportunities to offer local advertisers.

    Cons

    Company overloaded with layers upon layers of management, which complicates what should be an easy sales process. Due to having so many management levels they all feel like they have to justify their positions thus Micromanagement is their specialty. The actual sales team members are not treated as people - they are merely a number.

    Advice to Management

    You are becoming like the government with so many layers of management, which only complicates and slows down progress of the sales process. Invest more into your employees who actually bring in the money (the sales executives). That is how the company will improve its bottom line.


  7. Helpful (1)

    "Inventory Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO

    I have been working at Comcast Spotlight full-time (More than a year)

    Pros

    Free Cable, free soda, good location

    Cons

    Low pay, hard to advance

    Advice to Management

    Pay good people more


  8. "Account Executive Indy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Indianapolis, IN
    Current Employee - Account Executive in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at Comcast Spotlight full-time (More than a year)

    Pros

    I love working at Comcast Spotlight. Management cares about creating great career paths for the employees.

    Cons

    Sometimes stressful environment. Like any sales job, anyone not constantly selling will be let go regardless of time with the company.


  9. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Denver, CO
    Former Employee - Account Executive in Denver, CO
    Doesn't Recommend
    Positive Outlook

    I worked at Comcast Spotlight full-time (More than 3 years)

    Pros

    Had very good leadership at one time. Seems more corporate, but still a decent place. Has a lot to offer medium to larger suzed businesses.

    Cons

    It is much more corporate now.


  10. "Good company, some management flaws"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Divisional Sales Manager in Phoenixville, PA
    Former Employee - Divisional Sales Manager in Phoenixville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comcast Spotlight full-time (More than a year)

    Pros

    Really good growth opportunities as it is such a big company, some really good co-workers

    Cons

    Some of the management really couldn't care less about you. They are very old school in their methodology.

    Advice to Management

    Bring in smarter people in the tech space that genuinely know what they are doing. Loosen the tie and get into the tech space


  11. "Traffic Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Coordinator in West Chester, PA
    Former Employee - Inventory Coordinator in West Chester, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Comcast Spotlight full-time (More than a year)

    Pros

    Excellent company to work for in terms of benefits.

    Cons

    Company: Management is incompetent and lacks diversity.
    Role: No described accurately in description. Traffic Coordinators really just do data entry. Job is boring and does not pay well.

    Advice to Management

    Pick management better, standardize training for new employees, more diversity, and more accurate job descriptions. Good company though.


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